Subscription ending
I only used pdfFiller during my free trial however I have no intention of continuing to use it and forgot to cancel it before the trial ran out. How would I go about reclaiming that money?
Desired outcome: To receive a full refund
Replied
Fraudulent charge
Hi team,
I have 3 separate charges to my debit card totaling in $61.25. I have never even heard of this service, let alone use it. Please refund the cash immediately. How/where did you even get my debit card information? The charge is PDFFILLER.com Card#2500 and SupportPDFFILLER.com Card #2500.
My email is a.c.[protected]@gmail.com. You can check and see that I do not have an account with you, nor have I ever had an account with you.
Thanks,
Alex
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Please check your email, our Support just emailed you.
We hope to see this settled soon!
Replied
Charged for service I canceled during free trial
Signed up for free trial and canceled free trial within 2 days of using it since the forms listed were not what I needed to begin with. and was charged $96 to my account in which I then had to close my card and get a new debit card since I forgot about it as I was not to be charged anyway due to me canceling the service within the 30 day free trial
Desired outcome: Want my $96 refunded immediately
The complaint has been investigated and resolved to the customer's satisfaction.
Regarding the case: most probably, the cancelation simply did not go through. That happens sometimes, no worries, you are totally eligible for a refund.
However, it appears you have a very popular name, we have a few in our system of records. So, we need more data to verify you and issue the refund for the right person.
Please chat with our Billing Support here: https://www.pdffiller.com/en/billing?sl=support
Many thanks in advance for your cooperation in settling this!
Charged ,£70 but I cancelled the day I used it please refund me I didn't authorise this
I did not sign up for this product
My bank account was debited for $108.00 on 1.18.2022. I did not sign up for this service nor did I authorize a payment of $108.00 or any other amount. I want my account credited back ASAP!
Desired outcome: money debited back to my account
charge
Hello,
I was charged $96 on 1/17/22 despite me not signing up for this service. I did not authorize this charge.
Desired outcome: Refund and cancel
Replied
Unauthorized debit card charge
I signed up for basic on or about 11/20/21 at @$20.00 I woke up this morning to 40.00 pending on my debit card. (6415) I want my $40.00 returned and I want to cancel my account and stop any more funds debited from my account. I do not understand how this happened without my permission. I cannot afford $40.00 a month for this service, although it is a good service. That is why I chose basic, I would not be using it that much.
Thank you!
Desired outcome: Return my $40.00 and cancel my account please.
The complaint has been investigated and resolved to the customer's satisfaction.
Just chatted with a guy from our Support. He said you were actually subscribed to our Premium, that's why the price has been higher. Must have been a misclick or something.
Anyway, your account has now been fully canceled, and a refund has been issued for you.
Depending on your bank, you will see this amount back on your account in 2-5 business days.
Hope this helps!
Replied
Random charge
Woke up to my bank account declining my shopping today because some random pdf website saw fit to steal £70 for no reason.
I want my money back and I want it back now. I haven't used your crappy service since August.
Why can a random site like yours sting my account for $96 out of no where without any warning or reason? That's a lot of money and I've had to reach out to family members so my partner and I can keep the heat and electric on this week because of you.
Furious.
Desired outcome: My money back
The complaint has been investigated and resolved to the customer's satisfaction.
If you haven't used our site since August, all you actually had to do was cancel the subscription and close the account. This guarantees no further charges.
Anyways, refund is no problem at all since this is a very recent experience and our 180-day money back policy totally applies.
Please chat with our Billing Support here: https://www.pdffiller.com/en/billing?sl=support
They will need to the following info from your: your full name, the email you've used as a login in our system, the date of this charge and the last four digits on the credit card charged.
Many thanks in advance! We hope to see this settled soon!
Pfffiller
You guystook my money i have never once oked this it was 96 dollars and i have bills to pay i need my money back asap its not right and i don't appreciate this happening, i dont wish to sign up at all i need results i need my money back immediately
Desired outcome: 96 dollars
I’ve never used this website before.
You guys just withdrew $100 from my
bank account and I don't even have an account with you?
Desired outcome: REFUND
Replied
Monthly payments without announcement
i just noticed after 6 months, I've been getting charged by this company 20 dollars per month, without using their services. Their emails are marked as spam, so nobody can notice they are paying until it's too late! Beware of this company, and better check the spam folder if you sometime used their services, as they can continue to charge you without you knowing it!
The complaint has been investigated and resolved to the customer's satisfaction.
If not yet, please chat or submit a ticket here: https://www.pdffiller.com/en/support.htm
Thank you!
We hope to see this settled soon.
Subscription charge
Hi There!
I was charged $96 for a PDFILLER subscription that I didn't have. I had a former subscription in November but I had canceled as I didn't have the money. I was now charged $96 dollars that I didn't authorize. I would like to request a refund if possible.
Thanks!
Desired outcome: Refund
Replied
unauthorized charged
Hi,
Good day!
I was charged 96 dollars today and didn't authorized it. I remember using only the trial version and never intended to use it full time and after that I already cancelled my account. I was disappointed to check today that my account was not deleted knowing that I already cancelled it and now being charged with big amount of money. Now i have to delete my account again. I would like to appeal for a full refund. I hope you see my concern.
Thank you
Desired outcome: refund
The complaint has been investigated and resolved to the customer's satisfaction.
The refund has been just issued for you. Depending on a bank, you will see the amount back on your account in 2-5 business days.
Hope this helps!
annual subscription
I was charged for an annual subscription for $196. 00 and I cancelled the trial subscription. The amount was taken out of my account which I did not authorize. I cannot contact anyone on the webpage and the support page will not bring up the live chat nor send the email to the support.
Desired outcome: A full refund
Replied
Support
It must have been a he'll of a party for these [censored] I want my money back I was taken for $ 95 on 1/92022 last digits 8109 and I've never used this app and you need to cancell this account I have now idea who the he'll you are you guys are taking money from people I'm turning you into my bank have them investigate you for scamming I'm calling the better business bureau and letting them know you are [censored]ing scamming people
I WANT MY DAMN MONEY BACK I DONT KNOW WHO THE HELL THESE PEOPLE ARE OR WHAT THE DO IM CONTACTING THE BBB ON THEM THEY ARE SCAMMING PEOPLE
The complaint has been investigated and resolved to the customer's satisfaction.
We would love to help and settle this immediately, however, the data provided is not sufficient for that matter, sorry.
Please chat with our Billing Support here: https://www.pdffiller.com/en/billing?sl=support
Apart from what you've provided here, we would also need your full name.
In advance, thank you very much for your cooperation on settling this!
It happened to me too!
Unknown charges
I have been charged to my account $102.34 for a service I didnt not request or have. I have no emails of my profile being active. I have no pdf filler app. I need this money refunded asap! How was my payment information obtained?
Desired outcome: Refund of my $102.34
Replied
Being charged $125
I was charged $125 today. I've never given anyone my banking information other than for a one time use. I haven't used this account in a while. I'm not sure what is going on I have canceled my account and want a refund for the money that you guys have taken out of my bank account. I am very not impressed at all. Something needs to be done about this. I am not the only one to complain about this as I see there are many more complaints about this same issue with other people
Desired outcome: My money back
The complaint has been investigated and resolved to the customer's satisfaction.
If you were not using pdfFiller for a while by now, you would be surely eligible for a full refund, no problem at all.
Please submit a request to our Billing Support here: https://www.pdffiller.com/en/billing?sl=support
They will need the following info: the exact date of this transaction, the email you used as login in our system, and the last four digits of the credit card charged.
Hoping to see this settled soon!
Replied
A charge of $102.34
I just noticed a charge of $102.34 on my card when I know I cancelled it and called for it to be cancelled cuz for some there was a glitch. The customer service assured me it was cancelled and won't charge my card, until I saw this massive charge. I would like a refund back to my card please I would really appreciate it. Transaction date is 01/07/2022, last 4 of the card are 5104.
My full name is Abdul Hameed Bukhari. Transaction date 01/07/2022, last 4 of the card are 5104
The complaint has been investigated and resolved to the customer's satisfaction.
We've checked both chats and email and do not actually see anything from you, sorry to inform you.
Anyways, since you've provided all needed data here, we've just arranged a refund for you.
Since it's Friday today, you, most probably, will see the money back on your account early next week already.
Hope this settles the case!
SupportPDFfiller.com BROOKLINE MAUS -
You charged me 104.00 for an 8.00 advertised bill on 1/4/2022 to create
a affidavit for a lost title.
Kindly refund my money.
Julianne Seeman
Desired outcome: refund
Unauthorized charge
I looked this morning and you guys took 96 dollars from me and this is the 3rd time. NOW I JUST CANCELED FOR THE 3RD TIME. PLEASE PLEASE Cancel this...I'm getting tired of seeing this. NOW I READ YOUR REVIEWS. THIS HAPPENS ALL THE TIME. PLEASE REGUND MY MONEY..
THANK YOU
Desired outcome: Refund
Replied
Unauthorized Transaction by PDFFiler
Last night It came to my attention that a transaction of $126.49CAD ($96USD) was taken out of my account without my knowledge, making it an unauthorized transaction. I had never given my card number to this fraudulent company. I had emailed them last night but still no response. This has been a headache of a situation and would like an immediate refund. My email is "haroun.[protected]@gmail.com", I have given you the necessary information that you've asked the rest of these people
Desired outcome: A complete refund
The complaint has been investigated and resolved to the customer's satisfaction.
Our records show that you were in a chat with our Support but unfortunately, left without finishing the convo.
We've sent you two follow-up emails but you never replied.
Please check your inbox and provide the missing info.
Refund is no problem at all but we need slightly more data from your side.
Many thanks in advance!
About pdfFiller
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
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