The complaint has been investigated and
resolved to the customer's satisfactionResolved Planned Parenthood — poor service
resolved to the customer's satisfaction
In the past four months, I have repeatedly attempted to get on birth control. Every appointment has been cancelled because the "clinician" has not been in. This last time, I wasn't even notified. In fact, I recieved a confirmation phone call about the appointment. I arranged for a baby sitter and drove all the way across town just to be told in a VERY rude manner that I would have to reschedule and that they have been notifiying people of such for two weeks. This is absolutely unacceptable. I thought Planned Parenthood was a respectable organization, dedicated to helping people. This office does not represent such an organization and something needs to be done.