Pottery Barn review: Mishaps from a pottery barn order placed early april, 2024

Anticipating our move back to NY state, I ordered living & dining room furniture from the Mashpee, MA store In early April 2024. The items slowly trickled in throughout the summer. The bar cabinet top arrived before its base. When the top finally arrived, I discovered the doors were misaligned and warped. The repair team came and said I needed a new door; I'm still waiting for it to arrive. I'm also still paying my bill. Since I've spent so much time and energy trying to solve all the problems with this order, I'm spent! As of now, I just want to return the whole dining room set a get a refund. The design agent from MA said I would be compensated. However, I've had enough! I just want the company to pick up the whole dining room set and credit my bill. Is that too much to ask?