CB Fast Food Chains Pizza Hut Complaints #22-41

Pizza Hut review: Dine in option rudely denied

leeleemoon of Middletown, US

Feb 19, 2024 2:42 pm UTC

Verified customer

I have been a loyal Pizza Hut customer for over 20 years. I admit it has been a couple of years since I have been inside a Pizza Hut Restaurant.

Last Thursday my husband and I visited your location in Carlisle, PA. It was around 6:00-7:00pm when we decided we wanted to dine in and eat a deep-dish pizza. We walked in and saw there was an empty dining room. There were two female employees standing at the counter and a few carry out orders on the board. I asked if we could dine in. The girl at the counter looked confused and then asked her supervisor. I was rudely told "no".

I was flabbergasted.

We were really hungry for Pizza Hut Pizza and very disappointed. My husband suggested that we still order carry-out and eat it in their dining room. I said heck no, this company obviously does not care about our business, why would I spend my hard-earned money at this place? I also knew that the real reason we were denied dining in was because the employees did not want to buss the tables and clean up after us.

Claimed loss: You have lost me as a customer.

Desired outcome: I would like an apology. I would also like stores to clearly state on their front doors if dine-in option is available. Please save us the time and aggravation.

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800 028 7034

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600 569 999

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1700 506 070

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Israel

+1 (800) 948-8488

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+44 330 123 0790

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United Kingdom

+1 (866) 364-0825

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+33 351 860 038

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+40 212 101 010

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+351 222 444 222

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+46 86 638 895

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+966 920 000 910

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+27 86 074 992 488

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South Africa

+65 62 353 535

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