Pogo.comclub pogo jackpots not paying!

P
This review was posted by
a verified customer
Verified customer

I have been a club pogo member now for 5 years and last week I went into Spooky Slots to play. Well, I hit Jackpot! Then I was taken to another screen, which was completely blank, and the JP is still going. My game also froze. I went to winnings and to no avail not showing. I emailed pogo support about this issue, but their response was yes they have had problems with this game and prizes being issued, but will not do anything about my jp winnings. All they say is they will investigate it. I had the whole room jumping for joy for me when I won. I about fainted when this happened only to be let down, big time!!!! Pogo is fake and a scam! They do not payout like they claim and I think this is false advertising. The jp is still up there. I think they get people to pay them to acknowledge that they have won a jp so that is good advertising for them. It makes me sick!!! I think anyone who has had a jp complaint against them should look into a possible class action lawsuit against them. They have the most stupid tech people working for them who do not know a damn thing! Their fees just keep getting higher and higher every year, and that is not fair to poor people like myself. This is rude and unjust to us. I am looking into a class action for this. Anyone wanna jump on? Email me! Thanks for your service!

Responses

  • Vi
    vinodbv Nov 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I need the dvd soft ware!

    0 Votes
  • Ki
    Kim Richardson Dec 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Here's the address and phone number if anyone wants it:

    209 Redwood Shores Pkwy
    Redwood City, CA 94065
    (650) 628-1500

    0 Votes
  • Bi
    Bill Landreth Mar 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I would like to change my payment period. To another time if possible. Please let me know if i can by e-mail. Thanks.

    0 Votes
  • Ju
    julie hayes Mar 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I would like a phone number for pogo /asap.

    0 Votes
  • Do
    douglas m tashjian Mar 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    ALL I WOULD LIKE TO DO IS RESTORE MY SCREEN NAME OF GISH429 TO MY ACCOUNT INSTEAD OF CRM711PLY. IT WAS A BLUNDER ON MY PART. IF THERE IS A PROBLEM WITH THIS PLEASE CANCEL MY ACCOUNT. THANK YOU VERY MUCH..............DOUGLAS M. TASHJIAN

    0 Votes
  • Ch
    charles ballard Mar 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    yes my club pogo is due the first of may 1 2008 i want to cancel my account as of april 30th 2008 thank you i don't like the price hike...CANCEL MY ACCOUT THE 30TH OF APRIL 2008 THANK YOU [email protected]

    0 Votes
  • Ge
    Georgia Apr 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my cousin won in sweet tooth i think 4k supposely that was about 2or 3 mo ago hasn t recieved money yet... i ve heard others complaints about prize money not being given out karp

    0 Votes
  • Ke
    kera towers Apr 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I accidently created an account with pogo and it won't let me cancle my account i do not have the money to have an account with pogo.com and i would like my account with pogo.com cancled ok so please cancle my pogo account because i don't want an account with pogo.com so deleat my account and cancle my account and deleat anything else i had with pogo.com please deleat my e-mail address and everything else i had in my account that i want deleated and cancled..

    0 Votes
  • De
    Debbie Demoines May 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My comment is my complaint!! My friend purchased Club Pogo as a gift. She used one of my emails for purchase. She thought she could use either email as long as it was purchased for screen name PlayerDebbie177. Guess what they took their money but didn't activate my account. Beware to purchase as Gifts!!

    0 Votes
  • Sh
    sharon tearney Jun 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    When my friend cleaned my cookies from my computer, somehow wiped out my account with pogo. I have paid to play these games and would like to continue. It will not accept my screen name and password.

    0 Votes
  • Lo
    Loretta Bertsch Aug 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    please cancel my 5.00 per month since you wont let me in and say you never heard of me thank you

    Loretta Vertsch

    0 Votes
  • De
    Dee Aug 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    To complain, you have to do it right. Electronic Arts owns POGO. Please complain to them directly and maybe you will get somewhere. Here is their information:

    (If you want to get a company's info: Go to yahoo finance and look up the company's profile assuming they are a public company meaning they are on a stock exchange)

    Electronic Arts Inc.
    209 Redwood Shores Parkway
    Redwood City, CA 94065
    United States - Map
    Phone: 650-628-1500
    Fax: 650-628-1414
    Web Site: http://www.ea.com

    KEY EXECUTIVES
    Pay Exercised
    Mr. John Riccitiello, 48
    Chief Exec. Officer and Exec. Director
    Mr. Frank D. Gibeau, 40
    Pres of EA Games Label
    Mr. Peter Moore, 53
    Pres of EA Sports Division
    Dr. Gerhard Florin, 49
    Exec. VP and Gen. Mang. of International Publishing
    Ms. Linda J. Srere, 52
    Marketing Consultant, Advter. Consultant, Director, Chairman of Compensation Committee and Member of Nominating & Governance Committee

    0 Votes
  • Me
    MelissB Sep 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Wow I hope all the assumed winners of POGO games get together and file a lawsuit against them!!! In most cases the accused will have to prove that you cheated. It, in my opinion, is fraudulent advertising. If department stores are successfully sued for improper advertising without the means to back themselves up then to shall POGO be called out on the stand. Good luck to all the victims of POGO

    0 Votes
  • Sc
    Scott Sep 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Pogo/club pogo is a scam. A class action lawsuit is in the works. You can expect selective EA employees to be charged with violation of the credit card privacy act and fraud. Too many of you complainers just run your mouths instead of trying to do something about it and complaining to EA isnt going to do you any good, you know it, I know it and they know it. So the EA big wig just might be out of a job soon, lol. Finally get to meet these people face to face, can't wait.

    1 Votes
  • Er
    ERNEST J. GOLDING Dec 19, 2008

    I WOULD LIKE TO KEEP PLAYING POGO GAMES. I HAVE PAID$39.99 ON 9/17/08/ FOR SOME REASON I CANNOT OBTAIN ANY POGO GAMES ON MY COMPUTER AT THIS TIME. PLEASE ADVISE,
    ERNEST J. GOLDING (REFERENCE # IS: 5543286m00thh5mj )

    0 Votes
  • Sm
    smartrthanu Jan 01, 2009

    Apparently, those filing complaints here have no concept of what it takes to resolve a problem they may or may not be having with Pogo.com. As one who has had the experience of winning a cash prize from Pogo, I can vouch for the fact that the company does pay off. Yes, it does take several weeks to receive the check, but you are given this information at the time you fill out the proper form to validate your win. (Did someone mention Pogo may have accused them of using a cheat? If that person was asleep or at work while their cheater program hit the jackpot then it seems logical to assume that the proper validation form was not completed in a timely manner. Thus, whatever may have been won was not properly claimed. In addition, Pogo has the ability to review the claimant's java files and can determine if a cheat agent was in use.) As for the original complaint that began this unfortunate hodgepodge of inane comments, that person should learn something about how a computer works and when the blank screen appeared, he or she may have known to press F5 to reload the page. The context of most of these complaints suggests the problems lie more with the intelligence level of the users than with Pogo.com.

    -1 Votes
  • Mr
    mryalbut1o2 Feb 25, 2009

    I did, nt win a jack pot but, Congratulation jumped on the screen I had won a pocket watch, to wait to respond to an E-mail I would be receiving, the game was speedy bingo.So I, m waiting to get my E-mail telling me how to claim my prize.I was ecstatic over the so call win. Let me hear from you

    mryalbut102

    0 Votes
  • An
    anoncmpb1 Mar 19, 2009

    can some one tell me how i get barred from spades please

    0 Votes
  • An
    anoncmpb1 Mar 19, 2009

    waitin 4 comment back please

    0 Votes
  • Fa
    fastjimmy44 May 03, 2009

    why can't i write to no one in a room pogo.com ? fastjimmy44 [email protected]

    0 Votes
  • Bm
    bmariex3 May 13, 2009

    I CANT TYPE IN ANY ROOM IT WONT LET ME..I CAN DO INMOTIONS BUT NO TYPEN WHY I NEED HELP ITS NOT FUN NOW I CAN:T TYPE TO MY FRIENDS AND MY FAMILY ON LINE BMARIEX3

    0 Votes
  • Po
    poolking1845 May 19, 2009

    I need to change my email address you have acw4god my new email add. is [email protected] i do not know if i won any prizes i can not enter for any prizes due to email change can you change this for me email me at new email add. thank you allen weber

    0 Votes
  • Pl
    pladahitz Sep 28, 2009

    i do not pay for anything, period, other than my internet fee!caveot emptor.talk to people who play these games from around the world.they laugh.no one wins.it is a collusion scam within the company...they win, not us...just like real casinos.these places are not built for us to win.get real.only those who own them, do.

    0 Votes
  • We
    Westwood Feb 27, 2010

    I won once too and same thing screen freeze .
    its bs i also know of someone who won in Portland Oregon and they did get paid so ?

    0 Votes
  • Ke
    Kelly K. Anderson Mar 07, 2010

    Playing games and get booted off. A player told me she was an intern and to hold on, then I was booted from the game on more than one occasion. I've been playing Spades on club pogo for almost 3 years now and notice fixed games by club pogo workers.

    0 Votes
  • Ka
    katmom Mar 31, 2010

    For all of those complaints about jackpots then you should all read a few of the players comments on POGO. Alot of people have started tracking the winning names and over half of them are coming up as temporary member. Which according to POGO they are not supposed to be able to win the doubled jackpots. So you sll should check it out. POGO member since 2008

    0 Votes
  • Fr
    Frank A Terrell Jr May 05, 2010

    I agree Pogo is a scam. I have tried to cancel my membership several times. I do not want my credit card charged any moer. I have notified by bank that handles my credit card. I have also notified the BBB. The following is my home adderss: Frank A Terrell Jr, Retired Air Force, 2823 Meadowlark Lane, Tyler, Texas 75701. E-Mail: [email protected] Pass code: 8ball8. If you are legit you will answer by E-mail to me.

    0 Votes
  • Es
    esther grant Jul 06, 2010

    club pogo took out fee again for my account i would like for your to put it back into my account

    0 Votes
  • Na
    Nadieon Wasserman Aug 27, 2010

    I have paid you twice to be on pogo. My password is
    [email protected] and you insist on using toughsidna994
    as my password.
    Would you please straighten this out.
    I want housvass as my password since I started pogo.
    Nadieon Wasserman
    housevass

    0 Votes
  • Bo
    BODIDDLY Feb 27, 2011

    I HOPE POGO DOES GET SUED! POGO IS A CROOKED GAMING COMPANY! THEY RUN CROOKED SOFTWARE! CHEAT PLAYERS! INFACT POGO IS WHERE PLAYERS PAY TO GET RIPPED-OFF!!! I REALLY HOPE THE CLASS ACTION LAWSUIT DOES SOMETHING ABOUT THEIR CROOKED CHEATING PRACTICES! POGO IS A SCAM! AND I HOPE THAT SOMETHING IS DONE!!!

    0 Votes
  • My
    mybenny Apr 11, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I too was notified that I won A $2000.00 jackpot on 2/7/12. I have my claim form and I guess the confirmation number from Club Pogo. It's been over 2 months now & I'm still waiting. Their support staff is a joke. I hope any winners that recevied their prize money can tell us their stories.

    0 Votes
  • Ta
    takenbypogo Jul 18, 2012

    i won the jackpot in sweet tooth 5 days ago, and the same thing happen. Pogo won't even write me back on it. I'm going to every complaint site there is. I know it won't get me any money but at least I can prevent someone from paying for a membership. Why should we paid for anything if it's a fake.

    0 Votes
  • Pa
    paul puro Feb 06, 2014

    i am with pogo since 10 years and now i cannot get in bingo luau.

    my name is lise puro - paul'saccount and it is pauli 841

    [email protected]

    0 Votes
  • Me
    Merisuper Oct 26, 2014

    I play Spades against the computer and not the people players. The game has a JACKPOT to win right now. When I play, I beat the computer programed computer icons playing against me. Most times when I win, I get paid tokens but it has happened at least 20 times in the past three moths that my game freezes right when I win and I can't continue no matter how long I leave the page open hoping it will finally show my win. I have left it for hours and checked every other webpage on my computer. Everything else I check works perfectly, including Pogo home page and including closing the frozen game. It is obvious to me that I am deliberately being stopped when my win of the JACKPOT comes up. Like I said, I win hundreds of games and almost never loose against the computer icons so by now I am certain one of those hundreds of wins would have been a winning Jackpot. This is not a very popularly played game so therE is not an enormous number of players competing. At first I just thought my computer was acting up, but I play every other game site and browse many many other websites. Everything else works perfectly. It is only Pogos Spades game that freezes me out of the win and if I close the page and go back in there is no problem with anything until suddenly after playing for a long time I can't get the winning prize when I win. I am very disgusted with POGO and plan to not renew my membership when this year is up. I would gladly join in a class action suit against them.

    0 Votes

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