SUBMIT A COMPLAINT

[Resolved] PlayerAuctionsplayerauctions is not responding to my help ticket...

5
R Jul 02, 2019

I have sent NUMEROUS tickets and have zero replies. I simply want to reset my password on my email and it has been over two weeks with zero replies. A temp email password is NEVER sent to my charter email and I have sent numerous Help Tickets with ZERO answers from Player Auctions.

I have sent in the following tickets with NO HELP.

260464
260772
258078
257319
261860

  • PlayerAuctions's response · Jul 03, 2019

    Hello Ryan,

    I'm sorry that you received no replies. We have now consolidated the tickets and I've escalated it to a staff with priority. We'll check on it to see how we can sort out your two accounts.

    Best regards,
    Richard

  • Resolution Statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

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