Pep Stores

I was sending a percel to Limpopo, and it is my first time to use their facility. I find the cashier called Sibongile at PEP CELL next to Pick n pay Boulders mall in midrand. Sibongile is very rude and she was not assisting wi passion. She was behaving as if PAXI is not part of PEP and when I tell her that its my first time using this her respond was very rude and infront of other customers. She even turn and go to assist other castomers and leave me by the till alone and she didnt give me the till slip she kept it to her self. Is this how PEP employees treat customers?.

On the 26 october 2019 I bought a backpack for my son at pep stores in maitland. He came home from school on monday 4 november the one sling was broken. I searched in my wallet if I cant find the receipt but I did not find it. I then on tuesday 5 november called the pep store in maitland asked to speak to the mananger on duty I explained to the manager what happened he said he needs to speak to his boss and give me a call the same day on which I gave him my cell phone number. On wednesday the 6 november I called the shop again asked for the manager on duty on which I was told you can speak to me on asking the person on the other side said hold on ill get the manager for you. He came I asked him that im still waiting on him to get back to me with a answer he then asked me do you have a slip I then said I explained it to you yesterday which means you did not take note of anything I said. He then replied well my boss said no slip no refund. Manager on duty vuyo. My contact number is [protected] masooda petersen

My parents, Henning and Jacqueline Smit, bought a LG Sylo S50 Jade at Pep Cell, Sasolburg Mall, Sasolburg, Freestate on 1 June 2019. Today, 30 June 2019, I, Abigael Smit, their daughter, for who they bought the phone for, updated my phone to it's latest android version, when I finished restarting my phone and wanted to unlock my phone, it kept saying my pattern is incorrect, but it is correct, and that I am certain of because I wrote the pattern down on a piece of paper, just to make sure I have it if I forget it. I was wondering if you could please reset my phone. I'm sending this email from a friend's laptop, because I can't get to my email account.

Screens freeze up can't use phone. Boot's up but freezer's. L bought 2 phones after a week phone freezes up sent back to pep asked for my money back but they refused. They sent it for repair after 1 month without phone cauldnt work because I need phone we're i'm working now other phone is doing the same thing that I bought for my wife very upset about this i'm prepared to t
Ake this matter further if need be