Pool and Bath Services Featured Reviews
Fort Worth Pool LLC - New inground pool
After too many issues during construction and the contractor showing his incompetence through and through, I asked Fort Worth Pool for their COI and I was told it was none of my business. I then told them that they were no longer permitted to perform work on my property until proof of minimum liability insurance was obtained. Below is a list of the issue...
Jersey Boy Pools - Pool services
Gordon Adams owner of Jersey Boy Pools prefers to hire illegal immigrants with criminal records instead of Americans. That way he keeps his costs down. The supervisor of this company RUBEN PEREGRINA is an illegal alien on the run with an active deportation order from immigration based on past child molestation charges and DUIs and his full INS deportation...
Read full complaintUltra Solar Pty Ltd. The Ultimate in Swimming Pool Heating - Swimming pool paving
Ultra Solar send out their Area Agent: Benjamin Pools & Heating on the 17 Oct 2023 to complete 3x quotes they have given me for Solar, revamp of swimming pool (fiber) and paving around the swimming pool. The swimming pool was done twice because the fiber was not smooth and the job was not according to standard - after I have complaint about it Gerald from...
Light House Pools - Pool liner leak
We bought a pool in February 2023. They delivered it in June 2023 said it would be installed in a couple of weeks it sat on our back patio for a month. July comes, they finally call to come install. They said between 8-9 they would be there, they didn’t show up until 11:30. They got it installed, they filled the pool up a little bit, then left all their...
Read full complaintLeslies Pool Service - Thomas & Hayden - Customer service
I recently visited the leslies pool service location on thomas and hayden in scottsdale, az. I went there because the color of my pool has turned orangish color and this has never happened before. I arrived at 5:50pm and when I entered the store I could not see anyone there, nobody was behind the counter and so I waited about 5 minutes then a man came out...
Read full complaintShelby Forest - Pool
My name is Lydia and i am a resident of Shelby Forest mobile home park. I am very upset to find out that the pool is not open yet when it usually is by now. Also and most importantly, I've heard that the pool will have no pool monitors this year. I will tell you that all pool monitors especially Donna have done an amazing job keeping the pool clean and in...
Read full complaintPoolsupply.ca - Lockin winter cover for an emerald shaped pool
Third time I've been ripped off by these guys.. twice through customers ordering their liners that were way too big and wrinkled and not even round.. and now a lockin winter cover that doesn't even have enough corners. After many attempts to get this fixed I'm told there is nothing they can do. They're trying to say the pool is too big even though they're...
FLA Pools Brandon, Florida - Complaint
It has been 14 months and FLA Pools of Brandon, Florida is still not finished with my pool. Also, the pool measurements are wrong. For example, the pool was to be 12 feet by 23 feet but instead is 11 feet six inches by 22 feet six inches. Also, the spa is 7 inches bigger and hangs out past the pool when it was supposed to line up with the pool and the...
Read full complaintPerfectly Clear Pools - Pool repair
Hired Perfectly Clear Pools to repair crack in pool, refinish and paint and install new pump and filter. Did not fix crack and does not hold required license to wire pump. Pool leaked 1-2 inches daily immediately after repair. Company said the water was evaporating. Company agreed to refund some money but now refuses and ignoring calls and texts. Will not warranty
Read full complaintCalifornia Pools and Landscape - Product and services
I signed my contract with CPL on 10/29/2021. The dig didn't happen until January 6, 2022. They followed with the plumbing and then things stopped with no word or work being completed until March 14, 2022, when the electrical and steel went in. I have had to repeatedly ask for information on the customer portal for all the schedules that have happened, I...
Read full complaintBackyard Dreamers Patchogue NY - Swimming pool stair rail installation estimate
Vinnie resented my questioning about a product they were offering that I was not familiar with. He complained about making calls to me that I was unable to answer and I apologized. He said I " was unable to understand how to use a cell phone": text photos that I didn't receive. At his request I sent him a photo of the job site.He referred me to a site with...
Read full complaintWater Supply - Poor water supply
There is poor water supply in sunny enclave 125 near by picaddly market ,to be specific its house no 8167/C . Water comes only for some time which is not sufficient and very low pressure.
Read full complaintFlorida Pool Guys - Paint chipping within a week and repainting
We paid "Florida Pool Guys" to Drain Pool/Acid Wash/Pressure Wash. Remove loose chipped paint. Resurface pool in white epoxy coating. Let cure for 48 hours. Install Pentair Intell chlorine salt system. Fill Pool. The company gave me a 10 year warranty on all work as of 10/20/2021. The pool started peeling paint within a week of completion. I am very upset...
Superior Pools of Charlotte, Inc, 20315 Knox Road, Cornelius, N.C. 28031 - Defective install of pool spa equipment
After installation of the pool & pool spa, we noticed many things were wrong with the workmanship, cosmetics and the performance of the equipment. We reached out numerous times. The issues that were addressed became more of a problem when fixed. 1. Round nose edges were rough. When fixed the chemical used caused discoloration to the concrete deck. They said...
Vankkrk & Sons Pools - Swimming pool construction
I was warned about their service when I was looking for a pool builder back in the Fall of 2019, unfortunately I didn't listen and thus in the position I find myself in today. In July of 2020, VanKirk finished my $125,000 pool. From day one there were problems with thew travertine deck that had sunken in multiple places, with rain caused puddling of water...
Davenport Extreme Pools & Spas - Pool installers
The absolute worst experience ever. Proceed with extreme caution!!! This is my review & experience with this pool company for anyone looking to use them for their projects. First off, 11 months and pool still not completed. Extremely disappointing watching them move on to other customer pools that contracted long after we did & complete them while...
Olympic Pool in Flanders NJ - Service
I hired these people to open my pool they are so unprofessional and expensive. I had asked to have my pool open in the beginning of May they said it was no problem. Never called me back it was almost the last week of may. Kept telling we will call they never did. After numerous calls and I even went to the place personally they finally came and opened it...
Read full complaintRight Choice Pools - luxury pool, spa, grotto/cave and slide
Update.. Rcp brought back their main facebook (right choice pools & spas, inc.) for some reason recently, take a look for all documents and pictures. Update 12/13/17... Another lawsuit from another victim in broward county case number: cace17022438. Several this year alone! I suggest all right choice pools & spas victims post legitimate grievances here on...
About Time Services - pool installation
About Time Services installed my pool on the 4th. After filling the pool with water, there has been water leaking from one of the filter hoses that is connected to the pool. It isn't secured properly. We've been calling and texted Tim for serval weeks and he won't call or text back to come by and resolve the issue. We paid good money and this is poor business. I would NOT recommend this company at all.
Read full complaint and 1 commentNorthern Lights Cedar Tubs - 7' cedar therapy pool
We purchased this tub and had it shipped to Washington state in 2011. As soon as payment was made the problems began. We were charged twice! (Several thousands of dollars) and that took weeks to be reversed. Shipping was included in the purchase price but as soon as it crossed the border, Northern Lights abdicated all responsibility to actually get it to...
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