PlayerAuctions
reviews and complaints

Hello, I had clear reputation on playerauctions, today I received email that my account has been suspended, I always been following the rules, never traded outside playerauctions, I had no disputes or anything,
My username is BaconSales

Please let me know at least reason why my account got suspended, because support doest not explain me anything.

Hi Team

For the Order#7303327 As per the dispute raised, I am supposed to get refund of $37.43 into my credit card account. Instead of posting the credit into my account, they have again charged my credit card for $37.43 and posted a debit charges on to my credit card (ending with 0008)

I have already raised a case for the same. Still not reply from them.

Hello,

While checking my online banking, I found that I was charged £322.43 as "PLAYERAUCTIONS" as a merchant on Saturday 06/03/2021 at 11:47 AM (England Time).

I never made this transaction and also that this is the first time I am hearing about Playerauctions or website. I would like to emphasize that I do not have any affiliation with you, I do not have an account on your website, and I have never done any transactions or business with you.

As proof I have attached a screenshot copy of the receipt.

I have contacted my bank and they have cancelled the card that was used for this fraudulent transaction. They cannot cancel the payment as the transaction is already processed and asked me to contact you directly. Please can you look into this and cancel the charges?

I would like a full refund of the charges made. This is causing me and my family a lot of stress due to the fact that it's a large sum of money that has been taken from my account.

I will be sending an email to you at, [protected]@playerauctions.zendesk.com, with this above information. Please get back to me soon.

Hi,

It was brought into my notice that I got charged for USD 376.31 as "PLAYERAUCTIONS" as a merchant today at 1:02 AM (Malaysia Time).
I have never made this transaction and also that this is the first time I am hearing about you guys. Also to accentuate the fact I don't even have an account or any past relationship with your company.

As proof I have attached a screengrab of the receipt of copy.

I will be lodging a legal complaint on this due to the illegal nature of transaction.

Someone that had an account on your gaming site "PLAYERS AUCTION " is using my visa card on the site. I do not have an account on this site. Maybe you can match my card number to the account that made the transactions. I would like to have a refund since i didn't made this purchase. The current situation that im in is very stressful. Is there a contact number that i can contact this player auction directly?

I tried to order item and system keep auto cancel my payment. I have used same method for older order and worked fine. Tried to contact customer support but no reply from them. Dont know if it help but this happened after they asked me to verify payment with picture and card used. After verification that payment went well but every payment after that auto cancelled. Something is wrong here and i dont know why. Trying to look for an answer and all i get is auto reply bot.

It 's been 12 days already for my Request Tickets 614792, 621607.
I am not receiving the Mobile Phone Verification Pin required to verify my phone number and do a withdrawal of my balance. I stumbled upon an article that says PlayerAuctions are using AWS for their sms notifications. So I went ahead and opened a free account on AWS to test their Simple Notification Service for SMS sending. But I couldn't get it to send my phone number a message. It always failed. I even tried getting a US Phone Number through TextPlus Android App for testing and it still didn't went through from AWS Console. Please help make my current issue and future withdrawals smoother.

I purchased an account, account was as advertised and all was well.

I Purchased with insurance just to be sure. Insurance claims that in the incidence of a ban or account reclaim if account is irrecoverable, player auctions will refund the full amount.

Months later the account was reclaimed, my email had not been breached, i had 2FA on the account which had also magically been bypassed. The recovery email and 2FA were changed when i tried to recover the account. I tried to recover the account through the information provided when i purchased the account but it was all made up info.

I logged onto one of my other accounts which had my account added and saw the in game name had been changed.

To top it off, the seller has exit scammed, deactivated his player auctions account and left with the money and the account. Despite all this, player auctions claims my dispute is not correct.

The payment verification has been going on for hours and when I try to cancel things they say I have to pay again? This makes no sense, and I've spoken with my bank and I've already been charged. $500 is a lot of money, maybe to corporate big cats not much, but for normal working folk, we have to save up for that. So if this is a scam I would like to at least be told upfront so I can file a dispute with my financial provider. Can you guys please fix this, either give me what I paid for, or refund my money without charging me again please, and thank you.

I purchased something today through your site which you required a lot of PERSONAL information to be given to verify the payment(My ID, a picture of my card, etc... ) I gave the information, and an hour later, still nothing. You guys haven't even given me an update and now I'm worried my information has been stolen. Whole thing seems like a big scam and I need this resolved SOON before I start getting to correct people involved.

i tried to purchase 15k cr from cheaprsgolds on Player Auctions He Told me To add Him and i did on epic games but then he said "sorry, my supplier net broken now, i will message u when he fixed that" I Still have yet to recieve any messages from this man or my end of the deal much less arefund. my order number is #6965493

I have been using this like I always do, and suddenly now my payment is declined every time.
Cannot buy anything.

I'm writing in concern to my notification of attempted charges to 2 of my debit cards which luckily didn't all process but I have no idea how you (player auctions) came to have access not to mention permission or authorization to even attempt to charge my card. I have no account with you nor have I ever even heard of you before this... WTF?!? I need answers & sooner than later

I bought a league of legends account and then I was requested to submit a photo of myself, my id and my Debit card. I immediately refused and cancelled the order as I was not aware of this until AFTER buying. I've also used the site before and never have had to deal with this.

To make the experience worse. They are now asking me to provide the same sensitive information just to get a refund to my card.

Withholding a refund for something I've never received off their site is a direct violation in legal rights what I will be escalating this if unsolved

Hello!

Been on playerauctions for a while, and I have always had very smooth transactions with customers so I didn't think anything of it when I received an order tonight. Because I like to keep my customers happy I always make sure to get them their order as soon as they place it. So I already completed the delivery, went back to the order to do as I usually do and click confirm delivery and to my surprise that option wasn't there. Instead it said that the payment was being verified and not to deliver until it had been verified. What do I do? Did I get scammed?

I have spent over an hour trying to get my account verified. I have purchased from them before. I have also sent several pictures, over and over, and I believe the person trying to "help" me, Mikka, is purposefully choosing not to. I can provide a full-length conversation upon request. First, Donna, was "helping" me. I provided an ID, credit card, screenshot of my bank statement, and a picture of me with my ID. She said, put it under my chin and I did so. Make sure the ID is readable, ok, that means focusing on the card as the text will not be legible otherwise, but my face is still visible. You can clearly see it is me and that I am the person in the photo. Then Mikka replies, take it again, and again, and again. It's like they DON'T want my business.

11/04/2020, I paid $92.00 for an ESO account, it got stuck in payment verifying. It said to cancel the purchase and do it again, so i did, Ive been charged $180.00 and they said it would be refunded because it still didnt go through, I even tried the paying with crypto currency and the same thing happened with a "temporary glitch". I was refunded for 1 of the 3 times it has messed up on their end, I would recommend not using this site just to avoid this terrible service and waste of time ive been going through just trying to get the account.

In october, I sell some game accounts and I wanted to withdraw the balance, but it seems that my disbursement account is connected to paypal when I first registered. But now, because of paypal isn't available, I want to change into either skrill or payoneer. The main problem is that the phone verification pin is not working, I cant receive the code, I already try contacting the support, and confirmed that the phone number is right.
Until now, the support only ask me the payoneer account and I already give them what they asked, but its been 4 days they ignored me. I also try creating other support help, at first they replied fast and asked the same question, which is my payoneer account, but still, no reply after I give them what they asked, cmon.. I've been waiting almost 1 month since 21 october?

Player auctions customer service GAR
Has not responded to my email for more than 24hours

Id #539902

Order Info
Offer:2420 Total / 271M xp / classic cape / 99herb 95pray max melee
Market:RuneScape - Main Server - Accounts
Seller:Remyga Feedback score between 51 and 150.Feedback score between 51 and 150.Feedback score between 51 and 150.
Price:$139.99
Payment Gateway Processing Fee:$6.94
Paid Price:$146.93

Remyga who sold me the account changed the customer.

he also complain that he got banned.

Please resolve this or i would like my money back

I had big plans to join my friends over the Labor Day weekend in the game Archeage Unchained. I immediately came to Player Auctions and attempted a purchase a game account via the new "paypal key" virtual debit card, it was declined due to the sites system. It took a day for the authorization to come off and to regain access to my funds.

Meanwhile, I saw that the site took apple pay, great cause I use apple pay daily! So I got on my phone, found an account that would allow me to play with my friends and attempted to order. The card attached to my apple pay was charged but once again Player Auctions site cancelled the transaction. Luckily the funds came right back.

So striking out two times, with legitimate payments, I started growing frustrated. I saw that another payment method was google wallet, awesome I have my paypal attached to google wallet so it would be very easy to use. Well, same thing, I was charged but Player Auctions closed transaction stating that I should use coin base for purchase.

My wife saw how frustrated I was and she went onto the site from her phone and set up an account and attempted to make the purchase. She was instantly suspended. Yikes.

I tried to find an account at a half dozen other "competitors" and had zero luck finding anything useable.

I am not a young person, I have little understanding about cryptocurrencies and how all that works. Well I got a quick crash course that's for sure. I signed up to coin base as suggested. I jumped through a lot of hoops, multiple ID checks, webcams selfies, etc. Once that was done, I had to watch a youtube video on how to use coin base.

So now I feel close to the finish line, the person I am buying from is ready to go as soon as payment clears, etc. I select account, I head to checkout, select coin base and I get a pop up that I need to send an amount to a certain address. I then go back to coin base and I do just that, use the "copy to clipboard" function so I don't screw anything up both amount and wallet address for PlayerAuctions.

Well something must have changed in the market between tasks as now I get a "underpayment" notice (see attached images) even thought I "copied to clipboard" the exact amount. Apparently it was short a few dollars. So I made a ticket, providing the information attached and asking for a refund so I could attempt again.

Hours later, Peter responds to me saying they can provide a refund or if I prefer a coupon code for the value of the transaction. I chose the coupon code because I felt it would be the fastest resolution and I still had hopes I could join my friends for labor day. Peter informed me that he has "escalated" the matter to the right team to issue the coupon.

Well, here we are on Monday (2 days later). I have asked for updates / etas on when this "coupon" would show up at least a half dozen times. I get zero responses, no acknowledgements. I haven no other option than to sit here waiting for an e-mail or a ticket response. It's frustrating.

All I wanted to do was play a game with my friends. The gatekeepers to that happening have made it nearly impossible. It's 8 AM Monday, the last day of labor day weekend. I am hoping this complain will spark some "action" so I may at least get to play today.

Player Auction Username: ccm1977