Okay, so this is maybe my fourth or fifth time buying from PlayerAuctions. I thought maybe this time would be different, but no. I'm honestly fed up with these guys and will never give them another chance. Here's the timeline:
-4/25/18, 6:00 AM: I create an order.
-4/25/18, 6:26 AM: I see that, once again, the order is stuck on "verifying payment" and must be manually dealt with by support... like every other order I've had to do. I create a ticket.
-4/25/18, approx. 11:00 AM: I have gotten no response at all. I relay this in the help center, and cancel the first order, being fed up. I tell them that the order has been cancelled.
-4/25/18, approx. 11:10 AM: Support finally replies, saying "sorry, can't help you as you've canceled your order already" and then copying and pasting an article on verification, as if this was somehow my fault due to ignorance. It isn't.
-4/25/18, approx. 11:13 AM, I make a new order, tell them this in the same ticket, and wait.
-4/25/18, 9:00 PM: I have gotten no response still. My order is still on "Verifying Payment" and I have two emails in my inbox from PayPal saying it needs to be processed by PlayerAuctions. I make a new ticket regarding my already open one and how utterly outrageous and unacceptable this is.
-4/25/18, 9:45 PM: I start typing this. At 9:48 PM I get a response to my original ticket finally, over ten full hours after the last one I got. I've been trying to buy for a total of 15 or 16 hours now.
I have decided I will never use this service again. I strongly advise that nobody else does, either.
I bought a game account on PlayerAuctions. I authorized the payment through PayPal. After that PlayerAuctions wanted to verify the payment. Now the disaster struck. I have been busy for one afternoon to sent them everything to verify to them that I am the buyer. I sent them everything: Selfie with ID, printscreen of PayPal account, document from chamber of commerce. It all was never enough. I contacted the seller and we decided to handle the transaction directly through PayPal. Our trust in the bureaucratic nightmare windmill PlayerAuctions was gone. I never met so much bureaucracy and unwillingness to help or explain. And remember, it was only about a game. Big shame on PlayerAuctions. What a waste of time it was and very frustrating.
I advertised a Black Desert account on their website and signed up for the automatic delivery. Someone...
So I'll nice again your customer service has been absolutely useless for two days now I have been waiting for an explanation to why my account has had its offers disabled I am a verified seller and I have submitted emails to your compliance your reports and your trust email accounts and used your help centre forum to ask why this has happened to my account and I have only had an answer from your compliance telling me to message on the other emails or help centre so completely useless.
How can you have such a poor customer service! You really need to sort it out it's beyond a joke.
So I have bought steam account from playerauctions which I have payed for $28.26 on [protected]) just two days later after I have confirmed the order at their website the account got reclaimed pass email was changed, I contacted the seller, he said im the only one who can change info, otherwise I should give him prove which there no way I can do that since I didn't receive any email from steam that account has been changed,
The seller (csgostore) had this at the bottom of the page for the account I have brought
We provide a lifetime warranty and direct support for all our accounts.
Fast replacement.) which I know its all [censor] and just a scam,
Playerauction wont refund me they say I should give them prove? How the hell im supposed to do that since I didn't get freakin mail from steam, f#% scammers, the owner of the account could contacted steam support to get the account back and there no way in hell they will sent message to the guy they think he stole the account,
I recently bought an account and after 2 or 3 days i got an email that someone changed the account email and now i no longer have access to that account.
"Blizzard Entertainment® recently received a request to change the email address used to log in to the Blizzard Account with the username [my email here] The email address M***@GMAIL.COM has been specified as the new username for this Blizzard Account. An email has been sent to this new address containing a verification link to complete the change."
I would at least like my money back or the account
I have sold an account suing player auctions forum i was meant to receive disbursement after 2 days its been 5 days now and i still haven'treceived my money i have sent about 100 emails and 10 help centre chats as they keep redirecting me around there site its disgusting customer service and to be honest i feel like they have just scammed me and are just telling me a load of stories.
I have asked for supervisor they just ignore my questions.
I have sold my account on their site and they have kept my money.
I sold my league of legends account on playerauctions a week ago. Everything was ok until I got an email from them saying they sent a payment of 16.29 to my old paypal account. Old meaning I dnt know or have any clue what the password is. Soon after that I got an email from them saying the payment was canceled? I thought that meant the buyer got a refund but no I contacted him and he said his money is still gone from his bank account. I asked playerauctions to send the money to my other paypal but got no response.. I have basically gave my account away for [censor] free at this point. I havent received payment and I have no clue where the money is but I will have to take legal actions for theft it seems.
I bought platinum for the game warframe and I did receive the purchase. After a few days, I logged in to see that my account went negative balance because the seller chargebacked on their end and everyone who traded with them got their platinum removed and I lost $30 because of it. I also tried to contact their support and they banned me because I just said I was going to chargeback because I was scammed of $30. Do not use this company if you are going to buy platinum.
Please, fix my problem.
My account was disabled due to suspicious activity, but I have nothing to do with this. Moreover, two days before this happened I had a hard time with signing up for it. So even if there's any activity it wasn't caused by me.
I wrote so many emails to your support using my friend's account, but none of them were answered. I have been waiting for your answer for 2 weeks. Does your customer support really exist? Or you're good at blocking profiles only?
I had to deal with errors on their website that cost me 143 dollars. First of all, going ahead, my money was never refunded. After I purchased I was immediately charged.in several hours I got an email from them stating that the website was down and all of the orders were canceled. Ok, it happens. Very bad, but it happens.
I really thought I was dealing with responsible and reliable people, but in fact, they refused to refund saying that they will fix everything soon and all of the orders will be sent to receivers soon.
However, it's been a month. I live in santa-barbara (If you don't know, it's not that far away from la, where they're based), the delivery surely couldn't take so long. No order, no refund. Who knows what to do.
I was scammed by one of their sellers that was later discovered to be using stolen credit cards to provide...
I literally made an account hours ago just to make a purchase and I was suspended I really hope theydont take...
My bank account and skrill confirm that they take the money also in the payments section of playerauctions.com says their moneybrookers acccount recieved money from me but my order didnt complete and ı am waiting 24 hours for one answer what happening? There is complains about this situation on the internet. Maybe they stole my money but ı will not let them go easy. My username is : sech order id : 2987127
I have large transactions from play auctions on my bank statement - $181.15 and $64.46 on 19 june, 2017. Please call me on [protected] for details as I would like a refund.
I believe my bank account has been hacked through - I only had my card access to pay for netflix and there are a number of transactions that I have not authorised.
I hope that someone can contact me soon to discuss this problem. I cannot believe that such large transactions can be made in one single purchase, and as I am a 46 year old school teacher that does not play online games, this is not acceptable and I hope for resolution.
Thanks donna morvant
I recently purchased an order, and the person who was suppose to deliver gave me three steps to follow. 1) he...
This "company" has the absolute most atrocious customer service I have ever had the displeasure of needing the services of. I'd complain directly about it, but I cannot get a response from any avenue of contact i've tried. The only way to change your account information on their website is directly through customer service, for example trying to switch from a closed paypal account to a new one, and no one will respond. Meanwhile disbursements are being canceled because there is no account there to accept them.
I am extremely frustrated and displeased by this garbage service.