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CB Fast Food Chains Pizza Hut
Pizza Hut

Pizza Hut review: refused drive-thru service as amputee

C
Author of the review
8:30 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 16 September 2023 on or around 2:28p I attempted to place an order at the Pizza Hut located at 1056 A-6A Manchester Expy, Columbus, GA 31904. The calls were answered on three separate occasions and dropped before I could complete my order. I then decided to drive to the pizza hut to place my order in person. I am a double amputee and this pizza hut has a drive thru. When I arrived at the window, I asked for the manager. When she appeared I ask her if there was a problem with the phones. She said to me "Sir, do you have a problem", rudely and with an awful attitude. She also said to me that I could order on line or come in the front door to place my order. She then slammed the window shut in my place saying something about my using profanity. I never used profanity while trying to speak to her. She also refused to take my order, As I mentioned earlier, I am a double amputee and why should I have to try and get into my wheelchair to come in with a drive thru available. I just feel that once I explained the situation with pizza hut phone problem that she should have been more understanding. I am really surprise that she is in the position of a manager. I am also a senior and a veteran and it pains me to think about others that she has disrepected. I am sure that I am not the only one.

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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
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    United Kingdom
    8800 100 1958
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    Russia
    600 569 999
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    14%
    Confidence score
    UAE
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
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    Israel
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
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    Canada
    +33 351 860 038
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    50%
    Confidence score
    France
    +40 212 101 010
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    Romania
    +351 222 444 222
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    Portugal
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
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    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 06, 2025
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 59 companies in the Fast Food Chains category
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