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1.0 4 Reviews 181 Complaints
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Pep Stores Complaints 181

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4:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pep Stores Bad service mobicell phones faulty won't replace money

Screens freeze up can't use phone. Boot's up but freezer's. L bought 2 phones after a week phone freezes up sent back to pep asked for my money back but they refused. They sent it for repair after 1 month without phone cauldnt work because I need phone we're i'm working now other phone is doing the same thing that I bought for my wife very upset about this i'm prepared to t
Ake this matter further if need be

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Hatlie Ndodakazi KaGauta Mabula
US
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Jul 07, 2024 7:34 pm EDT

Capsule mirror from pep home are a no no! Mirrors is bluh and not to talk about the actual mirror quality😢😩😢😭😢😭

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Peggy Masemola
US
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Feb 26, 2024 11:04 pm EST
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I bought the nappies on the 6th of February 2024. Every nappies is leaking i thought i was one but it's happening throughout , I've been using this brand for 6months without any issues. But now i change my child's nappy everything 30mimutes because she's always wet or it's dripping. I'm truly dissatisfied with the product.

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W John T Maramba
Malmesbury Capetown, US
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Jan 14, 2024 5:57 am EST

Good day

Iam very much upset with the service I got from pep sre riebeeck West.

I bought shoes for someone to change the size they didn't want and the shoes are going far tomorrow they just said they are closing they can't change for me but I was there before they close

Cashier name Miske Julius

Cash sale 6279-001 [protected]

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anelle Van Den Berg
US
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Dec 25, 2023 12:03 pm EST
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If your looking for clothes at Pep Marquard therrs only small and extra small. You dont get something at this Pep and its the only clothing store.

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Rorycang
marikana, ZA
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Dec 07, 2023 2:37 am EST
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I did a lay bye at pep store in mooinoi that was expiring on the 29/11/2023.

I went there on the 25/11/2023 to pay off my lay bye only to be told that they cancelled my lay bye without my knowledge and no further explanation was given. The lady was so rude and refunded me my money back

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Manonoza
Johannesburg, ZA
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Nov 27, 2023 7:03 am EST

I received a very bad service,they were shouting at me even telling me that I'm messsing up their shop with plastic,the cashier who served me is

Thembuluwo the service was very bad... address 4707 Johannesburg

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Carolin@
Krugersdorp, ZA
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Nov 13, 2023 6:17 pm EST
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Bel verskeie nommers oor klagte oor cell foon nienand will jou help nie

C Raaths

[protected]

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Sarona
Mabopane, ZA
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Sep 23, 2023 2:20 pm EDT
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Hi I bought a dstv hd installation on the the 11/09/2023 in pep cell store I've been waiting for the installer to come and it has been a week the parkage has 3 months subscription to dstv but the cashier that assisted me is saying this advisement is just a lie ur service is poor

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Reshanani
Makonde, ZA
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Jun 12, 2023 2:02 am EDT
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Hello. I'm having a problem. On sartuday of the 27 I bought a school shoes for my boy at pep store Mukula. Within a week the shoes are torn up and when I look at it properly is a factory fault and I don't have a till slip as I thought I was not going to use it. Because the shoes fits well.

So I want to know if I can return it back.

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Mkhonza
Johannesburg, ZA
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May 06, 2023 10:44 pm EDT

I bought a phone yesterday at vereeniging at pep home mark Park so when my sister use this it's jamming when I tell them that this phone it's not functioning right I want to change they refuse so what must I do cause my sister is using it for school

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Overview of Pep Stores complaint handling

Pep Stores reviews first appeared on Complaints Board on Jun 7, 2018. The latest review Phone was posted on Apr 29, 2025. Pep Stores has an average consumer rating of 1 stars from 185 reviews. Pep Stores has resolved 0 complaints.
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  1. Pep Stores Contacts

  2. Pep Stores phone numbers
    +27 860 737 000
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    6%
    Confidence score
    Customer Service
    +27 219 372 300
    +27 219 372 300
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    General Information
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    Paxi
    More phone numbers
  3. Pep Stores emails
  4. Pep Stores address
    36 Stellenberg Road, Parow Industria, 7493, South Africa
  5. Pep Stores social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 29, 2025
  7. View all Pep Stores contacts
Pep Stores Category
Pep Stores is ranked 105 among 124 companies in the Retail Stores category

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