Electronic Arts (EA) review: suspension? 106

HOW TRUE HOW TRUE

When you first check in this fill pages with the clap trap about their rules and regulations regarding spamming, they won't tolerate they say. However, every day the spammers are in their, and the new players who don't know any better think they will get something for free, tokens, gems, etc. All the spammer wants is credit card numbers and players account info. Pogo says report them, they have a box for abuse reports, which includes spamming. However, they do not remove the spammer, as they say they will. Spammers brag that Pogo is supplying them with tokens and gems. The spammer gets a piece of the action. Whats so hypocritical, is that Pogo says they will suspend the player who buys and uses these FREE tokens and gems. Dozens of players have WON money prizes, but never receive it.

When you first check in this fill pages with the clap trap about their rules and regulations regarding spamming, they won't tolerate they say. However, every day the spammers are in their, and the new players who don't know any better think they will get something for free, tokens, gems, etc. All the spammer wants is credit card numbers and players account info. Pogo says report them, they have a box for abuse reports, which includes spamming. However, they do not remove the spammer, as they say they will. Spammers brag that Pogo is supplying them with tokens and gems. The spammer gets a piece of the action. Whats so hypocritical, is that Pogo says they will suspend the player who buys and uses these FREE tokens and gems. Dozens of players have WON money prizes, but never receive it.

Pogo knew there was a problem with the "upgrades" but they chose to ignore complaints and continue. Now most of the games do not load or work properly. Customer Service tries to blame everyone else. They are taking money and not providing a service.

While playing Scrabble against the robot my game will freeze up. I have not had this problem in the past. We have verified that Java is installed and working. Do you have any suggestions on how to solve this problem?

finished

please cancel my account with pogo.com contact me at genecooper79@yahoo.com

for some reason i cant get on pogo but my friend girl who live 10 mintue away is able to play. whats the problems ? i have been playig since 2002. it have been 11/2 months.

I was being charged a double membership fee. Pogo finally refunded it but it took a lot of haggling through their "help" service.

The "Stop Payment" would be a lot faster!

You could just put a "Stop Payment" on the withdrawl dates. Speak to a teller about it.

AS IM PLAYING POOL PAGE POPS UP SHUTS MY COMP DOWN AND I CANT CONTINU THE GAME RESTARTS MY COMP AUTO WHATS WRONG

I just signed up with one year $10.00 off . But I am not on club member screen. Someone eslse's name came up that had singned in to pogo on my computer. So did I pay for their years service or mine! Help!

i won a jackpot prize and they refuse to pay me because they said that i had been cheating the whole so i was disqualified and that i couldnt win anyting else for 6 months! after weeks of nasty emails to them ...and all i got were automated messages from them, i hired a lawyer to get the money and they had 2 weeks to contact me and of course havent heard one word from them...pogo and ea games are a scam and should be taken off the web

here are some numbers you might like they are unlisted [protected], [protected], [protected]

where do they get off just pulling that money out of your account without asking you? i only paid for a month~ someone needs an adjustment, and my kid was harras today and now my account is suspended! ans now im listening to an idiot say if i wanna talk to a rep live go to pogo.com how the hell can i do that if my chit is suspended?

HELLO! THEY DO ASK YOU! They send you emails and post a message in your message box. At least that is what POGO has done for me for the last 6 years that I have been a yearly paying member. If you changed your email you should have updated your account. No Brainer. READ the terms BEFORE YOU SUBMIT YOUR CREDIT CARD. Happy Pogo Player in California

hahahahha you guys are nerds

I am constantly getting the message "OOOOOPS" no more game, no matter what Pogo game I play. I have two computers one with Vista home basic the other with XP. I have had an IT man check my computers and Time Warner check my cable. There is nothing wrong with them. I have done all the required emptying my cache check my Java, the pop up etc. etc. etc. It is nothing for me to get booted off of either computer 4 - 5 times a day. And I can't chat on the Vista computer but I can on the XP. I am getting pretty tired of not being able to finish a game. Any more ideas Pogo?
callbrite77

If you are disputing the charge they're not going to refund you - you would get the money back twice. I hope they keep charging you.

the games you purchased were probably downloads, you should of gotten an email with a registration code and a download link, and first comment, you need to contact pogo, no one on this board can "Reverse" your charges, you don't want to pay for pogo any longer than you NEED to remove your credit card info from their billing system, if you leave it there it will just renew every time its up for it...

i terry swain .send you 43.59 for my one year . on the 4-13-09 my bank cash it on the 4-17-09 and i need some one to call me at [protected] so i can play on my pogo thanks terry or email me at swainterry@yahoo.com

i purchased 1 game 4 12.95 and did not get it so ordered another 1, thinking i did something wrong, but did not get it either, so i was charged twice @no games what a ripppppppppppppppppppppp

HONESTLY, ###...

SUE THEM THEN...

You've got the proof, Hire a Lawyer

The ads are for viewing whilst playing as a FREE PLAYER. That is the key word. If you aren't going to pay for something then don't complain. I recieved one week free in the beginning of my membership. That was enough to show me how well adjusted the games are in Club Mode. But free mode? I would never revert back.

Forty bucks a year is nothing when divided into 365 days. Compared to other FREE game sites and Paying sites, this is the best site by far.

I don't play there in hopes of winning any jackpot. I don't go for the Tokens. I play for relaxation.

I pay for my account, my husbands account, my mothers account and now I am thinking about getting my oldest daughter in Oklahoma her own accout.

Cheap communication whilst having fun.

If your having trouble connecting live using a landline to phone Pogo... I don't know what to tell you there. I've called them before and was connected immediatly. Some people just don't know how to find thier number on the HELP menu at Pogo.

IMHO

THIS COMPANY IS CROOKED, I CANCELLED POGO MORE THAN 3 YEARS AGO BUT EVERY JANUARY I GET BILLED FOR 39.99 I HAVE MY CREDIT CARD CANCEL THE CHARGE BUT ITS A REAL PAIN AND I ASSUME SOME PEOPLE DON'T BOTHER TO HAVE THE CHARGE CANCELLED . ITS NEAR IMPOSSIBLE TO GET IN TOUCH WITH THIS CROOKED COMPANY, I HAVE BEEN IN TOUCH WITH THE BETTER BUSINESS BUREAU RE THIS MATTER .

I find that Pogo is getting disgusting!
The names that win, I believe are made up.
They have flashing ads that give epileptic seizures! Remember John Travolta's son just died of a seizure?
If someone wants to contact them, it is impossible.
Their 5 day guest passes are impossible to use.
The only way to stop their conduct is to hit them in their pocketbook. Cancel your subscriptions. Notify your credit card company that no further charges are to be put on your account.
If they don't have subscribers, they don't get advertisers. If they refuse to fix the problems, why would anyone want to join?
There is a market out there for a legitimate, well run company. Let someone else have your dollars. If there isn't a site good enough now to compete there will be. Customer service is important only to well run businesses and is the secret to success.

please take the check to your county DA district attorney. and/or call your local tv station's consumer reporter. once they broadcast that pogo.com sent that bad check they will honor it. put them to the fire. the bingo luau game, i love it, but the frame of the game covers up half of the bottom of the bingo cards. i can barely see the bottom numbers and it is a hit and miss. also i can't talk to the people in the room because the frame covers up where you are suppose to type. my son who is an computer expert and works at a consulting firm that specializes in remote computer access computer help, looked at it and said that is a pogo issue. i have tried and tried and tried to get a hold of them to fix it to no avail.
please contact the tv station and they will get results.
hope it works out.
lukebandit

please cancel katykattoo_

please keep katykattoo

pay close attention...there are 2 names in pogo for me and i am being charged for both...get rid of katykattoo_
ty

katykatt00_

katykattoo

bill me for one of the names(your choice) not both names

i am either katykatoo_ or katykatoo not both and i am being billed for both...please assign me one or the other...ty for your help

I am unable to play pogo games even though Jave and pop-up say its ok and to have fun. How can I speak to a live person as I can not get the instructions to work also. Please send answer by email

My complaint is against Pogo free game Mahjong Safari. Have played this games since it came out, now a window pops up have to upgrade Java, I did and I still can't get into the game. Its like they've put a block on it.

l don't understand why l wasn't allowed to get a club pogo account by using a reloadable visa card l was sent messages that my card was denied even though there is enough money on the card. Waiting to hear back thank-you

i cant play my pogo games at all but yet pogo takes my money and if i dont pay i still dont get to play so how do u win ?if u cant play i am very unsastesfied

It might help when playing online games to refresh your browser at least every few hours when playing. Also, clear your internet temporary folders when playing online games. It doesn't affect your games, it just clears out cached files which may slow down your computer.

Hey,

I have some information that hopefully will help you all.
If you wish to contact Electronic Arts/ Pogo it's rather simple.
They have two phone numbers.

[protected] 8 A.M. - 5 P.M. PST Pogo
To use this option, press 0 to speak with an operator and ask to speak with a live representative regarding your Pogo or Club Pogo account.
Your best bet would probably to try to get ahold of Jay Averill, he's the general manager at for Electronic Arts.

[protected] Hour Phoneline Electronic Arts
Select My Account, Make a Payment, Say Yes to using a credit card, press two.
This will get you a live person to speak with...

Hopefully this helped!

I been trying now for three days to get in touch with someone at Pogo. When you go online
to get help they want your password. I don't remember it, they can't e-mail it to me, because
I have a new Internet provoder. That is why I need to get in touch with them. When you
call, you can't get a live person to talk to. It is so aggravating. They don't mind charging
the money every month, but they can't help people. I have been with them for a long time now.
So if you don't get in touch with me soon I guess I will have to contact my bank and not do
business with Pogo. Lindam064

I'm having troble with my Pass Word.

I've had this Password as long I've had my comuter
(4 years)

I know I'm a member. I've been charged $ 6.00 a month and $ 5.00 a motht (Is that correc?t...I'm not
sure that it is)

I tried my mini screen to put ina Halloween piock (Pumkin Haunted Hill) Is stated "Opps. Wrong Password.

Then it came up "Not a member"

I'd appriciate if you could help with this.

Linda

I have paid up my club pogo from june 05/02/08 to june 05/02/0o got it9 I am unable t WHY?

hi,
this happend to my frind with apoppit show dl..i beleive he was able to get the code again buthe did have to prove he had purchased it..pogo/ea neede to se th credit card reciept purchase. then they gave him the info again. i hope this helps

Actually I play pogo.com everyday and have not had any problems with their website being down.