Electronic Arts (EA)
Redwood City, California
United States - 94065-1175
On November 8, 2007 - I won a pogo jackpot in the game WordCraft of approximately $3,000. There was a matter of filling out a W-9 form. When I wrote them an e-mail asking where to get the form, I received an e-mail telling me that the jackpot was to be forfeited because after an audit of my account, it was determined that I had either "used an automated device or had manipulated the game in some way".
I called the EA Sports company and argued to no avail. They would not discuss the matter with me, just said over and over that I had violated their terms of service. I have never used an automated device, nor have I manipulated any game. They simply said to get a lawyer and contact their legal department. I even offered to let them take my computer apart and see there is nothing there. They told me they could not discuss the matter in detail with me nor would they provide any proof or documentation. They then hung up on me.
I am also interested in starting a class-action lawsuit.
First off when I signed up. I had received 2 debits for 49.95. from my bank account. When I called they said that this was for my other user name. I was appalled and said when did I give you the authorization for this? They did not know what to say. Just that they were going to put the money back into my account in 3-5 business days. I said I want the money in there NOW! You did not have the problem deducting the money not once but twice. I want to see it by the end of the day. This was done. Then about a month ago my renewal was up. I received notices via e-mail that they attempted to deduct the 49.95 from my bank account and it would not go through. This bank account was canceled. It was funny that I could no longer find a number to call them. I sent an e-mail stating how upset I was. Still to this day a response has not been heard.
I paid for a year's subscription & can't get it activated the code they gave me won't work & when you try to get help from them, well THAT"S A JOKE. I have asked for my money back & I know that isn't going to happen, I am a very UNHAPPY CUSTOMER. This has been going on for 3 mos or so I have some ph.#'s etc. You all can try & maybe have better luck than me.
I can't open checkers it keeps saying
game occupied. for two days.
Can't even open private room to play say leave??
Hey everyone, I too wanted to give you some information in regards to Pogo.com, EA.com, EA Sports... Report...
I have been a club pogo member now for 5 years and last week I went into Spooky Slots to play. Well, I hit...
Hello, I signed for club pogo games on [protected] for the year... I paid the $39.99 and all the game...
This game, NHL2017, is a complete rip off. EASports' website advertises all these large changes in store for this year's version, however they don't mention that the changes are only in console versions of the game. The PC version remains almost the exact same as NHL2017 with (slightly) updated rosters. Being swayed by hype of 'revolutionary' new gaming concepts that make NHL2017 "the most realistic hockey experience ever" (IGN) I purchased the game, took it home, and installed it. I played a few games and found that the graphics, sound, and rosters were exactly the same as last year (rosters as per latest downloadable patch). A friend purchased the same game for PS3 and invited me over to play it with him. Playing the PS3 version I found that the screens, graphics, controls, rosters, dynasty mode, create-a-player, game modes, and even the jerseys worn by the teams (updated for the NHL's new-look jerseys) were different from the PC version I had just purchased that same day. I have spent some of today looking around EA's website for an email to complain to, but to no avail... there is NO contact information unless I am a member of the press. I looked on their downloads page to see if there was any downloadable content to "de-crap-ify" my version, but the latest download for an NHL game was for NHL 2017... I then played a couple more games to see if I was just being sensitive and the same AI flaws (this same tough new AI advertised on the website) as NHL07 were hugely apparent. Don't buy this for PC, under any circumstances...
I brought a years subscription from club pogo and they sent me an registration code confirmation. It say...
I go into spades and it does everything it suppose to do, but it wont go into spades for me to play. It just stays there it say java, but then it just stays there . That's no cool cause i paid $5.99 a month and for this to happen that's not right. pogo can you please resolve my problem. now the e-mail i usually use is [protected]@aol.com. e-mail me there telling how can i go into spades and play cause I've been playing spades on pogo since 2005, and this is the first time this happen. The crazy thing is that i can go onto any game in pogo right now but not spades, why? That is my question.
I received my bank statement, & was charged $39.95 on June 25, 2007 from Pogo, which I never authorized. There was no number to contact them. I tried several times to send them an email to explain this charge, but never received an answer. (POGO/WWW.EA.COM CA).
On June 12, 2007 I won a Jackpot for $3,611.12 and they won't pay. I have never used any automated...
Why is it that pogo.com won't accept complaints? I pay good money to play their games and their game...
I won a jackpot which was doubled since i have been a member for 4-5 years now. Finally after doing all the...
Hey everyone, I wanted to send you some information I found out today. I hope you will pass this to every pogo player you know, so pogo knows we are on to them. Today while playing in Mahjong, I noticed someone had won another jackpot and the winnings were doubled, meaning they were a member. Well my curiosity got the better of me, so I added this person to my friends list, and followed them into the room they were in.
When I got there, the room was in a buzz, Marilyn33C was not talking to anyone, and it showed this person as a watcher but when you sat at the table you could not see Marilyn33C. Hmmm, gets stranger.
Come to find out this person is not a member, but playing under a guest pass. Now how did they get the double jackpot, or did they get a jackpot at all. One of the other members who was mad, started checking out all the past winners from this week.
It's seems that NONE of them are members, but playing under guest passes. So who are these people, do they exist, or is Pogo just playing all of us as fools. I have since emailed pogo to let them know we are onto them. One of the other players in that room is notifying the FBI. This is serious folks, Pogo takes our membership money and I will admit I have more then received my portion of fun from the cost.
But the big picture is that they tell us we have a chance to win this big Jackpot, which many of us could really use, and then we find out it is all a big huge LIE. I am not sure where to go from here, but I wanted to let all my friends in pogo to know what was going on.
So please send this to everyone on your list, who knows maybe we'll start winning!
Have been playing long time. OK . Suddenly, I can access Club Pogo, access games I like and when I start to...
This league called the tazzmaniacs are setting up a league in temporary room 239 and we feel that pogo should address this problem asap and we cant have no fun here because theres way too many of there members here.
We feel pogo should address this problem and please we need your help asap. Pogo should address leagues rooms and start times and designated lanes times for leagues.
The link they put in my e-mail keeps coming up unavailable. Sent several replies but get same message and...
Pogo.com has a ridiculous cancellation policy. They made no effort to contact us by email (I haven’t...
I can no longer afford to pogo $12.00 a month and i want this service discontinued. I'm on a fixed income. I have been unable to find out how to discontinue this service.