Pogo.comimpossible to access their free game

J
This review was posted by
a verified customer
Verified customer
Review updated:

I'm an avid player of "first class solitaire" on pogo.com. Quite often I find it hard or impossible to access this free game. I have also searched to find Pogo's customer service e-mail address for complaints and they have it well hidden, if they have one.

Responses

  • Bu
    Bud Whitten Sep 04, 2006
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    a verified customer
    Verified customer

    The same problem:

    When i go to the games it says always check the yes and always trust for fast access. Where is it? Would be nice if it was on the page with the games. I have to wait about 15 to 20 minutes before playing the games each time i sign on.

    thanks,
    bud whitten

    0 Votes
  • Ba
    Baspj Sep 21, 2006
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    a verified customer
    Verified customer

    So what can I do about my pogo games freezing up my computer?

    0 Votes
  • So
    Soka Feb 11, 2007
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    a verified customer
    Verified customer

    I have been member of Club Pogo for over a year (just paid this years dues) and most of the time it is impossible to get into the games for the past two weeks. What the heck have you done to mess this up? The only reason for having AOL and Club Pogo is to access the games. Unless this is remedied I will no reason to carry either Club Pogo or AOL.

    0 Votes
  • We
    Wendy Finstad Mar 07, 2007
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    a verified customer
    Verified customer

    We are unable to load any games. We would like for some one to tell us what is wrong with the pogo games. Thank you.

    0 Votes
  • Ve
    venessa borden Jun 19, 2007
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    a verified customer
    Verified customer

    We are paying members of pogo and they have very bad customer service. There games have issues big one in my research they have been having problems at least since 2001 as far as i have found. These issues all pertain to freezing games and getting booted. It is a pogo issue not u computers.

    0 Votes
  • Sc
    Scout Jul 02, 2007
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    a verified customer
    Verified customer

    Have been trying to get pogo but it shuts down and restarts the computer and cant get java the aol has a problem.

    0 Votes
  • Fr
    Fred A. Drew Aug 11, 2007
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    a verified customer
    Verified customer

    When i go to the games it always says check the yes and always trust for fast access. Where in the blazes is it??? Would be nice if it was on the page with the games. Most of my favorite games take too long to load, i don't have the time.

    Advise smb!

    0 Votes
  • Jo
    Joyce Andersen Sep 28, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was double billed $39.99 by Online Games Pogo. First on 6/27 and now, 9/10, both charged to my Visa card. I tried to contact them early today but they did not accept my password (which I use to play Pogo games) They said it was successfully sent but I have not received it.
    How can I contact them about this overcharge?

    0 Votes
  • La
    Laureen Post Oct 03, 2007
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    a verified customer
    Verified customer

    I have been a member of Club Pogo for years I do pay monthly. (Always pay on time or early) This week they tell me I no longer belong to the Club I have to rejoin. No way. I did nothing to warrant that. What is going on. I am a disabled window living in a nursing home and Club Pogo is my life line. Please look into this problem. Laureen Post ([email protected]). Also why isn't their a phone numder I can call and speak to a live person?

    0 Votes
  • Ja
    Jacqueline A Kofoed Oct 04, 2007
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    a verified customer
    Verified customer

    I am trying to get my acct straightened out . My credit card has a new Exp date, thank you JK

    0 Votes
  • Ca
    Cathy Burnette Oct 10, 2007
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    a verified customer
    Verified customer

    I was playing POGO with my mother and another player was rude and mean my mother and the other players somebody turned her in and they barred me and she is still on playing. Players in there say a lot more awful things then I did to her and they have not been barred. If they want to keep people from playing they should bar the people that do not people like her.

    0 Votes
  • Ma
    mary Ellis Keith Oct 17, 2007
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    a verified customer
    Verified customer

    I paid $39.99 to play free pogo games uninterupted. I can't even get to pogo games without it asking me to give my screen name and password. What is the deal with the pogo game site?

    0 Votes
  • Ju
    June Martin Oct 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I bought Bookworm when I was using aol and another computer, my former e-mail address was [email protected] I was told that I had 3 renewals without charge. I have tried every way to get back the game--no success. My purchase information: Order No. POG072303 date Oct 2, 2003 My address 432 Manchester Dr.,
    Chattanooga, Tn. 37415 Paid $24.99, Proof of Purchase:
    fbb4dd2f82c62458f7fcb4f370a5718e... Do I think the company does what they tell customers... What do you think?

    0 Votes
  • Ra
    ray pirrung Dec 04, 2007
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    a verified customer
    Verified customer

    i can't sign in even though i paid

    0 Votes
  • Le
    Leon L. Smith Feb 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have a complaint. I won 226,380 Tokens. When I went to play Big Shot Roulette again I only had 10,000 Tokens. What happened to the other 216,380 Tokens? I have been robbed!!! I did not lose that many Tokens because I keep track of my Tokens so I will know how many I have. I want my Tokens back!! Can someone help me? I played hard to get that many Tokens. Please respond ASAP!!! I am very much disappointed at this time!!! I was enjoying the different games until I notice my Tokens were gone!! Pogo please reply ASAP!!

    0 Votes
  • Le
    Leon L. Smith Feb 07, 2008
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    a verified customer
    Verified customer

    Just to say thank-you. I got all of my Tokens back. I am very happy now. Now I will continue to play all of my favorite games. Thanks again.

    0 Votes
  • Yo
    yourangle575 Apr 17, 2008
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    a verified customer
    Verified customer

    Alot of people that i chat with thinks that you should change the candies on sweet tooth. It is getting very boring to see the same ones over and over. It will make the game very exciting if you would change them once a week, to make the people wont to see what new candies is this week.

    0 Votes
  • Th
    Thomas Apr 24, 2008
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    a verified customer
    Verified customer

    hello if anyone can find out how fansites get secrets about new upcoming games and badges, please let me know at: [email protected]

    0 Votes
  • Ma
    Mary E. Perry Jun 19, 2008
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    a verified customer
    Verified customer

    I was playing in a pogp club that had badges. I had over 100, 000 points. I was suddenly taken out of the club only to be put into another pogo club that I am not pleased to play in . I am registered in the other one, and can not get back in it.

    0 Votes
  • Ca
    CARMELA AMOROSO Jul 01, 2008
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    a verified customer
    Verified customer

    I HAVE ASKED NOT TO CHARGEM MY VISA ACCT. AND I GET MY BILL TODAY JULY 1 AND THERE IT IS $43.44 FOR WHAT???????????PLEASE CREDIT MY ACCT. I AM CALLING MY VISA UP TO LET THEM HOLD THIS AMNT. I AM NOT PAYING THIS AMNT. I DONT WANT TO BE A MEMBER I HAVE TOLD YOU THIS MANY TIMES. THANK YOU

    0 Votes
  • Be
    Betty Jul 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Today while playing in Mahjong, I noticed someone had won another jackpot and the winnings were doubled, meaning they were a member. Well my curiosity got the better of me, so I added this person to my friends list, and followed them into the room they were in.

    When I got there, the room was in a buzz, Marilyn33C was not talking to anyone, and it showed this person as a watcher but when you sat at the table you could not see Marilyn33C. Hmmmm, gets stranger.

    <b+*##*e to find out this person is not a member, but playing under a guest pass. Now how did they get the double jackpot, or did they get a jackpot at all. One of the other members who was mad, started checking out all the past winners from this week.

    It's seems that NONE of them are members, but playing under gu!+!=^###. So who are these people, do they exist, or is Pogo j#!=+#laying all of us as fools.

    I have since emailed pogo to let them know we are onto them. One of the other players in that room is notifing the FBI. This is serious folks, Pogo takes our membership money and I will admit I have more then received my portion of fun from the cost.

    But the big picture is that they tell us we have a chance to win this big Jackpot, which many of us could really use, and then we find out it is all a big huge LIE. I am not sure where to go from here, but I wanted to let all my friends in pogo to know what was going on.

    So please send this to everyone on your list, who knows maybe we'll start winning those jackpots.

    0 Votes
  • Ge
    Gerald Ruble Jul 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was billed $ 4.99 to my visa for a CD game Titanic wich I paid to have downloaded in my Soney PC. At the time I had no CD but you directrd download into my PC. I had to replace my crashed PC with a new DELL with Vista windows and was told to pay the 4.99 differance and I would get a Titanic CD. I was charged on 6/26/08 but never got the game disc. Cannot reach Big Fish Co as they are moving to Seattle, WA. I also have a Prime suspect CD that I cannot download into my PC with Vista. Old PC was XP. do I need a different CD.?Please help as my wife is very mad about this and wants her games to play. Thank You- G. Ruble

    0 Votes
  • An
    Ann Jul 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was under a s/n and had 51thousand plus tokens, walked away from my computer for a few mins, and Jokers Wild Poker wouldn't let me play, so I exited and when I came back to Jokers Wild, I had a message that I was not allowed to play. So I then got myself a different sign on, and thought I could go back to my original after a bit. But was unable, when I went back as the original, it took me to the new name, what the heck happened. if nothing else I can stay with the new s/n, but I would like all my tokens transfered. seems only fair. Thank you

    0 Votes
  • Ga
    Gail Ludlow Aug 28, 2008
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    a verified customer
    Verified customer

    I inadvertently deleted pogo games from my list of favorites and now I cannot sign in on any of them. I have had pogo for almost 6 years and joined the club about a year ago. I was also having trouble getting the games to come up, getting error message. Please advise

    0 Votes
  • Ro
    robert samans Sep 09, 2008
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    a verified customer
    Verified customer

    cannot sign in to jungle gin. until now it was automatic.

    0 Votes
  • De
    debra setzer Sep 16, 2008

    I'm already sign as a pogo member. I get knot off line
    alot, now i can't get sign on . Seems pogo is having
    some trouble.I don't think they should take any money from our account when pogo is having trouble w/on live services!

    0 Votes
  • Be
    bernice beja Sep 20, 2008
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    a verified customer
    Verified customer

    I am also a long time member. I have my password but I can't sign into Maj jong garden. I have this problem before but have always been able to work around it and get in somehow but not today.

    0 Votes
  • Li
    lisa Sep 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    your games suck take forever to load and cause computer to shut off and restart. Club pogo ha why would i pay for these problems

    0 Votes
  • De
    dee Sep 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to access first class solitaire, and all I get is the welcome screen with their new aim products, which do not interest me. Where can I complain to aol. I am teally tired of this. I just want to play a few games in the evening, and can't get in. can someone help?

    0 Votes
  • Le
    leonard houser Oct 06, 2008
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    a verified customer
    Verified customer

    i would just like to be able to play pogo games without it shutting down or frezze

    0 Votes
  • Do
    Doris Hochman Oct 16, 2008
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    a verified customer
    Verified customer

    I AM UNABLE TO SIGN IN TO POGO AFTER I PAID FOR IT..HAD DELL COMPUTERS DO A CLEAN UP AND SOMETHING HAPPENED
    THEY HAVE NO CONTACT BUT THEY DO TAKE YOUR MONEY...HELP!

    0 Votes
  • An
    Andrea Dec 09, 2008

    I totally agree with this statement i see this happen all the time and that makes me upset. I heard of the person you are talking about from another pogo player. It just seems funny because if this person really did win a jackpot you know it would be all over the news. I think they do this just for the fact they want you to keep thinking you can win the jackpot or the other prizes they offer. It's sick and pogo needs to stop. BTW does anyone notice that no one can ever get a hold of anyone from pogo?

    0 Votes
  • Th
    thegypsy14955 Feb 14, 2009

    have pogo also can't sign in sometimes get booted off have password thats good whats up with pogo anyways

    0 Votes
  • Wa
    Walwildoran Feb 17, 2009

    I've been having problems with pogo games for weeks. Thought it might be my pc so bought new security but now I can't even get signed in. Very frustrating!

    0 Votes
  • Ja
    JAYSONUIE Feb 25, 2009

    I USED TO ENJOY POAYING GAMES ON A O L, BUT IT SEEMS TO BE INPOSSIBLE TO SIGN ON. THERE IS TOO MUCH TECHNICAL CRAP. I AM NO ONGER INTERESTED IN WAISTING MY TIME IN TRYING TO SIGN ON. ANY SYGESTIONS??

    0 Votes
  • Ja
    JAYSONUIE Feb 25, 2009

    we have lost interest in trying to play games on A O L. iT HAS BECOME IMPOSSIBLE TO SIGN IN. IT IS JUST NOT WORT H THE TIME TRYING TO GET THE RIGHT METHOD TO SIGN IN.

    [email protected]

    0 Votes
  • Pa
    PAULINE CARROLL Jul 25, 2009

    I have AOL 9.1 and i have been a member for years --i cannot sign in to pogo or get any of the games i am use to playing ------Please HELP DOKIAPAULIE @AOL.COM

    0 Votes
  • No
    noneya45 Aug 07, 2009

    I had a pogo membership for 1 yr, but the only thing i got out of it was a screen saver as a jackspot spin. And since I am NOT a paid member any more, all the badges I won, well...

    0 Votes
  • Pa
    papi641 Aug 20, 2009

    Hi been having problems w Aol.games/Pogo member for years this is nice but who helps ? ican talk (which I have and read others problems but... who helps u figure out the stupidity of it all? Am a member of all & won't let me in because there is already someone w? my name yeah!!! ME ...LOL have created new acct & all but stiil run into the same old same old there is no brain behind pogo So Have a great day & maybe someone besides my 11 year old can give me an assist !!!
    papi641
    [email protected]

    0 Votes
  • Bo
    bobanddotsplace Sep 22, 2009

    when i'm in a room playing it won't let me send any chats i can just send emotions help

    0 Votes

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