Complaints & Reviews

intermission

You guys need to stop the intermission during the game of spades PLEASE PLEASE game is slow because of some players THANK YOU

  • Sm
    smartalecktexan Dec 30, 2010

    Totally agree --- used to be 17secs between games; now 37secs every other hand!!!PLEASE cease and desist!!!

    1 Votes
  • Sm
    smartalecktexan Dec 30, 2010

    Totally agree

    1 Votes
  • Ro
    rocktillfun Jan 11, 2011

    stop intermission between spade game this make the game to long soon i will stop playing on pogo.com

    1 Votes
  • Sm
    smartalecktexan Mar 12, 2011

    Don't understand the "intermission" gamut -- nonsense - don't find it in the Pogo Hearts game and I play that all the time. The Spades intermission happens about every 2 or 3 hands and has gone from a "used to be about 17 seconds" to 35 seconds. Guessing Pogo is trying to convince us to buy into their Club Pogo! Sure does cripple an excellent online game!

    0 Votes

visa charges

I have been charged for 2 downloads that I didn't recieve. Also for 1 that does not work. This was on my Visa card charges on August 30. If you send your adress, I will send you a copy of my bill. Or if you have another way to check this out, please do so, as I would still like the games. This was thru POGO downloads. I recieved and am playing Little Shop Road Trip. Also recieved Pocahantas, activated, but won.t play. Did not recieve Dr.Wise or Big City Vancouver. Hope you can help me. Thank you, Shirley Patterson 303 S. Menard St. Mason City, Illinois 62664

  • Do
    DONALD MORRIS Jan 02, 2009

    i have a 39.99 charge on my credit card. i was not aware anyone signed up for anything. i would like that charge removed and not continued in the future. we have played free pogo for years and don't want to change now.
    we have accumulated 1.6 mil points in the pogo game and now the speed is so great we can't get through all the words. why does it speed up and how can we slow it down???

    0 Votes

civil rights violations/discrimination

I paid to become a paying member of pogo.com, one year ago.

I noticed they had rooms at scrabble that were discriminatory in nature.

I complained through their game site contact for problems.

Then they added two more discriminatory names to the roster of game rooms.

I complained about them too, on a daily basis, seeking change in the names.

I was contacted and told to stop sending spam to them, that this was a corporate decision, and it would stand.

I continued contacting them with civil rights violations complaints.

Director Brian Keaster and Joe Decker of pogo.com customer services in TX then cut off my ability to complaint to them.

However, I have their email addresses and still complain daily with a separate civil rights complaint.

This been going on for over one year now.

I have written to president Riccitiello of ea.com (who makes $800, 000 yearly salary per the SEC filings); and he too refuses to effectuate changes.

Recently pogo.com changes its screens for scrabble, and now my account was devoid of any winnings, and everything else associated with my paying membership.

I could no longer complaint about the shoddy work on the game that effected my ratings/standings.

I canceled my membership, received confirmation--WHICH IS SOMETHING THEY ARE FINALLY DOING.

I continue on a daily basis to file civil rights complaints against them as each day is a separate violation.

I have written to the president informing him that I will be filing civil rights litigation in federal court soon.

Folks, that's pogo.com for you.

Yes, folks, I am an attorney with plenty of civil rights violations experience behind me advocating for those unfortunates who have been screwed by those with no brains.


esq32
=====================

  • St
    steve-orocks Oct 27, 2010

    Have you seen the things posted on the internet? Things that are offensive are everywhere.
    What is your beef with a site that many people pay for and have no problem with? Nobody but you cares if a game room is named strangely or what you think to be offensive. I have been a member of the site on and off for a couple years and the people chatting say more offensive things than the site does.
    I personally think you are just one of those people that need something to feel important about. When in reality you are just some lonely guy sitting at your computer with WAY too much time on your hands.
    Do us all a favor and get a life and quit starting crap with pogo.

    0 Votes
  • 11
    1158sag Feb 10, 2012

    I agree with esq32 as I experience civil rights violations every day in Pogo and Pogo absolutely refuses to do anything. I am tired of being harassed, taunted and stalked, I am tired of my name being posted in OPEN chat, and even more tired that Pogo refuses to do anything, with over 300 emails in a folder regarding this issue and plenty of screen shots they accuse me of "altering" I have plenty to back up what I say. Pogo's response has been to call the police, to change my screen name, to hang up on me if I called to complain, to cancel my account and open a new one, but NOT once has Pogo taken a stand to put a stop to the harassment, stalking, racism hate speech. I am seeking legal assistance as well, because I am tired of the crap that Pogo allows, yet states in TOS they don't. Terms of service I always thought were in place not only to protect their company but also the players, if they aren't going to enforce them they shouldn't have them!!

    0 Votes

player stalking/harrassing other member

I have witnessed on club pogo, a player with screen name " Madc1" Harrassing and stalking " Beemer Granny".
Beemer Granny is a personal friend of mine, she enjoys the games here on pogo..This person "Madc1" has "Gone out of her way to Harrass and ridicule Beemer granny...I urge you to please take action in this matter Immediately..This has gone on for too long..
Thank you so much in this matter,
Sincerely..
Tony Thomas.."Tony6721funtime..Pogo Member/ complaints

bullying/harassment/childporn chat

I would like to submit a complaint about bullying, harasment and very vulgar chat concerning children in chatrooms of pogo.com. The main room concerned is AliBabaSlots; 40s room; blowhards and bigmouths. I have complained and contacted club pogo several times about the threats and bullying. They have said mute but there are 10 people only in that room that cause all of the gang bashing. One woman was told she murdered her child by these people and these bashers go around club pogo and destroy a persons credibility. There have been death threats; death wishes; decriptive porn chat and well as children porn chat and pogo does not one thing when we report. Can they not provide a guide to that room to watch and take people out and either give them a warning or ban them. Someone is going to get hurt in that room before any action is taken. Accounts are being spoofed and its unreal that adults act this way.

  • Jo
    JoanneS Aug 08, 2010

    When addresses are given out darn right they are. Its no longer virtual is my point.

    0 Votes
  • Jo
    JoanneS Aug 08, 2010

    I want to get my point across that bullying will not be tolerated. Drop by that room and see for yourself.

    0 Votes

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bad customer service, harrassers, threatning people, and cyber bullies

i am here for 2 reason, and would like to mention this is my oppinio to. 1st i agree with what everything that Exorcism person about pogo and would like to add things. yes it's true all ea's after is money.
i find it very intense and chilling as soon as i am logged into there website that these things that people do as follows. I am tired of pogo allowing people to cheat, scam, threaten, harass and stalk others and doing nothing about the reports of abuse that people make only to ban the innocent victim. they can't even ban isp's, why? money that's why. let me ask you this would you like it if a random stranger came on and hacked you or stole your credit card and you are an innocent victim? i didn't think so. pogo reps say they care, NOT. let me tell you this if they cared so deeply and soooo much about you then they would listen to actual customers and ban all people i stated above's isp's. again another one of their evil money making scams. they say they give the best customer service, lol. jackpot spins i've seen numerous complaints about it being rigged, and them not paying their so-called loyal customers. how do we know it's not them getting players banned only to know good paying customers will sign up again. it's a scam to fool people. 2nd yes there is a guy named john harnish of novia scotia that terrorizes innocent victims. i am considering turning electronic arts into california distric attorney, and possibly other government officials. i have done nothing wrong and electronic arts needs to stop this. do not give them money, it will be a waste of your time. so who's in it with me to stop electronic arts and their money making scams?

  • Jo
    joe6425 May 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    to prove my point here is proof

    Jack: So should I escalate your issues to higher level?
    : look higher level won't do a thing, in which is bad for a company your size, seems like a company with millions of dollars would actually provide service
    Jack: So what do expect from me?
    Jack: I absolutely understand your frustration and urge you to understand my limitations as well.

    Jack: Please understand, we've limitations at our end and can assist to certain level only. If you wish I can escalate your issue to supervisor and they will get back to you via email.
    Jack: I absolutely understand your frustration and urge you to understand my limitations as well.
    Jack: To finish with this session, I once again want to reiterate that if you have reported someone for abusing, spamming or harassment, our concerned team do take appropriate action based on the evidence availble to us.

    really you can sense my frustration? then you should've done something, cheaters.


    Jack: But what is the actual issue?
    : lets see i can name alot, bad customer service in which is now, not banning players isp's when they need to be banned, allowing harassers, hackers, cheaters, and stalkers on your site, also claiming that people are cheaters when they win a prize, which i found out 75% of the time it's not true

    Jack: Unfortunately we don't ban IP addresses but there are a lot of ways to prevent you from playing without any problems.

    they can't take responsibility for the SITE THAT THEY OWN. SEEMS LIKE COMPANIES LIKE THIS ARE FRAUDS THAT CREATE FAKE NAMES TO GET PEOPLE BANNED, ONLY TO KNOW THE VICTIM WILL RE-SIGN UP FOR THEIR PAID SERVICE, ANOTHER SCAM.

    what do i expect from you hmmm? isp banning people and you understand my frustration, really then PROVIDE BETTER SUPPORT AND STOP ALLOWING PEOPLE TO GET AWAY WITH THINGS LIKE THIS. YOU ELECTRONIC ARTS OWN POGO SO YOU MUST TAKE FULL RESPONSIBILITY.

    1 Votes
  • Jo
    joe6425 Oct 25, 2010
    This comment was posted by
    a verified customer
    Verified customer

    stay away and avoid at all cost

    1 Votes
  • Jo
    joe6425 Dec 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    these people can't even answer why they allow hackers, stalkers, cheaters, and people who threaten people on your site? they only care about money,


    Pogo Vincent: Hi, my name is Pogo Vincent. How may I help you?

    Pogo Vincent: Hi there,

    [email protected]: why do you allow hackers, stalkers, cheaters, and people who threaten people on your site?

    [email protected]: get your manager

    [email protected]: or answer the question

    Pogo Vincent: May I know the question?

    [email protected]: and do not reply in report abuse or mute

    [email protected]: it does not work

    [email protected]: why do you allow hackers, stalkers, cheaters, and people who threaten people on your site?


    [email protected]: oh and don't get me started on THE PRIMISSED GAMES

    [email protected]: like sorry and clue

    [email protected]: ok then who do i conplain to if i have conplaints aboyut how you run things?

    Pogo Vincent: As a touch point of the customer support, you can provide your complaints to me. I will pass all your feedback to the concerned team. So that we can make our product complaint free.

    [email protected]: actually you qwon't

    [email protected]: i know you won't y'all have said that millions of times

    [email protected]: and nothing is done

    Pogo Vincent: I can really sense your frustration. Please trust me. I will pass this copy of chat transcript to management team.

    [email protected]: lol

    [email protected]: and i will send this copy to conplaints board

    Pogo Vincent: That you can do from your end.

    [email protected]: then ban all members who do the above, have the police investigate them, or you will see people get mad at you and quit your paid service forever, aand never come back

    Pogo Vincent: May I have your screen name?

    [email protected]: why?

    [email protected]: and some may call the police, or conplain to the internet police, or attempt to get pogo.com shut down because it is your responsibility

    Pogo Vincent: It seems that you are very much frustrated with our services. If you are so much frustrated, you can cancel your account with us. Please tell me your screen name, so that I can cancel your account.

    [email protected]: no i'm saying that people may do that

    Pogo Vincent: If someone is using vulgar language, you can report him/her. Pogo has a whole department of people devoted to 'keeping order' on Pogo. They're called the 'PAL' team, and they review all the reports that are sent in when someone reports an abuser. They review EVERY abuse report, and take action on anything they see that violates our Terms of Service. The PAL team can boot someone without actually entering the room, but you can tell when a PAL is in the room because their name always starts with PAL_, and they have a little blue badge icon next to their name.

    [email protected]: i doubt you do

    [email protected]: get a manager

    Pogo Vincent: Please contact us by dialing 1-866-543-5435 (within US) or 650-628-4306 (dialing internationally) or if you are within UK call our toll free number 0870 243 2435 and choose an appropriate option. When prompted, hit ‘2’ for Pogo, and simply wait through all the prompts to get to an agent.

    [email protected]: goodbye i will not be prompted with automated response

    Pogo Vincent: Please stay there for some time, you will get an agent and you can ask for manager.

    [email protected]: no

    [email protected]: good day sir

    Pogo Vincent: Is there anything further I may assist you with?

    [email protected]: to let you know i have saved this chat and will contact a manager by e-mail

    [email protected]: no goodbye

    1 Votes
  • Ba
    BambaRoo Jun 20, 2011

    WOW!! I chatted with "Pogo Vincent" just yesterday regarding some of these SAME issues. Harassment, discrimination, and why Pogo allows such violations or THIER "TOS". You're lucky Joey that "Vincent" actually gave you numbers to call. He refused to give me numbers OR an email address where I could contact a "higher up." I've been fighting with POGO now for OVER 3 weeks about the SAME problem player. I have made NUMEROUS "reports" and have been to Pogo's chat site several times as well, and NOTHING has been done on their part to correct the problem. I have copies of ALL chats with Pogo EXCEPT the chat that "Vincent" and I had yesterday, he actually disconnected the chat saying he was going to get someone else to help me, then left me hanging in cyber space, and then I came to find out that he deleted the entire chat I had with him. I told Vincent that I guessed I was going to have to edcuate myself about Cyber Crime and take everything I have documented to my local police departments Cyber crime unit. I have been harassed by the SAME player for the SAME offenses, NUMEROUR UNINVITED invites to Private chat, I have been called names that in Pogo I would think would be offensable, however pogo when you ban someone for language tells you the "Pogo allows mild swearing", so tell me attacking me, a woman and calling me a cu*t, a flufferfu**er, this is "mild swearing?" This man says the "N" word, he TYPES IN CAPS 100% of the time. POGO does ABSOLUTELY NOTHING, their attitude is to "mute the problem player, either he will stop or move on." Muting the problem player is NOT the answer because after 3 weeks the problem is still there doing the same offensive things. Because I would rather play in uncensored rooms doesn't mean I accept any and all harassment that is handed to me. There is a lot I can deal with online, but this is unacceptable. Pogo claims to be a "family site." HA!! Joey I'm with you on closing EA Sports. Let's do it!!

    0 Votes
  • Po
    pogo player321 Jan 29, 2015

    It is true that nothing gets done. I have asked in a report that a member of the PAL team go into Canasta Circus for just 10 minutes to see what we go through. I pay for my pogo membership only to play canasta and the Circus is the only room that has many players of my rating. Even though I mute the problem people I have still had a problem with the send me emails which I block and also writing in my guest book which I also block. Then they make a new name and the process starts over. They slander my name onspreading lies and rumors along with many other people. One man acted like everyone's best friend and got several of us players to add him to our Facebook and gathered all of the personal information he could and posts everything in the circus lobby. He has even posted the phone numbers of some of the players. I invite everyone to join canasta circus of pogo for just 10 minutes to see how many of the players are disparaged and bullied. Many of these bullies need to seek professional treatment. A few of them should be in jail.

    1 Votes

customer service

I have just recently changed all my credit and checking acount numbers. It's 1 week away from renewing my subscription to Club Pogo and they sent me an e-mail reminder. I've been trying to update my billing, as well as trying to log on to the website with no avail. Oh well, I guess it's time to move on. They just lost out on a faithful game player, as well as customer for years. They showed me what kind of a website they truly are.

  • Sw
    sweetcaroline6 Jan 02, 2012

    i have played 10 games of bingo lanua and have won at least three games each time and have not received my 1000 tookens for winning the 2 games

    0 Votes
  • Ro
    RobNMe4LifeBaby May 02, 2012

    I recently got barred from Dominoes and I dont no why.I haveent did or said anything wrong.Can someone clear this error up?

    0 Votes
  • Ir
    Iris Draper Jul 10, 2013

    Hello my name is Mrs Iris Draper { northerngiri243 } I paid my membership fee on June 26, 2013 .Ihis is the abbress thy told me were to send it Cloub Pogo Electronic Arts Inc Vitimate Pay Code City Billing Service State VA I paid $43.12 Order Number 722-9040-3387, Hope you can help me to get my Pogo up and runing its been 15 days I live in Red Deer Alberta thank you

    0 Votes

cheat

Pogo backgammon is a complete joke. It is the only site I know of to play backgammon yet it is ONLY for those w cheat programs. I play bg to relax, not to get beat by those who get quad doubles in one game and ALWAYS the perfect rolls.
I have visited pogo backgammon for the past few years but will NEVER go back.
Rediculous site.
Rediculous people.

stay away from them

I signed on to pogo to play spades but I am not able too.A group there put me on there so called hit list and now every time i try to set a table i get joined by one of them and they come in under a different name and they boot all of us off the table and take our seats then wreck my partners and I rating.Its weird how they do it too cause i set my tables for no watchers and if one of us happens to leave the computer is supposse tobe the only one who can play for the one who leaves, but they manage to come in as watchers or just come in as a player then boots the 3 that are all ready at the table and replaces all 3 of us with the players they choose to grab our seats as soon as we are booted.I have made many reports to pogo about it and the ones that are doing this action are still pogo members and they are free members and they hang out in a members only room week after week month after month and pogo does nothing to them at all but if a regular member like me says any curse word or anything like that to one of the cheaters i am telling you about they get permentally banned from pogo.I have seen already 12 or more regular pogo members banned for argueing with the game cheaters i speak about.Its frustrating and been a big headache for me cause i havent seen pogo do nothing to the group and I have taken screen shots of them calling members like me names or purposelly ghosting a table, thats not loading at the table and they do it intentionally.

  • Do
    Dorothy L. Jones Nov 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    On my credit card statement there is a charge for a
    game in the amount of $39.99 on October 8, 2017. I did
    not order or receive any game from Pogo!!!
    There is no phone number that I can contact Pogo and
    my credit card insists that I phone Pogo and dispute
    this charge. I NEED information as to how I can contact you and start fraud proceedings if this is the case.

    Dorothy L. Jones

    0 Votes
  • Ga
    Gayle Sdao Nov 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Trust me when I say those of you that have complaints about being booted out or pop up blockers.It is more than likely your computer.If your memory is not up to par to handle all the graphics you cannot play the games.No one will tell you this it took me almost a year to find it out.I had my comp.
    redone with new memory card, had all popup blockers removed.Had my Sun Java re-installed and I have no more
    problems.Of course sometimes the internet does get overloaded, but it doesnt happen to often.If you are not happy with Pogo, it is probably not Pogo, it is your computer not
    able to handle all the graphics.Have your memory on your
    pc checked out, so you can put your energy in the right directions.Just trying to help by saying Pogo is not always
    and in most cases not the bad guy..

    0 Votes
  • Mn
    mngreat Mar 25, 2009

    unable to get sound on any games you have- you told me to type in oberonmedia.com and it does not work for me. I was told to add this contact to my address book and I did-please contact me and tell me what to do . I've already contacted a computer expert at your company and they told me what to do and it doesn't work. HELP

    0 Votes
  • Co
    corkie1951 Apr 27, 2009

    I have played Pogo games for years and did not have any technical problems until the last 6 months or so...and it was not my pc...I now have a brand new pc and am still having problems such as receiving messages that I do not have Java installed (and when I leave and come back in the game will load and play with no further Java issues) or the game will just freeze. I love Pogo games but can't stand the tech problems. I really have to wonder if you are a Pogo employee...

    0 Votes
  • Ka
    Kaliloo May 11, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Enjiss, why don't you set your table to 'Private' instead of no watchers. I also don't understand how non-pogo members are able to access member games. I don't think it is possible.

    Anyways, I've been a member for years and years. I have a few complaints, but all in all it's ok.

    wizegal

    0 Votes

club pogo membership

when signing up for an annual membership for my husband and i, the understanding was that we both would have...

fraud

Why do I keep getting charges on my credit card from this website when I have never ordered anything from you people, have no idea what you people are even selling. I also want to know how in the *#%! you got my credit card number. I am demanding an explanation!
Peace,
Marci See

  • Re
    RenegadeRose Jun 18, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Same thing happened to me with this company...very angry!
    Someone needs to file a Class Action suit against them.

    1 Votes
  • Ca
    Catharina Melin-Jones Nov 15, 2010

    Charged as well. How do they get hold of ones credit card info????

    1 Votes
  • Pa
    Patrick Wallace Jan 11, 2011
    This comment was posted by
    a verified customer
    Verified customer

    our credit card was charged without our permission. dont even know who this company is or what they sell

    1 Votes
  • Pa
    Patrick Wallace Jan 11, 2011
    This comment was posted by
    a verified customer
    Verified customer

    these people are thieves

    1 Votes
  • Dr
    dri-diediedie Jan 22, 2011

    In my bank statement today there is a RECURRING CHECK CARD PURCHASE for DRI*ELECTRONIC ARTS with the phone number 952-908-4089 MN on my bank statement starting Dec 21st 2010. I have no idea what it is for. I will contact the bank ASAP. It started on the same day I made a small purchase for the ASI*HUMBLE BUNDLE but that might be just a coincidence. I have no idea how DRI got my CC info. Upsetting to say the least. Where's the pitchforks and torches?

    1 Votes
  • Gu
    Guy Petersen Jan 24, 2011

    DRI*ELECTRONIC is the company EA Games Store uses. So Check if you bought a game or started pleying an online game latly.
    I myself got scared when I saw it on my internet bank but later discovered that it was when from A game a bought from EA store online.

    Hope it helps. And if you didn't buy anything from EA then you better have a talk to them.

    0 Votes

games wont load

We pay good money 40.00 a year to be able to access games for intertainment play, you can sit for hours trying to get a game to load. they dont. after 50 email to the company from their site they do not respond in a proper manner. they give you steps to follow on trying to fix the problem which never works. They need to fix their server, their games or what ever it is so the money we spent is not for nothing. this is ridiculous. to pay for a service you cant get. Please contact them and tell them to fix their stupid website and games. its a rip off

  • Do
    Donna Rubert Oct 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to bring up pogo and all i get are try free games I am allready a member I don't want free games please tell me what to do I have changed my user name I would like it to be [email protected] pass word the samewwjd777 can u help

    0 Votes
  • Do
    Donna Rubert Oct 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Just get me back on line to play pogo I am allreadt a member

    0 Votes
  • Do
    Donna Rubert Oct 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Just please get me back on line to play pogo games I am allready a member

    0 Votes
  • Do
    Donna Rubert Oct 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    This is crazy all I want is to play pogo games and for some reason I can't get it on line all I get is try free games .I am a member have paid for the year and would like to play games again

    0 Votes
  • Do
    Donna Rubert Oct 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    How many comments do you want?

    0 Votes

fraud

POGO gaming website is one of the biggest frauds out there. Of course, being owned by EA; I am not surprised. EA has ruined console video gaming with lies, false-advertisement, dishonesty, greed, and they seem to not care. EA is multi-billion; there is no stopping them. I am hoping this will catch people's attention. Sure, the governments of the world can get away with scams like this (tax, work, public education, fiat paper money, illegitimate governments who are all in bed with their master... the unholy roman empire. Oh yes, the vatican owns ALL!!!. ) The dishonest, greedy subhumans working for companies such as EA/Pogo, government; will be dealt with righteously. They know its coming, thats why they act as subhuman as they are. They can not help it. They tremble in fear of their coming judgment. So to that end; I will end my rant on worthless companies; because come they know their end is near. Have fun with your greed.

  • Nr
    nrthrndncr Dec 07, 2009

    Hey, there, Buster! Are you finished or are you gonna take hostages? Take your Medication will you? I've been a Member of POGO since 2004 & have never had any real problems with them. They are quick to resolve matters mostly in your favor or explain other issues.Your diatribe is more than scarey. It's an indicator that the FBI should be watching you like a hawk. I've copied & pasted your post to a letter to the Editor @POGO. They need to know that a whackjob like you, is on the loose & after them. Ditto for the letter to the Vatican.
    Get some help, will you?

    0 Votes

they took my money now won't let me chat

club pogo took my money to join now they won't let me chat during the game. I want a way to contact...

game doesn't connect so you can play

On Thursday22, 2009 I sat from 10:30 to 12:50 trying to play canasta. This is not the first or even the second time I have experienced this problem. It's ashamed you can't even play a game (you love ) you pay to play. A frustrated customer.

  • DianeMac Oct 22, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Im a pogo player since 2001.never encounter the problems you have had.i'm certainly not gonna sit for hours on to play a on-line game.i would just move on to another game or room!!
    what i wonder about:does any one ever actually win those jackpot prizes???

    0 Votes

warning

My dear friend was reported for improper language in a game on Pogo.com. The person that complained popped in, reported the abuse and left. It was pure harrassment.
My friend would never type anything to offend any player. There are witnesses that were there at the time of the "offense". Furthermore, she sent me the warning that was issued by Pogo.com. It was riddled with "*&%#$^@#$% ...what are they saying in their warnings? Are they being more offensive than than some sweet, loyal, long-time member that was chatting about the weather? Pogo.com needs to get their act together. I see players that are abusive, get booted by Pogo.com, then come back with (1) minor change to their screen name. They (Pogo) aren't interested in the real offenders, just in the so-called offenses reported by some hag that's just looking for drama to complete their day.

  • Je
    jehad haddad Oct 15, 2009

    that happend with me 2
    they not worth it

    -1 Votes
  • Dr
    drerasmusdoorjammer Dec 13, 2010

    People use cheats to freeze the board on Texas hold em ...you don't fold or time out but the game says you did...and please do not tell me I am not computer savy...I clean even the jave cache almost every other day ...pogo allows these cheats and people should rise up against these people because enough is enough

    0 Votes

how to get ahold of pogo

I cannot get ahold of these people! No phone number. website is no help at all! Are they after just money? I...

dues already paid

I PAID MY CLUB POGO DUES BY MASTERCARD, ENDING NUMBERS 6297, ON 8/2/09. I HAVE MY CREDIT CARD STATEMENT IN FRONT OF ME. THE CHARGE WAS FOR $39.99 WITH NOTE OF ONLINE GAMES/EA WWW.EA.COM CA. NOW YOU ARE ASKING ME TO PAY AGAIN, SAYING DUES ARE DUE TODAY, SEPT. 14, 2009. PLEASE CORRECT YOUR RECORDS AND LET ME REGAIN PLAYING!! [protected]@AOL.COM

  • Bl
    BluntnessIsMyFirstName Sep 15, 2009

    I am sorry to tell you, but you have to contact Pogo.com customer service to get this straightened out.

    0 Votes
  • Ki
    kingspawn57 Dec 11, 2010

    I have tried to reach customer service to try to buy some games! Every attempt to reach C>S> has sent me to many dead ends. I try to use the BUY sect. to no end. I fill in Product:, Categery:, Subcategory. I am given NO choises, nor do I have any idea what is to go in this space; PLATFORM: so I am someplace that is going NO WHERE. during this same time period, I did not have any problems getting to pogo to renew my menbership, so WHY can not I get to C.S.?

    0 Votes
  • Po
    poidom7329 Sep 30, 2013

    im trying to renew my club pogo membership with my vanilla mastercard n it says cc failure can u help me please ty poidom7329

    0 Votes

no phone number to contact

I want a number so I can cancel my credit card billing from them each month. I have tried to cancel through...

billed for two alike games

On July 26.2009, l purchased the game Artists Colony, while trying to load, l accidentently purchased it twice. The two l have are #[protected] and #[protected]. Since l have only one computer and do not need two games of the same, l would like you to please reemburse Larry Van Horn's credit card with $21.05 as l did not intend to have it charged twice. l do believe l sent you an e-mail explaining this and hope to see his credit card credited with $21.05. Please take care of this immeadiately so l do not have to go any further with this. Thank you.
The game was sent to my e-mail:[protected]@yahoo.com.

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