Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 17, 2008
7:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When Weber and Grahn sold me a furnace they never told me that it needed someone else to "set it up". The furnace NEVER worked properly. I kep calling and each time they sent someone who made the problem worse. TWICE they spilled fuel on the basement floor and inside the furnace, sending fumes into my home. The last technician to come over told me that...
Oct 17, 2008
7:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I Had bought a chain saw 08-08-08.
Today I brought it in to exchange it due to the starter rope cord not recoiling in. The Manager Joyce Moore was rude to me, saying well its over 30 days and you have to call the company... she would not work with me in any way as I felt I being the customer and has their sign says up above their door "Satisfaction...
Oct 17, 2008
7:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
One of customers bought an electronic item priced as $986 from our shopping site. He paid with his credit card, and we packed the item to ship for the next day. Ccnow charged us -$49 for this transaction. That's fine also. Next day, the customer wrote us, he wanted to cancel the purchase. We told him it was shipped. Then he received the item, returned the...
Oct 17, 2008
7:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a Briggs and Stratton home generator. The system failed during Hurricane Gustav. I could not reach anyone at the company to help me work through possible solutions. I sent an email as was suggested on the website. Five days later, I still had no reply. When I contacted the company by telephone, I was put through to someone who could help. I reached...
Oct 17, 2008
6:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a gas tank for my car from this company on Sept 3rd. They took my money from my account on the 4th. The website said products were shipped within 24-48 hrs. I contaced the company 3 days later to ask for a shipping number and never recieved a response. After 2 more emails, I called the company and was told that they had to order the tank, and it...
Oct 17, 2008
6:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was in this particular store at around 8am when they were have a 10 for 10 special. The store wasn't at it's busiest but there were a lot of people in there. I came by myself because I had just gotten off from work. I kept noticing people were following me around. First the Store director followed me, everytime I turned around he was behind me staring at...
Oct 17, 2008
6:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We received a call from a Direct TV representative that stated we MUST upgrade our existing equipment by Jan. 2009 or we would no longer receive the Direct TV channels. This was a Direct TV upgrade and the Direct TV rep stated their would be NO additional charges or fees. Guess what? The bill increased. I tried cancelling their service and was told by 5...
Oct 17, 2008
6:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My parents own one car. They are both on SSI and make only $850.00 a month on SSI. The car was over heating. I suggested they go to MIDAS to have them take a look at it. I had never had bad service from them. I was comfortable sending them to MIDAS. They looked at the car and said they knew what was wrong with it and they could definately fix it for...
Oct 17, 2008
6:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Sept 2nd: I called the platinum protection services and was told that I had to send in my xbox360 to Microsoft because it's a manufacture recall.
Sept 26th: I get my xbox back from Microsoft along with a note that says the repairs were not made because they do not work on refurbished xboxes.
Sept 26th: Called overstocks platinum protection services again...
Oct 17, 2008
6:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for a free trial of stamps.com through inboxdollars.com. I never downloaded the software or used any stamps, and I tried multiple times to cancel my account. Their site states that if you do not use the postage you are entitled to a refund:
http://www.stamps.com/support/general/account/refunds/postage-refunds/
However, they have turned me over...
Oct 17, 2008
6:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 12/01/06, I attended a presentation regarding a travel opportunity I was highly pressured into purchasing from United Vacation Network. I asked if this could be used internationally, more specifically for Sao Paulo, Brazil. I was assured that any where I wanted to go throughout the world, I could use their services and get there cheaper than by going...
Oct 17, 2008
6:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In August of 07 I purchased and 10x10 ShelterLogic canopy through Northern Tool Co. I have used the canopy 9 times in the past year. The last time I used it I noted a corner strut had broken completely and one of the corner assemblies is badly cracked. Both Northern Tool and ShelterLogic have told me there is nothing they can/will do becuase the product ha...
Oct 17, 2008
6:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been reading all of these reports about Americredit, and am relieved that I am not crazy!! 2 years ago I bought my daughter a car and the dealership put me thru this company. I should have known that things would not go well when they lost my first money order payment!! Believe me it went down hill from there!!! We had the car for almost one year. In...
Oct 17, 2008
6:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hotels.com debited my bank account on 09/29/2008 for $275.64. When I called them they had no record of the charge. My bank statement shows Hotels.com aith a phone of 800-219-4606 (their customer service line). They passed the buck saying to dispute the charge.
My last reservation with Hotels.com was Dec. 2005. Now three years later they debit my account...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the free business cards from vista print on a credit card. I did not object to the processing fees. However, they automatically enrolled me in vista print rewards and charged me 17.95 a month, without my knowledge or consent. I did not see this listed anywhere on the site or in any paperwork I received with the cards, and I did check. I did not...
Oct 17, 2008
6:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Mepco's Customer service for extended vehicle warranty is the worst I've ever seen. There's never anyone in the office to call to make a payment, so when your payment is 1 day past due and you cant speak to anyone then they cancell it. I've had this problem with them from the very beginning and they also screwed up the mailing address the first couple of...
Oct 16, 2008
10:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After only one year of westwood college, I went from an intimidated young adult returning to school, to a confident decision maker by removing myself from such an unorganized institution. I was repeatedly reminded of weakness in the organization by the constant change of authority.
Every week, a new member of staff would be replaced, especially in the...
Oct 16, 2008
10:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed a contract to participate in Ju-jitsu with local gym. My knee became tender after exercise and then I suffered a separated shoulder a month later while rolling. The shoulder took 16 weeks to heal. I visited the doctor to find out why the minor separation was slow to heal; I was diagnosed with hypermobility (frequent knee dislocation, winged...
Oct 16, 2008
10:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The fact that King County & the City of Seattle continues to contract with a business as sleazy and unethical as Alliance One, despite that fact that MANY people have complained to the state attorney general, is nothing short of astounding. I would also include 'unorganized' as a descriptive word for Alliance One, but that would imply that their horrible...
Oct 16, 2008
10:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is a bunch of low life ### debt collectors. They threaten people and harass them. I paid a 25.00 debt to the court 8 years ago and all of a sudden get a letter from these low lives. The girl on the phone was exceptionally rude and would not listen to me. She was like oh well prove it or otherwise you owe it. I was like oh yeah I am going to...
Oct 16, 2008
10:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am closing my Washington Mutual checking account today, which I should have done years ago, when this pattern began. What they claim is that customers who have a home equity line with them get free checking. What they actually do is give it free for a while, long enough for you to stop checking for bank fees. They they slip in a $20 monthly fee, and...
Oct 16, 2008
8:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 9-19-2008 i flew to Houston and rent a car from AVIS. First they gave me a Honda Accord with a dead battery, then they gave me a Chevrolet Impala with two front tires that are worn to the bone, and i did not see it. The car vibrated uncomfortably above 60 mph and i was so scared because the two front tires can blow anytime. I was so mad at myself because...
Oct 16, 2008
7:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Larry and Greg Pence built our home in 2001. Our basement has flooded four times since we moved in October 2005. We have called the Pences to ask about the drainage and grading plans but they have never returned our calls. In addition, but unrelated to the flooding, they left the old driveway from the former house in our yard so the soil won't grow there...
Oct 16, 2008
7:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Quite frankly, Reliant Energy has lost my business. Their billing system is a broken mess, showing one bill with a lower amount, then correcting their mistake and sticking me with a higher bill. If this was the first time, id chock it up to a error, but its happened a few times since I started using their services. They refuse to assist me in extending my...
Oct 16, 2008
7:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was involved in a disagreement with a Certified Service Consultant Viviana Mundo though out the day on 17-Sep-2008. She lied to me not once, but on several occasions.
I brought my wife's vehicle in, a 2005 Nissan Altima, for a recall. While being processed by Ms. Mundo she asked if we needed anything else looked at. The rear window defroster has two...