Pool and Bath Services Featured Reviews
Fort Worth Pool LLC - New inground pool
After too many issues during construction and the contractor showing his incompetence through and through, I asked Fort Worth Pool for their COI and I was told it was none of my business. I then told them that they were no longer permitted to perform work on my property until proof of minimum liability insurance was obtained. Below is a list of the issue...
Jersey Boy Pools - Pool services
Gordon Adams owner of Jersey Boy Pools prefers to hire illegal immigrants with criminal records instead of Americans. That way he keeps his costs down. The supervisor of this company RUBEN PEREGRINA is an illegal alien on the run with an active deportation order from immigration based on past child molestation charges and DUIs and his full INS deportation...
Read full complaintUltra Solar Pty Ltd. The Ultimate in Swimming Pool Heating - Swimming pool paving
Ultra Solar send out their Area Agent: Benjamin Pools & Heating on the 17 Oct 2023 to complete 3x quotes they have given me for Solar, revamp of swimming pool (fiber) and paving around the swimming pool. The swimming pool was done twice because the fiber was not smooth and the job was not according to standard - after I have complaint about it Gerald from...
Light House Pools - Pool liner leak
We bought a pool in February 2023. They delivered it in June 2023 said it would be installed in a couple of weeks it sat on our back patio for a month. July comes, they finally call to come install. They said between 8-9 they would be there, they didn’t show up until 11:30. They got it installed, they filled the pool up a little bit, then left all their...
Read full complaintLeslies Pool Service - Thomas & Hayden - Customer service
I recently visited the leslies pool service location on thomas and hayden in scottsdale, az. I went there because the color of my pool has turned orangish color and this has never happened before. I arrived at 5:50pm and when I entered the store I could not see anyone there, nobody was behind the counter and so I waited about 5 minutes then a man came out...
Read full complaintFLA Pools Brandon, Florida - Complaint
It has been 14 months and FLA Pools of Brandon, Florida is still not finished with my pool. Also, the pool measurements are wrong. For example, the pool was to be 12 feet by 23 feet but instead is 11 feet six inches by 22 feet six inches. Also, the spa is 7 inches bigger and hangs out past the pool when it was supposed to line up with the pool and the...
Read full complaintPerfectly Clear Pools - Pool repair
Hired Perfectly Clear Pools to repair crack in pool, refinish and paint and install new pump and filter. Did not fix crack and does not hold required license to wire pump. Pool leaked 1-2 inches daily immediately after repair. Company said the water was evaporating. Company agreed to refund some money but now refuses and ignoring calls and texts. Will not warranty
Read full complaintBackyard Dreamers Patchogue NY - Swimming pool stair rail installation estimate
Vinnie resented my questioning about a product they were offering that I was not familiar with. He complained about making calls to me that I was unable to answer and I apologized. He said I " was unable to understand how to use a cell phone": text photos that I didn't receive. At his request I sent him a photo of the job site.He referred me to a site with...
Read full complaintSuperior Pools of Charlotte, Inc, 20315 Knox Road, Cornelius, N.C. 28031 - Defective install of pool spa equipment
After installation of the pool & pool spa, we noticed many things were wrong with the workmanship, cosmetics and the performance of the equipment. We reached out numerous times. The issues that were addressed became more of a problem when fixed. 1. Round nose edges were rough. When fixed the chemical used caused discoloration to the concrete deck. They said...
Vankkrk & Sons Pools - Swimming pool construction
I was warned about their service when I was looking for a pool builder back in the Fall of 2019, unfortunately I didn't listen and thus in the position I find myself in today. In July of 2020, VanKirk finished my $125,000 pool. From day one there were problems with thew travertine deck that had sunken in multiple places, with rain caused puddling of water...
Davenport Extreme Pools & Spas - Pool installers
The absolute worst experience ever. Proceed with extreme caution!!! This is my review & experience with this pool company for anyone looking to use them for their projects. First off, 11 months and pool still not completed. Extremely disappointing watching them move on to other customer pools that contracted long after we did & complete them while...
Olympic Pool in Flanders NJ - Service
I hired these people to open my pool they are so unprofessional and expensive. I had asked to have my pool open in the beginning of May they said it was no problem. Never called me back it was almost the last week of may. Kept telling we will call they never did. After numerous calls and I even went to the place personally they finally came and opened it...
Read full complaintRight Choice Pools - luxury pool, spa, grotto/cave and slide
Update.. Rcp brought back their main facebook (right choice pools & spas, inc.) for some reason recently, take a look for all documents and pictures. Update 12/13/17... Another lawsuit from another victim in broward county case number: cace17022438. Several this year alone! I suggest all right choice pools & spas victims post legitimate grievances here on...
About Time Services - pool installation
About Time Services installed my pool on the 4th. After filling the pool with water, there has been water leaking from one of the filter hoses that is connected to the pool. It isn't secured properly. We've been calling and texted Tim for serval weeks and he won't call or text back to come by and resolve the issue. We paid good money and this is poor business. I would NOT recommend this company at all.
Read full complaint and 1 commentVanico Maronyx - badly manufactured bathroom products
Vanico Maronyx is deceiving consumers. They are selling bathroom products that do not resist water damage. Yet when I called, wrote and sent pictures they said that I should have wiped the tub better and used silicone to protect the wood. Both of which I did. I was assured that these products would resist water damage bacause of the wood thatthey used. One...
Read full complaint and 3 commentsrobertson pools - bad management
Do not use Robertson pools, or KEVIN DUTRA. He is a liar and has no knowledge of pools, equipment or products. He will tell you what you want to hear to get the deal signed. Make sure you get a breakdown for everything(and I mean EVERYTHING) in writing, and keep it handy you will need it. Once contract is signed they got you. Never seen a pool company and...
Read full complaint and 3 commentsAquapoolstore.com - Beware!!
I bought a pump from them and the site said it would ship out within the next 3-5 business days. After a week, I tried calling them because they would not return my emails. I finally get somebody on the phone and he let me know that it would ship out the next day. I tried calling two days later to confirm and they were closed. I then waited til Monday...
Read full complaint and 4 commentsPremier Pool and Patio, Inc - Horrible experience!
They have a fabulous 'sales pitch'! Thats where it ends! Premier Pools is by far the worst vendor we ve ever hired. Their sales process is good, and they seem to have lots of successful projects by their own claim, but I cant find a happy customer now. They dug our backyard up in November 2011 for a pool, now 6 months later, we have an unfinished mess that...
Read full complaint and 9 commentsSan Juan Pools - Endless problems after pool install, no fixes
Wow where do I start? I wish I had never bought my San Juan Fiberglass pool from this place!!! I was promised the world and 3 months after my pool was installed the filters are still not working correctly. They send a pool tech out that can only fix one thing at a time or doesn't have the proper parts or chemical. The pool tech tells you that certain part...
Read full complaint and 2 commentsNamco Pool - No response
Pool is less than 1 year old, discovered a fault in pool outer casing. Filled out warrenty and enclosed photos. They confirmed that they received my packet on March 15th 2011, today is May 2nd 2011. To date, no call, no letter, no response. After several calls to thier Manchester Ct hub, all they say is that they are short staffed and will be back with me...
Read full complaint and 25 comments- Cleaning Services
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