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Planned Parenthood Federation Of America [PPFA]

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+1 800 230 7526 (Customer Service)
+1 212 261 4423 (Head Office)
26 Bleecker Street
New York, New York
United States - 10012

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Complaints & Reviews

Dec 17, 2019

Planned Parenthood Federation Of America [PPFA] — misleading information on cost of services

I was in need of affordable birth control. I was previously going to Naples Health Department to receive my...

Nov 02, 2019

Planned Parenthood Federation Of America [PPFA] — closing before posted business hours

I don't care that I showed up 4 mins before 4pm. They said they were open until 4pm. I needed emergency...

Oct 25, 2019

Planned Parenthood Federation Of America [PPFA] — unlawful treatment from staff

I've been going to planned Parenthood for over a year now getting the Depo Vera shot every 3 month...

Oct 23, 2019

Planned Parenthood Federation Of America [PPFA] — refusal of exam

Yesterday, I had an appointment in merrillville in on oct. 22, 2019 at 1:50 p.M. I had made a previou...

Aug 22, 2019

Planned Parenthood Federation Of America [PPFA] — staff

My fiancé and I were coming in to pick up my script, I was told by a person in office on Wednesday and from...

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Aug 16, 2019

Planned Parenthood Federation Of America [PPFA] — service

I set up an early appointment for my birth control refill for a reason. I show up on time and make enough...

Aug 12, 2019

Planned Parenthood Federation Of America [PPFA] — herpes diagnosis

I was diagnosed with herpes 2 in October. I was hysterical crying and clearly traumatized. I got no support...

Planned Parenthood Federation Of America [PPFA]services at pp

This place will treat people who have 10 kids and no income, but deny hard working people who can't afford a $300 visit based off a low income job.

I came in per my doctor because of a risk of infection, I told them I could put a down payment down but that my doctor said coming in was urgent. I couldn't afford the $300 for a visit so they denied me after waiting almost 2 hours. I left in tears.

How are you going to give free services to people who don't do [censored], but deny people who work their ass off? I offered to pay what I could and they said there was nothing they could do for me. This is a issue

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    Aug 06, 2019

    Planned Parenthood Federation Of America [PPFA] — planned parenthood bill

    My 16 year old daughter (Scotia Holdsworth) went into the local Planned Parenthood (Springfield Missouri...

    Jul 09, 2019

    Planned Parenthood Federation Of America [PPFA] — report to cps

    My daughter went to receive the implant for birth control . During the initial appointment she was asked why...

    Planned Parenthood Federation Of America [PPFA]appointment

    I called in an made my appointment for an annual check up and dur to experiencing some symptons on 6/18/19 at 3:46 p.m. (providing my insurance information) for Friday, June 28, 2019 at 8:00 a.m. at the Loop location in Chicago. I arrived at my appointment at 7:57 a.m. the staff said they couldn't find me in the system and refused to see me. I let them know I wanted to speak with a manager and that I took time off work to be there. The manager, Monique, arrives late at 8:11 a.m. and said she would look into it. Then she refused to provide me services. At first she said she had an 8:00 am opening and then insulted me by saing I don't know if you have insurance or if you are even still covered (while holding my id and insurance card in her hand and looking at me up and down). I found that very rude and told her I do know I have insurance and am fully covered plus have a co-pay. I told her I specifically chose Planned Parenthood because I support the causes and services they provide. Then she called me rude and said thank you for your support, but I have the right to refuse you service. She then tossed my id and insurance card at me (on the counter) and said you need to leave or I will call security and all the cameras are watching along with witnesses. I asked for a pen and notepad to write down her name and her staff's names. She wrote doen Monique and refused to provide a last inital. I let her know I would be both making a complaint and filing a personal lawsuit against her with my husband. I am so appaled at the service I cannot return to a planned parenthood or make any donations. Imagine how a scared, pregant 17 year old young woman of color would feel if she had been treated in the manner that I was treated! I do not beleive she should be working and representing Planned Parenthood especially not as a manager.

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      Planned Parenthood Federation Of America [PPFA]denial my medication

      I was raped 10 years ago and Contracting HPV 1 I was given a medication with 5 refills using three of those details last one I got was in late February beginning March I'm in need of my medication today and have been denied my medication because the written prescription is expired even though I already have those two refills make complaint is on the company Planned Parenthood for I was told that it's against their protocol to release the medication at least the two refills I have left and they want me to walk in when I'm out of my area at the moment into a new Clinic that I have no knowledge of was only giving a half an hour of time span to get there and if not I would just have to wait till tomorrow anybody who has HPV 1 can relate Honda importance of this medication and how that is so unfair to the patient

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        May 28, 2019

        Planned Parenthood Federation Of America [PPFA] — service in getting positive results

        Today may 28th 2019 around 9am I reached out to pph regarding online results that I didn't know the...

        Planned Parenthood Federation Of America [PPFA]wait time

        I arrived at my scheduled appointment on time 12:20. So far I've been sitting here one hour and still have not been called back, and yet people who came in after me were seen before me. Now whether or not their appointment was earlier than mine and they just walked in late-I don't know. But I do know that it's wrong. It's not easy for me to take time out of my day and when I make a scheduled appointment I only expect to wait 15 mins at the most. Apparently they are short staffed today and only have one nurse practitioner today -Why?
        There should be some kind of notice they give you where they say "Hey, we're running behind can you come in an hour?" I could have done my errands, shopping, lunch, or get my nails done. Instead I'm sitting here now cold hungry frustrated and having no expectation of when I'll be called back. Very disappointed and dissatisfied with the customer service I received from the front desk. Clearly a new girl or at least not confident in her abilities to speak with customers. 0 stars from me.

        wait time

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          • Updated by Jessica 2330 · May 21, 2019

            Update. It’s now been an hour and 30 mins and still have not been taken back at this point I’m getting emotional. Holding back my tears because I’m already stressed coming in for testing and wanting to get it over with. They really aren’t being understanding at the desk. They just keep telling me to wait and someone will call me back soon. Im so disgusted with today.

          Apr 16, 2019

          Planned Parenthood Federation Of America [PPFA] — std testing

          I was never given a price estimate for STD testing until after it was done and I was charged 1/3 of the...

          Apr 09, 2019

          Planned Parenthood Federation Of America [PPFA] — the wait

          I'm sitting here over 2 hours and have not been seen. This place is dirty and also rude. I will never come...

          Apr 09, 2019

          Planned Parenthood Federation Of America [PPFA] — receptionist shamed me and vocalized my medical condition loudly so all in waiting room could hear.

          THIS IS ENTIRELY UNACCEPTABLE. PILAR, the receptionist at planned parenthood in Santa Cruz, Ca was extremely...

          Jan 22, 2019

          Planned Parenthood Federation Of America [PPFA] — customer service/appointment

          I had an appointment at 10:00AM and came in 15 minutes late. I understand I'm running late but the customer...

          Jan 04, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Planned Parenthood Federation Of America [PPFA] — everything

          I go in 12/15 knowing something is wrong. Get an exam they say I have trich. I tell the assistant I wanted my...

          Oct 18, 2018

          Planned Parenthood Federation Of America [PPFA] — denied birth control refill

          I am/was a pt at the East Genesee office in Syracuse since Sept. 2017. I have been getting my birth control...

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