UCLA Health
reviews and complaints

Mainly I would like to know where my medication is I’ve been being stalked by blacks for many years and asked the dr not to involve blacks in any aspect of my health care. I was then dismissed from this clinic after I had already had an appointment and been given a prescription for 3 months of my meds which I was then given the run around but finally got a 1 months supply from UCLA pharmacy at at 200 medical plaza I asked why I only had a months supply and they told me I had to pick them up 1 month no the pharmacy says they don’t have the prescription and UCLA has barred me access to my own chart so where are my meds then when I went to clinic to find out where my prescription went I was asked to leave and told I was barred from the clinic

Azadeh Ghafari, who claims to work for UCLA Health, has been targeting me across social media due to my race, gender, sexuality, and disability. She created multiple accounts to intimidate me, diagnosed me as "certifiably schizophrenic" to her platform of 150k followers (if true, this would be a breach of ethics), and even went so far as to post photos of my family's home and threaten them with violence because I defended myself. Azadeh harbours wh*te supremac*st beliefs despite portraying herself as someone who cares about marginalised groups. I would not recommend her services to any member of any marginalised community, especially if you are Black, Indigenous, disabled, mentally ill, traumatised, or neurodivergent. She uses her status as a social worker or "psychotherapist" to push a political agenda.

Poor response by the UCLA Patient Experience office to a complaint about the quality of medical care I received at the UCLA clinic in Simi Valley First St. by 2 of these doctors Dr. Roya Mojarrad and Dr. Gabriela Rodriguez.

I am very disappointed about the poor response and the lack of response from the UCLA Patient Experience office regarding my experiences with Dr. Roya Mojarrad and Dr. Gabriela Rodriguez. In fact, I am so disappointed that I do not plan to return there and I recommend patients see other doctors, I moved from UCLA to Simi Valley and I am very happy with all my doctors at  the UCLA Porter Ranch clinic.  It’s worth it to drive 15-20  minutes to Porter Ranch and see doctors that  really care about their patients and can receive the care they deserve. I don’t see this in the doctors at the UCLA clinic in Simi Valley on First St. So, RUN AWAY and go to Porter Ranch instead !

I am a retired LCSW from UCLA, worked at the Venice Family Clinic and prior to that I worked at other reputable medical institutions. I have worked for about 37 years of my life in the medical system in different capacities and my brother is an associate Professor  of Pediatrics Gastroenterology. I have the experience and the knowledge to be able to differentiate between a good doctor and one that is not.  My experiences  and perspective come not only as a professional but as a patient as well. 

One big insult by the Patient Experience office was to put in the letter they sent me, which clearly seems like those letters all you need to do is add the patient’s name and address. George Valencia, the patient advocate wrote: they “Understand that dealing with health issues is already a stressful experience.”

My health issues have nothing to do with the  behavior of these 2 doctors.  His statement  clearly dismisses what my knowledge of what a good doctor is and how he or she is supposed to behave. In addition,  my experience with all my other doctors is and has always been impeccable.  Furthermore, I have left 8 messages and sent an email to speak with someone from that department and no one calls back. I left 2 messages to the Patient Advocate, George Valencia and never heard back from him. I left 3 messages to speak with a supervisor and no one called back. I left another message for the person in charge of communications but no one called back. The last message was left for Phillip Loos, Director of the Patient Experience office and never heard back either.  I called the information number at UCLA with the intention to speak with an administrator above Mr. Loos and she indicated I needed to speak with the Head Nurse at UCLA. However I waited more than 24 hours and never heard from her either. Still waiting for a response and if I am not mistaken it is already about 3 weeks I have been attempting to get a response. I was also told that I could send an email, I did but no one responded. As of today I have sent 2 email messages. I am not surprised that the reviews give the Patients Experience office a “1” rate, If I could and I am confident that those people that wrote the reviews could give them a “0”, I would.

This is what they put in their website:

“We listen. We care.

Respectful care means listening to you. At UCLA Health, we partner with you to achieve your health goals. Our doctors, nurses and other health care staff are committed to providing exceptional care with kindness and respect.”

“At UCLA Health, you should always feel:

Comfortable and safe

Listened to and heard

Valued and respected

If you ever experience anything less from UCLA Health, we want to hear from you.”

Patient Advocates

“It is our goal at UCLA Health to create a welcoming, healing, caring, safe and professional environment for our patients, their families, visitors and each other. Patient Advocates are available to our patients, families and visitors. Please contact us to let us know how we can help you.”

In reality this is pure nonsense and a lie. They don’t do these. None of these responses apply to my concern. Feel free to look up other reviews. What I found rated them as “1” out of “5.” They should be ashamed to even put this in their website as their mission when they don’t work by those standards. All they did was protect these doctors and not really address my experience. I explain in my review what is wrong with all this from the perspective of a patient and a Social Worker that retired from UCLA regarding the 2 doctors of whom I expressed my concern and disappointment

According to the Patient experience office in my case:

It is alright for doctors to be rude  and disrespectful

It is alright for doctors to not  listen and be dismissive

It is alright to rush you out and have poor bedside manners, and seem uncaring and cold.

It is alright to dismiss the patient's concern and state that their review “determined the care provided was clinically appropriate when it was not.”

It is alright for a doctor to provide unethical and illegal documentation of my visits 

It is alright for a doctor to literally not spend even 10 minutes during the visit including for an annual exam and claim they discussed a whole range of issues when they didn’t.

It is alright  to criticize a treatment for a chronic condition that had been treated as needed by my prior amazing PCP. 

Specifically related to Dr. Roya Mojarrad:

Unethical and illegal documentation of my visits 

Poor bedside manners are appalling and she is rude.  

Literally doesn’t spend even 10 minutes during the visit including for an annual exam

Always seems stressed out, cold and in a rush. 

Criticized a treatment for a chronic condition that had been treated as needed by my prior amazing PCP. 

Dr. Mojarrad consistently puts in her documentation that she had discussed medical issues that were never addressed and this results in a pumped visit. These are discrepancies in my medical chart documentation, When I spoke with the clinic manager, Ms. Rosario Ramirez, she told me Dr. Mojarrad said that this documentation needed to be mentioned once a year. However, when I checked on my other doctors notes and hers, that was not the case. They all addressed exactly what transpired during  each visit. Dr. Mojarrad did it again and again in my other visits with her and not once a year as she told Ms. Rosario, the clinic manager told me.  I also inquired other people in the medical field about this practice and was told that documentation should reflect exactly what happened during the visit.

Why would she document something she didn’t do? I don’t know if this kind of documentation results in a higher amount of billing for the visit, but the documentation should only reflect what was really discussed. That is not only illegal but also wrong and unprofessional to do so. As a  Licensed Clinical Social Worker clinician myself and having written hundreds of notes in my career, I have never documented  something that was not discussed with my patients in their visits. I could loose my license if I did. 

I also have the concern that she brings up discussions conditions that are not current to the visit to  my medical chart. Should something happen, the medical history will not be up to date with my current conditions at the time of my visit. Besides,  since I have a complex medical history I only discuss these conditions with my specialty doctors. Also, if she had really discussed what she claims she had discussed, there is no way that could have been done in less than 10 minutes. 

Furthermore, should there be a need, my entire medical history is in MyChart and accessible to all my doctors.   So, why does Dr. Mojarrad mention conditions she hasn’t addressed or discussed  every time I saw her? Inaccurate documentation can lead to wrong treatment plans .  It can result in poor outcomes for patients, and liability issues for the facility, and the physician in charge. Look also at the reviews I found about this doctor, am not the only one who feels this way about her.

Specifically with Dr. Gabriela Rodríguez.

Very rude

Doesn’t listen

Terrible bedside manners 

Incompetent

Doesn’t know what she was doing

Suggests unnecessarily to go the emergency room

Disrespectful

Dismissive of what I as a patient was trying to tell her

I came to see Dr. Rodriguez after I received a message  from my Cardiologist, Dr.Jeffrey Harell from the Alamo clinic at Simi Valley who noted that I might have a UTI and wanted me to see an internal medicine doctor.  I became very concerned since I have been having recurring UTIs and I have Kidney disease stage 3. 

When I arrived at the clinic, the nurse checked my blood pressure and my pulse and they were higher than normal. My blood pressure that morning hours before I saw Dr. Rodriguez was normal and my pulse was 89.  I tried to explain to Dr. Rodriguez that I have had 3 stressful days, an epidural and I had just driven almost 2 hours coming back from Santa Monica and got the message from my cardiologist about the UTI. I was stressed and  worried. 

I tried to explain what was going on but she wasn’t paying attention nor listening to what I was trying to tell her and she was quick to suggest going to an emergency room.   In a message I sent her after the visit, I told her that high-frequency power of heart rate variability increases after epidural (increases in parasympathetic drive). Also, steroids in an epidural may cause what is known as tachycardia, rapid heart rate over 100 beats per minute. Isn’t that something she should have known and  considered?  Maybe if she had listened to what I was trying to tell her, her response might have been different. That is what I expected from a good and reasonable doctor. But, it’s not what transpired during the visit. She wasn’t thinking of the big picture and she wasn’t listening.  Instead she wanted me to go to the emergency room when it was not necessary, especially at this time with COVID-19 and doctors and nurses are overwhelmed with patients.  Furthermore, why would I go to an emergency and spend hours when all I had was a UTI in the midst of a pandemic?

I contacted my Nephrologist at UCLA in Santa Monica right away, Dr. Reza  Khorsan, since I had yet established care with a Nephrologist at  the Porter Ranch clinic.  Dr. Khorsan kindly and quickly responded  and said that based on the urinalysis results and what I explained at the time, there was no need to go to an emergency room. He requested additional urine tests and prescribed medication and I was fine.  That was the proper way for a doctor who is kind, confident, knowledgeable and listens to respond and provide the proper medical response to the situation with competence. Not, how Dr. Rodríguez responded thinking that I was septic because she didn’t listen to what I was trying to tell her was going on. Furthermore, to send a patient that doesn’t need to go to an Emergency room and further overwhelm doctors and doctors that are already working so hard was unacceptable. 

Dr. Rodríguez also decided to check if I had a yeast infection even though I had no symptoms. No vaginal  pain, thick white, odor-free vaginal discharge with a cottage cheese appearance and no watery vaginal discharge. In fact my vagina was very dry and I needed Premarin, which is a condition Dr. Amy Weimer had addressed multiple times. I let Dr. Rodríguez know this.

In the process of trying to take the sample to test for yeast infection she was rough and caused me a lot of pain. Clearly, she didn’t know how to properly do it.  Dr. Weimer and my Gynecologist, Dr. Andrea Rapkin  had done this before gently and I never felt anything when they did it. The same was the case when I saw a  non UCLA Gynecologist in Simi Valley after  my UCLA immunologist Dr. Samantha Swain recommended I see one, since I was having an itching reaction to the anesthesia in my entire body after the epidural.

I have worked with doctors for about 30 years in different capacities. Furthermore,I know that going to the ER during the pandemic isn’t  appropriate without considering all the factors and only if absolutely necessary. I knew I needed to go home, hydrate, rest and take the antibiotic.  I called my brother who is an associate Professor in Gastroenterology and he agreed with Dr. Khorsan. 

I reassured Dr. Rodríguez as I was leaving that if the  pulse rate and the blood pressure and pulse were not going to change, I would go to the emergency room, but she didn’t seem to listen and turned around in the hallway and walked away without saying anything.  I have never been treated in such a disrespectful and dismissive way, more so less by a doctor.  She clearly has awful bedside manners, terrible doctor/patient relationship and poor communication skills as a doctor. She has a lot to learn about what it means to be a good doctor. She took forever to write her note and she neglected to mention what I tried to explain to her. 

Prior to moving to Simi Valley,  Dr. Amy Weimer was my PCP at UCLA in Santa Monica.  She is nothing like Dr. Rodríguez or Dr. Mojarrad.  Dr. Weimer is an amazing doctor, caring, thoughtful, kind, respectful, gentle, smart, compassionate and a great listener. She has impeccable bedside manners.  Her documentation of my visits were always accurate and appropriate. Not the case with Dr. Mojarrad.  Dr. Weimer engaged me in my care and we worked well in our doctor/patient relationship, She was understanding and always tried to to deal with the situation of the moment and did what was called for to address it properly. The same applied to all my other doctors at UCLA in Santa Monica for years. 

Dr. Weimer always worked engaging with my other doctors when it was needed. Never suggested rushing to an emergency room unnecessarily because she knew how to handle a situation with confidence and competence. I trusted her 100% for many years. I can’t say this about Dr. Mojarrad and definitely not about Dr. Rodriguez. Nor can I trust the Patience Experience office at UCLA to really advocate for patients or any of the things they claim they do.  What a huge disappointment and how terrible for UCLA.

Part IV -I am very disappointed with the UCLA clinic on First St. and the Patient Experience office regarding my experiences with Dr. Gabriela Rodriguez. Apparently the Patient Experience thinks this is alright:

Very rude. Doesn’t listen. Terrible bedside manners. Incompetent

Doesn’t know what she was doing. Suggests unnecessarily to go the emergency room

Disrespectful. Dismissive of what I as a patient was trying to tell her

I saw Dr. Rodriguez after I received a message  from my Cardiologist, Dr.Jeffrey Harell from the Alamo clinic at Simi Valley who noted that I might have a UTI and wanted me to see an internal medicine doctor.  I became very concerned since I have been having recurring UTIs and I have Kidney disease stage 3. When I arrived at the clinic, the nurse checked my blood pressure and my pulse and they were higher than normal. My blood pressure that morning hours before I saw Dr. Rodriguez was normal and my pulse was 89.  I tried to explain that I have had 3 stressful days, an epidural and I had just driven almost 2 hours coming back from Santa Monica and got the message from my cardiologist about the UTI. I was worried. I tried to explain what was going on but she wasn’t paying attention nor listening to what I was trying to tell her and she was quick to suggest going to an emergency room.   In a message I sent her after the visit, I told her that high-frequency power of heart rate variability increases after epidural (increases in parasympathetic drive). Also, steroids in an epidural may cause what is known as tachycardia, rapid heart rate over 100 beats per minute. Isn’t that something she should have known and  considered? Maybe if she had listened to what I was trying to tell her, her response might have been different. That is what I expected from a good and reasonable doctor. But, it’s not what transpired during the visit. She wasn’t thinking of the big picture and she wasn’t listening.  Instead she wanted me to go to the emergency room when it was not necessary, especially at this time with COVID-19 and doctors and nurses are overwhelmed with patients.  Furthermore, why would I go to an emergency and spend hours when all I had was a UTI in the midst of a pandemic?I contacted my Nephrologist at UCLA in Santa Monica right away, Dr. Reza  Khorsan, He kindly and quickly responded  and said that based on the urinalysis results and what I explained at the time, there was no need to go to an emergency room. He requested additional urine tests and prescribed medication and I was fine.  That was the proper way for a doctor who is kind, confident, knowledgeable and listens to respond and provide the proper medical response to the situation with competence. Not, how Dr. Rodríguez responded thinking that I was septic because she didn’t listen to what I was trying to tell her was going on. Furthermore, to send a patient that doesn’t need to go to an Emergency room and further overwhelm doctors and doctors that are already working so hard was unacceptable. Dr. Rodríguez also decided to check if I had a yeast infection even though I had no symptoms. No vaginal  pain, thick white, odor-free vaginal discharge with a cottage cheese appearance and no watery vaginal discharge. In fact my vagina was very dry and I needed Premarin, which is a condition Dr. Amy Weimer my PCP in Santa Monica had addressed multiple times. I let Dr. Rodríguez know this.

In the process of trying to take the sample to test for yeast infection she was rough and caused me a lot of pain. She didn’t know how to properly do it.  Dr. Weimer and my Gynecologist, Dr. Andrea Rapkin  had done this before gently and I never felt anything when they did it. The same when I saw a non UCLA Gynecologist in Simi Valley after my UCLA immunologist Dr. Samantha Swain recommended I see one, since I was having an itching reaction to the anesthesia in my entire body after the epidural. I have worked with doctors for about 37 years in different capacities. Going going to an ER during the pandemic isn’t  appropriate without considering all the factors and only if absolutely necessary. I knew I needed to go home, hydrate, rest and take the antibiotic.  My brother who is an associate Professor in Gastroenterology agreed with Dr. Khorsan. I reassured Dr. Rodríguez as I was leaving that if the  pulse rate and the blood pressure and pulse were not going to change, I would go to the ER but she didn’t seem to listen. She turned around in the hallway and walked away without saying anything.  I have never been treated with such a disrespect and dismiss, more so by a doctor.  She has awful bedside manners, terrible doctor/patient relationship and poor communication skills. She has a lot to learn about what it means to be a good doctor. Her note in MyChart neglected to mention what I tried to explain to her. Dr. Amy Weimer is an amazing doctor, caring, thoughtful, kind, respectful, gentle, smart, compassionate, and a great listener with impeccable bedside manners. I trusted her 100% for many years. I can’t say this about Dr. Rodriguez. Nor can I trust the Patient Experience office at UCLA to really advocate for patients or do any of the things they claim they do.  What a huge disappointment and how terrible for UCLA.

I filed a complaint in May of 2022, with UCLA, regarding my new doctor. I went for abdominal IBS issues, she said she would run a few tests and would take it from there. I went to the lab, had the tests done, seemed like a lot of tubes of blood but what do I know. I called to get my results a few days later and they only tests they performed were a Hepatitis B, Hepatitis C, and an HIV test. None of these were explained to me, nor was I given an option to opt out. There was not any reason to warrant these tests. The doctor, never mentioned a word about these tests. UCLA medical, is also my employer and we are in the midst of a Worker's Comp and harassment claim. I whole heartedly believe that my employer requested these tests and not my doctor. I was informed that my report was taken seriously by UCLA and that I would have a written response in 30 days, instead, I was fired. Also, I never did receive their written report.

I filed a complain on 02/07/2022 and its been more than 30 days and have not heard back. Worst experience with UCLA and not taking responsibility for the consequences.

Complain filed on 02/07/2022 as below

I was under the care of Dr Bashir for the dark spot on my cheek. She gave me compound prescription to put on my face for 2 months and stop for one month and see her in 3 months. I followed her instruction and saw her after 3 months by that time the dark spot were return back. She told me to put for another 3 months and take a break for 1 month and have another prescription cream to put after three months but my whole face became dark and discolored. I email the doctor and got a response that the doctor has left UCLA. I called to schedule an appointment with another Dermatology. I got the appointment for April. I email the new doctor saying it is an emergency and I need to see her. They gave me the appointment the following monday and when I went to see her the first thing is I don't specialize in this condition- I do mostly cosmetic and said that I dont give this cream to my patient to put not longer than a month. I had to force her to see what can I do to make my face back to normal. She gives me another prescription. I had to push her to talk about peeling/laser and than she said the peeling would needed to do 5-6 times before I can see the difference. I schedule an appointment for peeling for in end of February. Doctor ask me to see another doctor in the group but of course the appointments are two months away. My whole face is discolored and has affected emotionally and socially. UCLA has the pictures of my face which they have taken everytime I go see the doctor.

Desired outcome: I want UCLA to do any cosmetic treatment necessary to correct my face discoloration at UCLA expense ASAP since this is purely a negligence on the part of the doctor that my face became like this and has affected me mentally and socially.

Upon the recommendation of UCLA and Cedars Sinai doctors, I went to the UCLA ER Westwood for severe head pain with debilitating symptoms. My takeaway is that UCLA should change its tagline to #1 in Gender Bias. My attending physician in the ER, Dr. Alexander Daguanno, was the poster child for gender bias in medical care. After clearly communicating my 10 out of 10 pain, he was patronizing, arrogant, dismissive and as a result, negligent. He responded to my serious medical issues with the diagnosis that I was being "emotional", "seemed distressed" and other psychiatric misnomers women have been subject to over the years. He refused all requests I had to consult with a neurologist, go to the neurology unit, have tests done, or to read MRIs that had been done on me the previous week (which any doctor could request to see). Since speaking can often be difficult for me with my head pain, I wrote out a clear list of symptoms and medicines I have taken. He, and the other doctor on duty, Dr. Daniel Weingrow, were not interested in addressing my documentation or my severe pain. I was treated like I was an over reactive woman who was complaining about a minor headache. I kept asking for medical help but their response was to simply give me morphine. I told the nurse three times I was having a negative response to the morphine but he had no interest. After awhile a second nurse came into my room and briefly said, "You can go." No one asked me if I was OK or if I had anyway to get home, which I did not. In addition to my crippling head pain I was sick from the morphine and subjected to age-old discrimination from male doctors. If you are a woman or someone who doesn't want women to be treated fairly when getting medical help, these doctors and ER are for you.

I was under the care of Dr Bashir for the dark spot on my cheek. She gave me compound prescription to put on my face for 2 months and stop for one month and see her in 3 months. I followed her instruction and saw her after 3 months by that time the dark spot were return back. She told me to put for another 3 months and take a break for 1 month and have another prescription cream to put after three months but my whole face became dark and discolored. I email the doctor and got a response that the doctor has left UCLA. I called to schedule an appointment with another Dermatology. I got the appointment for April. I email the new doctor saying it is an emergency and I need to see her. They gave me the appointment the following monday and when I went to see her the first thing is I don't specialize in this condition- I do mostly cosmetic and said that I dont give this cream to my patient to put not longer than a month. I had to force her to see what can I do to make my face back to normal. She gives me another prescription. I had to push her to talk about peeling/laser and than she said the peeling would needed to do 5-6 times before I can see the difference. I schedule an appointment for peeling for in end of February. Doctor ask me to see another doctor in the group but of course the appointments are two months away. My whole face is discolored and has affected emotionally and socially. UCLA has the pictures of my face which they have taken everytime I go see the doctor.

My 21 year old son, Shea Durazzo, is a senior at UCLA. He began suffering with severe abdominal pain on Saturday, Oct. 2. After trying rest, hydration, and over the counter stomach aids he couldn't take the pain any longer and checked into UCLA emergency at approximately 2:30 am Oct. 4. He had an emergency appendectomy one year ago that UCLA emergency almost missed and compared the pain level as equal or greater to the appendicitis. He sat waiting in pain for over 4 hours to finally see a doctor. They did blood work and put him on morphine. The blood work came back ok so they discharged him with a laxative and Tylenol. Shea shared with the doctor that he had an appendectomy 1 year ago, his younger sister was diagnosed with Crohns Disease at age 12, his aunt has ulcerative colitis and his father has had ureter surgery and suffers from kidney stones. He pleaded that they do at minimum an x-ray or ultrasound with hopes of a CT scan with contrast. The doctor refused all of this and discharged him in writhing pain.

Shea spent the remainder of Tuesday trying to mange his pain with Tylenol, but could not take it any longer. He called me at 4:00 am Wednesday morning (10/6) crying in pain. I, being a teacher, put in quick lesson plans, called a sub and went and got him. We are now at Hoag Emergency in Newport Beach to do exactly what UCLA should have done. He is now getting a CT scan with contrast and other tests.

It is APPALLING that a supposedly world renowned medical center like UCLA would send a 21 year old home in such pain with no diagnosis or help. He has now missed 3 days of rigorous class work as a senior working to graduate due to your negligence. I have also had to take a day off work to advocate for my adult son.

I am sorry about the state of our nation due to the pandemic, but we are ALL under additional stress in our jobs. As a teacher I have conducted Covid screenings on thirty-three 9 year olds each week at school, spent breaks and lunch doing additional duty and sanitizing, and provided on line AND in person teaching simultaneously to meet the needs of our quarantined students. It does not, however, give me the right to send this nation's children home without learning to read. UCLA dropped the ball and should be ashamed. I frankly don't know how you don't fear for malpractice and negligence lawsuits.

It does not give me a lot of faith in medicine or the doctors I have always respected and revered.

I have been going to SCOI for decades. However, UCLA Physicians have taken over the billing and it is WAY OUT OF CONTROL! I recently took my daughter to SCOI for a routing knee Xray and examination. I spent all of twenty minutes with the pediatric orthopedic surgeon and was billed $1064.00, $200.00 for the Xray and whopping $864.00 for the office visit. I find the office visit outrageous and far from reasonable. After the "adjustment" my responsibility was $568.42. Again, this is an absurd bill for the service provided. Furthermore, had I known I was going to be charged such a substantial amount for a routine examination, I would have selected another provider.
I communicated to their office - however they are cowards and have yet to respond in writing to two formal letters. I told them - if they send me a reasonable bill, I would pay it. Instead - as a matter of principle, this should be reconciled - hopefully in the court system where they would be subject to damages. These people have the ethics of a grave robber.

This is Liyong Zhuang (birthday: 03/18/1971). On 4/27, I scheduled 5/8/21 colonoscopy test in West Hills location. I was told that everything will be arranged by UCLA Health team including COVID-19 test application booking and bowel prep medicine prescription etc. But none of these arrangements were actually being done! I had to call to follow up everything. Each call is very time consuming (I had to wait more than 30 minutes). Also, for the bowel prep medicine, since no one sends the prescription to my pharmacy until 5/7 (Friday) afternoon, I called again to follow up, doc sent prescription but didn't confirm with me or pharmacy and then my pharmacy had questions on the prescription and tried to contact doc, not responses were given. When I found out 5/8 (Saturday) morning, I can't reach to any doc. I had to communicate with my pharmacy and ended up paying for the medication that is not covered by my insurance. This whole service setup is totally messed up. I am very disappointed with UCLA health service. I am strongly asking to invest this poorly organized service setup and compensate the unnecessary cost I paid for uninsured medicine which could be avoided if doc can answer pharmacy's request on time. Please respond.

I checked into ER on 1/18/01 for the first time because my abdomen was in extreme pain. They proceeded to do blood tests and take a CAT scan of my abdomen area to determine the issue. The did not see anything wrong so they gave my hydrocodone pain killers and asked me to wait it out.

I checked into the ER again on 1/24/01 for the second time because the pain I experienced on the 18th had not changed at all, I was still in unbelievable amount of pain and the hydrocodone was not helping. This time, Arash D. Kohanteb, MD saw me. He gave me Morphine as soon as I arrived and proceeded to check the same thing the doctors checked on the 18th. After approximately a 3 hour wait he entered the room with his nurse. He told me that the checked everything and did not see anything "emergent" so he would not be able to admit me into the hospital. I told the doctor I was experiencing extreme pain since Sunday (4 days) and the painkillers were not helping. He then told me he was not going to be allowing me to abuse narcotics for the rest of the night so he would be discharging me from the hospital. I was both shocked and frustrated and asked him what hospital I should go to if UCLA was not going to help me, he told me it doesn't matter because they are all going to be seeing the same results and will not give me anymore narcotics. I honestly was thinking about committing suicide that night because I could not handle the pain or the accusations I was receiving. I left peacefully but not before his nurse suggested that I try using marijuana to deal with the pain because she was a big supporter of that. I told her I was on the Liver Transplant waiting list and said "do you think that would affect my eligibility" already knowing the answer she quickly backed off and said oh don't use it if you're on the list.

A few hours later I called my Liver Transplant coordinator and explained my situation to her. She told me to check into the UCLA medical center in Westwood rather than Santa Monica because they had a better facility. They had labs and technicians that Santa Monica couldn't house because of their size.

I did, and they admitted me into the hospital with in an hour after I arrived. They provided me with antibiotics because they weren't sure if it was an infection and told me it could be 1 of 5 different things (four of them healed on their own) but they wouldn't know unless they did a colonoscopy. They knew it wasn't cancer because they had just done a colonoscopy 5 months earlier and they also decided the risks outweighed the measures by doing a second one so they kind of left it up to me to decide. I told them I did start feeling better after the antibiotics so possibly it was an infection and I was not wanting another colonoscopy so if it was anything else that healed on its own I would prefer to just stick with painkillers and wait, but I think it was an infection.

They decided after 4 days 1/24/21 to discharge me with more antibiotics and said it should clear in a couple of days. I was a happy clam.

Please let Dr. Kohanteb, MD know that his rude and arrogant disposition almost left me in significant pain for who knows how long and also made me feel like a criminal when I was only trying to take care of myself.

I was referred to a specialist at the medical center. I paid my copay and later received a bill for an outrageous amount of money. Not only was I charged for an ECG in the physicians office $30.00 BUT I was charged an additional $289.00 for that same10 second ECG from the medical center itself as well as a $200.00 'observation-R' fee that no one will explain. Apparently, you get to pay $200.00 every single time you walk in the door. Needless to say, I will not be going back. After multiple email, letters faxed and mailed I still get no response. Anyone care to guess how long it will take for them to send me to collection? This might be worth getting a lawyer.

Are you having problems with Medicare billing from UCLA medical. If so please give me a call Stephen Solender Esq. [protected] [protected]@yahoo.com

UCLA Psychiatrist Stephen R. Marder M.D. requested to hold a meeting with their patient, Lance Coleman's parents under the guise of wanting to work towards a solution for the patient's medical care. The patient who was diagnosed as a schizophrenia six years ago. Due to ineffective treatment and medications that do not work the mother developed a media series titled, Confessions of White Colla Poppin Dope Pusha's to describe American Psychiatry and Big Pharma Dope. UCLA Neuropsychiatric Center Department Head, Psychiatrist Dr. Stephen Marder and his colleague, psychiatrist Carl Fleisher M.D. were upset and offended by being called white collar poppin dope pushas when factually that is what they are. 1. They are white collar professionals, specifically psychiatrists. 2. They were collared dress shirts to work. 3. They pop their collars when putting on their medical doctor lab coats. 4. They physically "push" dangerous, controlled substances (antipsychotic meds or DOPE) into patients veins using a needle and syringe. Dr. Marder and Dr. Fleisher attempted to gang up on the patient's distraut parents and demand that the parents stop complaining on line and criticizing UCLA Neuropsychiatric Hospital online, on Facebook, Twitter, in press releases and on the website of their new philanthropy organization, The Hello Schizo Foundation. What these psychiatrists were more concerned about was their EGOs and they did not want the world to know that FACTUALLY none of the medications that UCLA Neuropsychiatric had administered to their patient worked or were at all effective which has resulting in countless intense psychotic episodes and the patient having to be tracked by Beverly Hills police, the medie-evacuated on a 5150 status back to UCLA Neuropsychiatric Emergency rooms then admitted and transferred to the intensive care ward of the hospital. Working like mafia hit men, these two psychiatrists demanded that the patients keep silent about the medications and treatments not working. UCLA Neuropsychiatric does not appreciate complaints on a large scale or within social media and press releases even when these grievances are factual. Ironically when you complain at this level (using social media and press releases or complaints online, this is the only way you will get these doctors to take your grievance and deliver the care your loved one deserves, the care - mind you - that you are paying for and that they are billing you $200k + per inpatient stay! - I recommend more patients use social media as a means to alert the public about scams or hospitals and doctors like Stephen Marder and Carl Fleischer who create "hostile" mafia like atmospheres to silence legitimate concerns and compliants when the "Life" of their loved ones and the sanity of their loved ones hangs in the balance and should be the only focus. The psychiatrists told the family that if they criticized the psychiatrists even for FACTUAL events and proof on video (see our youtube vide, Hello Schizo ) then they weren't working as a team; therefore they would withhold further medication that could possibly work or help the patient or immediately as of that day simply cease and desist and stop all services to the patient if the family did not stop recording live video footage of the facts, constant psychotic episodes after he received injections or showing proof that the medication - 100mg of Halperdahl - injected by Carl Fleisher M.D. were ineffective, toxic, making the patient's condition worse and causing irreparable harm to the patient's brain and overall health. What we have learned from this episode is that UCLA Neuropsychiatric Hospital likes to keep all of the factual complaints that prove that these psychiatric medications are ineffective, toxic and dangerous to patients a secret. We have learned that when you ask questions or render formal complaints in writing or to the media the position of this hospital is to demand to censor your factual grievance and proof. These psychiatrists will pull you into a small office and try to intimidate you basically dangling the care of the patient like a carrot and holding the health care hostage if you voice or express valid complaints in writing, video form, press releases and philanthropic websites highlighting the obvious fact that these medications do not work and only make patients worse and that these psychiatric treatments do not work. This is a scam of the greatest magnitude being perpetrated on the American public. The patients in-patient hospitals stays cost in excess of $200, 000.00 per visit for basically doping and babysitting. When the patient is released they immediately within days slip further into psychosis and become a danger to themselves due to this toxic, bad dope that these white collar poppin dope pushas inject into their veins. If these medications and this so called "treatment" by American Psychiatry worked then why did the patient return to UCLA and was admitted three times in the span of six months. The hospital made over half a million dollar billing the family for ineffective doping and babysitting. UCLA Neuropsychiatric is a pristine institution but we learned they like to hide their dirty laundry from the entire world. That dirty laundry is silencing and censoring patients or their families who make legitimate complaints and prove their position in the form of extensive video footage. If you complain they will simply boot the patient out of their out patient clinic. They have no regard for the patient at UCLA Neuropsychiatric. Its profit over people. The environment stifles legitimate complaints against their doctors and their resident trainees because the reputation of the hospital and its psychiatrists egos are more important than addressing criticism which they don't take well. Their patient affairs representatives at UCLA will give you the run around. They will create a clever maze having you run all over the hospital and spend a great deal of time on the phone making an attempt to be "heard" ... The atmosphere is one of, "If you complain we will retaliate against whistle blowers using the full resources of this institution and big pharma. The family spent three + days attempting to raise issues and concerns with the patients affairs officer Linda about the types of medication that was being administered to the patient, the care and the treatment they demand for censorship they were given by Dr. Marder and Dr Fleisher. Linda gave the family the run around, failed to return calls, ignored visits and hid within the hospital under the guise that she was too busy all three days. Then finally, the family posted their complaints to facebook on the Hello Schizo Foundation page and magically the family received a phone call and a change in medication. Social media is a threat to hospitals like UCLA Neuropsychiatric and Dr. Stephen Marder and Dr. Carl Fleisher. They can hide their problems with many patients under the guise of patient confidentiality and when they stifle or bury complaints or force censorship the truth remains buried and not heard by the world or the court of public opinion. The worse part is that the patients suffer and are suffering at the hands of these psychiatrists and this toxic medication and treatment that for centuries has never worked. Revolving door inpatient hospitalizations prove that these medications do not work. This hospital is run like the Gestapo. You will be silenced and then they will stop providing health care. It is unfortunate that psychiatrists can not handle criticism especially when it is valid, truthful and they also agree that yes, the medications and treatments were not working for the patient. Watch carefully as events unfold and more people come forward to reveal that the care and medications were not effective for the mentally disabled loved ones. We are being scammed. These psychiatry treatments do not work and our mentally disabled loved ones are being used as ATM machines and GUINEA PIGS by hospitals like UCLA Neurospsychiatric and Big Pharma. We will also post complaints and warnings about this anti-psychotic medication - or DOPE - halperdahl and the pharmaceutical companies that profit in the trillions off of the scam called psychiatry. No cures. Ineffective treatment. Patients getting worse. Committing suicide or homicide. Intense psychotic relapses and still the agenda is to silence and censor families who attempt to advocate and protect their love one. UCLA Neuropsychiatric, Stephen Marder and Carl Fleisher M.D. as well as the Pharmaceutical companies don't want the truth to get out. They are more concerned with profit over people and innocent, vulnerable mentally disabled people are collateral damage of this corporate transaction. There are no cures. Beware. Protect your loved ones from this obvious scam.

Dr. Sahib Khalsa UNFORTUNATELY, as a TRAINING RESIDENT managed to be on the team caring for our son TWICE while he was admitted to UCLA Neuropsychiatric Hospital at over $200, 000.00 USD for ineffective, toxic doping and babysitting. UCLA Neuropsychiatric is profiting in the billions with treatments and medications that simply do not work. Both times the patients family who incidentally hails from a family of renowned ivy league physicians found that Dr. Khalsa was 'ARROGANT', unprofessional and lacked ZERO SKILLS in bed side manners. He also suffers from an alarming case of garden variety white privilege perhaps. Further he stated that the patient was the worse case he had ever seen and should be immediately committed to an institute for the mentally deranged. Mind you Sahib is a trainee and a resident ... really how many cases has he seen in his SHORT (no pun intended) career, exactly ? And the family of this mentally disabled man rejects the notion that their son should be committed to any institute for the mentally deranged. On several occasions the family had to demand that UCLA Neuropsychiatric Hospital remove Sahib from their son's recovery and treatment team due to his personality conflicts and "issues" ... Then the family had to demand that the medications be changed because Sahib was prescribing medication that was not only ineffective (as they all are) but the medication would not stay in the patients system and he was doomed to have relapses. Finally after spending several days contacting patient affairs and then stating that they would take further action including a social media campaign against the hospital and the doctor, the head of the department agreed to change the medication. During a private, closed door family meeting he disrupted the family meeting that was supposed to be abut patient care and shouted in an alarming out burst in frustation, "Your son is not responding at all to any of these medications!" The patients mother replied, "Isn't that because factually and STATISTICALLY there has NEVER been a SINGLE CURE nor a CASE where these psychotropic drugs have ever worked? Isn't it also a FACT that American Psychiatry for that matter is based on subjective guessing and nearly all of these concocted disorders in the DSM mirror one another, its basically akin to a marble guessing game. " ... The meeting was further derailed when Dr. Khalsa requested that the patients family member create wardrobe adjustments. Perhaps due to the fact that Dr. Khalsa is a very small man, he suffers from a Napoleon Complex and has a need to overcompensate which unfortunately translates into bizarre behaviors. Run. Don't walk and be careful if you have to engage this doctor. Also keep an eye out for him on your state medical board's complaint and hot sheet list if these red warning flags accelerate. With poorly trained, arrogant and highly emotional doctors like this man of miniature stature, Sahib Khalsa one questions who should be institutionalized and wearing straight jackets, the psychiatrist or the patient. More alarming is the fact that with arrogant doctors who are easily frustrated that their toxic dope and ineffective treatments aren't working and seek to blame the "patient" for the fact that these medications aren't working ... the mentally disabled have an uphill battle. I would not recommend this doctor due to his SHORT fuse and his SHORT temper. He is short in stature and perhaps that is part of the problem but then again according to statistics and published reports, Psychiatry is among the most stressful occupations. Psychiatrists are often riddled with guilt when after years of their white collar poppin dope pusha "grind" they themselves accept the fact that they are part of the problem and not the solution and their patients have either committed suicide or homicide or worse. Often these psychiatrists simply are in denial which seems difficult when there are countless published reports that verify there has never been a single CURE and that these medications simply DO NOT WORK and they never have. If these medications did work, this begs the query ... why then are they unwillingly participants in the revolving door INPATIENT PSYCHIATRY business time after time; on medications but still relapsing and slipping further and further into psychosis only to return back again to UCLA Neurospsychiatric Hospital every six weeks for a 14+ day hold of in patient psychiatric hospitalizations in excess of $200, 000.00 per stay (more doping and babysitting) that does not and never has ever WORKED! American Psychiatry does not have the answers and its clear that in a short period of time PSYCHIATRISTS, PSYCHOLOGISTS and MENTAL HEALTH PROFESSIONALS will become obsolete motivating Ai and Robotocist Developers to use exponentially advancing technology to provide solutions to the mental health problem in America and worldwide. The stereotypes of Psychiatrists suggest the profession attracts social rejects and misfits, perverts, the arrogant, white collar criminals, sociopaths, the sadistic and those who lack compassion. Experiencing Sahib substantiates many of these published stereo-types. We found him to impede the process of care, insert personal issues, conflicts and emotional outbursts during family care meetings and more importantly intentionally prescribing medication that was documented by the family as being 100% ineffective in the past simply to set the patient up for an inevitable relapse. We would not recommend Sahib Khalsa to anyone due to the unfortunate experience we had with him. Be careful. Advocate for your mentally disabled loved one. Put these types of psychiatrists under the scope and in the spot light early could mean the difference between saving lives including the life of your loved one in mental crisis. Watch for Dr. Sahib Khalsa in the future by reviewing public records with state medical board complaint rosters, hospital employment hot doctor hot sheets, civil lawsuits, criminal complaints and malpractice insurance claims. Remember also that doctors are mere mortals and the human condition leaves them prone to their own baggage and emotions but what is not acceptable as a physician is arrogance or intentionally prescribing the wrong medication and then refusing to change it until the family of the patient complains at the top of the food chain and on facebook! What is also not acceptable is having a medical professional - a psychiatrist at that lose his composure and break into outbursts. What should be a crime in America is allowing these doctors to profit off of a racket, knowingly injecting bad, toxic big pharma dope that has consistently NEVER CURED a SINGLE PERSON nor ever WORKED in a single case ... Be careful citizens. Complain often and keep these types of shinnanigans in the spot light. Most white collar crime happens in stealth mode. Dr. Khalsa is a practicioner of marble medicine. GUESSING GAMES. Not based on any known science.

On a good note: Dr. Brian Pham appears to be a compliment to UCLA Neuropsychiatric Hospital. Thank GOD! American Psychiatry Thought Leadership must be changed to put the real talent in roles of leadership so that failing doctors like Sahib Khalsa can master the essential skills in training moments and the current psychiatry thought leadership must be changed to reflect more Asians and the real professionals who 'get it' ... Follow up, excellent communication skills, empathy and compassion, professionalism, removing ego from the equation in care and prioritizing what is in the best interest of the patient. We would recommend Dr. Pham. He gets it right, does his job and at the end of the day his commitment was to do what was in the best interest of the patient. He also understood that as the family we are not there in the equation to be or cause problem our only goal is to see that our loved one gets better and maximizes survive and thrive. How refreshing it was for us a few weeks ago when our son was once again admitted due to a psychotic relapse and to have Dr. Pham as the lead doctor on the team. We were pleasantly surprised this time around not to endure the wrath of a conflicted and troubled psychiatrist, not to get into personality conflicts, battles of the wits or hit the brick wall called arrogance and lack of compassion from our son's psychiatrists! This is also an interesting note, in the Asian culture the elderly and disabled are highly respected; not thrown away and there is no throw away society mentality amongst the majority of Asians. Also there is priority on excellence and high achievement and we see this manifested in Dr. Pham's professionalism, follow up and concern for the patient. Our healthcare system needs to clone the Brian Pham M.D.s and put them in leadership positions where they can role model their exceptional standard of care and professionalism to those who failed to master these mission critical care skills in medical school or fellowships. See and request this doctor - Brian Pham M.D. UCLA Neuropsychiatric . He's doing his job! A credit to the (so-called) profession and a credit to doctors everywhere! Run, don't walk from Psychiatrist Sahib Khalsa M.D. because his "hang ups" and "issues' will make you feel mentally, physically and spiritually "ILL" ... ; (

Carl Fleisher M.D. is a white collar (white collar professional that wears collared shirts) poppin dope (psychiatric medications are controlled substances hence DOPE) pusha (he factually injects DOPE into patients by first writing them a prescription for the dope and then pushing the liquid form of the DOPE into the patients veins- just like heroin or cocaine, etc) that injects toxic, bad Big Pharma dope into innocent and vulnerable mentally disabled patients that causes them to -factually- slip into psychosis faster and repeatedly with intense psychosis episodes. This psychiatrist is more concerned with profit over people and his ego instead of doing what is consistently in the best interest of the patient. He also bears a striking and sometimes disturbing resemblance to Abraham Lincoln. It is our hope that Doctor Carl Fleischer M.D. will accept the fact that this BIG PHARMA DOPE is toxic and causes irreparable damage to patients and since historically there has NEVER been a SINGLE case of CURES the time is overdue for these psychiatrists to admit that these medications simply do not work, by injecting numerous toxic, questionable chemicals into the human body no mere mortal has any idea what these chemicals are doing and can do to the human mind and body. Dr. Carl Fleisher must accept responsibility that he is part of the problem and quite frankly part of the solution. The patient was an inpatient at UCLA Neuropsychiatric (with a whopping medical costs execeding $200, 000.00 per stay of nothing more than doping and babysitting because these medications simply do not work. The patients suffer due to relapse and complete psychosis mental breakdowns due to these toxic drugs, then the patient was released and assigned to Psychiatrist Carl M. Fleisher. Fleischer injected Halperdahl several times, and there were many red tape bureaucratic issues with picking this injectible DOPE up from the local pharmacy. Upon arrival to his appointment, Dr. Fleischer was never prepared and the patient had to wait idle while this doctor ran from one building all the way across the grounds to another building just to obtain a syringe and needle to inject the patient. After injecting 100mg of Halperdahl into his patient Lance Coleman on Friday May 27, 2011 the young man went into an immediate severe psychosis state of shock. The patient's suffering led to a complete psychotic meltdown and he began exhibiting behavior that was not only alarming but resulted in the patient having to be tracked by Beverly Hills Police, handcuffed and then medi-evacuated out then admitted again for another ($200, 000.00+ inpatient stay of doping and babysitting) on a 5150 category back to UCLA Neuropsychiatric Hospital's Emergency Room. American Psychiatrist are using our loved ones as ATM machines and GUINEA PIGS. This medication has never worked, there has never been a single cure and these patients relapse on the regular only to return again in states of psychosis or they become an imminent danger to themselves or others as a result of the after effects of this bad, toxic BIG PHARMA dope. PLEASE be careful in dealing with this psychiatrist who is more concerned about his EGO and profits over patients than the truth.