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Replied
Charge for $96 from supportpdffiller.com BROOKLINE MA
On 2/19/2022 I was refunded $1.25 I guess for the free trial from [protected] MA S582050411643876 CARD 9943
Today 3/18/2022 I receive a charge The PDF account says free. I looked all over the website to cancel a subscription that doesn't [censored]ing exist!
GIVE ME MY DAMN MONEY BACK!
From the looks of these comments this company is a FRAUD and steal people money from a free trial.
Desired outcome: REFUND!!
The complaint has been investigated and resolved to the customer's satisfaction.
We've found you in our system of records and created a ticket for your case.
One of our Billing Support agents will email you very soon.
We hope to see this settled soon!
Pdffiller--pissed off person
I'm being charged for this yet I never signed up for it. I searched my email and nothing. How do I cancel and report this? I will be contacting my bank as well.
Desired outcome: Refund
Pdffiller
For a year this company has been taking money from my credit card. I reported the issue and it was resolved but recently it has started again $156 was deducted from my credit card.
Desired outcome: Money to be returned
Replied
pdffiller.com
I unsubscribed from this site straight after I signed up for the trail period as it was a once off use only and only due to COVID-19, I am asking for these funds to be refunded immediatley as these monies where needed to pay for vehicle repairs of which now I am unable to pay for and will not be able to collect me vehicle until these funds are returned to my account, I asking for swift action to be taken and to make a priority please.
Thank you
Desired outcome: Please refund
The complaint has been investigated and resolved to the customer's satisfaction.
To expedite the refund, please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
Apart from your name, our Billing Support will need the following info:
- the email you've used as login in pdfFiller
- the date of the charge
- the last four digits of the credit card charged.
Replied
Unauthorized charge
I have been charged $96 for a one year subscription to PDF Filler. I was not impressed with PDF Filler February 10, 2022, and I cancelled my trial membership almost immediately, one month later March 10, 2022, PDF Filler took $96 from me through PayPal. I wish that I had researched this pdf filler company first, this appears to be a common problem with pdf filler.
Desired outcome: Please refund my $96
Thank you for your assistance.
I have provided my email address to
support@pdffiller.com
as requested.
Most probably, the cancelation did not get fully through, that happens sometimes.
Please, let us know the email address associated with your PayPal account -- here or please email support@pdffiller.com.
We will issue a refund for you ASAP.
PDF filler
3/7/22 $96.00 S582064365499200
Was charged for a recurring payment and do not recall using this service.
I would like to cancel my subscription (if I have one) and dispute this charge.
SP
Desired outcome: Refund and subscription cancelled
Billing without consent
Hi
I discovered in my credit account today that I was charged $ 20. I have no idea how it happened.
Requests refunds for charges that were and please discontinue the charges from now on.
Thanks
Replied
Unauthorized credit card charge
I don’t recall ever using this pdf thing, and definitely never put information in for it. I was charged $104 for something I didn’t invest in. And you can’t tell me that my complaint is too short when this company seems to be taking from people. If I make a complaint about a mistake on your behalf it should be resolved regardless of how short of a complaint I make. I just want what was taken from me by you crooks!
Desired outcome: I would like my refund of $104 back ASAP
My name is An’tony Brownlee, I was charged $104 on march,6 2022. I’m not sure why or how this happened. And I was just told I couldn’t file my complaint because of my name, that could’ve been handled differently. That was unprofessional and uncalled for. I would love for this to be handled fairly. I have no idea what pdf is and I’m sure I didn’t spend any money on this. This money was a loan as well. And you people stole that from me.
My name is Antony Brownlee and I shouldn’t have to go through so much when money was taken from my account without my say so. I want the situation handled here and now.
Well, yes, your complaint IS too short, sorry to inform you. And the only helpful info in it is the amount of charge. We are guessing Kool Vibes is not your real name.
We would really love to help but we need real-life info for that.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
They would need the following info:
the date of this charge
your real name
and the last four digits of the credit card charged (or your PayPal, if this was a PayPal transaction).
Thank you in advance!
Replied
Pdffiller
I used this service once a month ago for a college essay. I look at my online credit card statement and see that I'm getting charged a little more than $100 for a service I used once! Looking at my account, it says I still have a free account. Why was I charged? How did they even get my credit card? I do not remember entering that information onto the site.
Desired outcome: A full refund and a deactivation of my accounts (I made another one by logging in with a different google account)
The complaint has been investigated and resolved to the customer's satisfaction.
Many thanks for reaching out.
We get credit card details only when our customers are providing them, no other way, we assure you.
Since you have several accounts, let's take this internally to make sure everything is deleted, cancelled and refunded.
Please email support@pdffiller.com. They will need the following info:
your full name as on your card
the last four digits of the cred card charged
ALL emails you used (or possibly used) as logins in pdfFiller.
Many thanks for your cooperation. Let's have this settled!
pdffiller
I was charged $96 for this "pdffiller" that I know nothing about. I do not have an account and would need to be reimbursed. "Transaction" shows February 13, 2022 from my capital one credit card. Description on credit card is " cko*supportpdffiller.com855-7501663ma"
Replied
subscription of PDF
I had used the pdf app only for a day. It was not of much use to me but wanted to just try it. I forgot to cancel the subscription which charged me with 160 NZ dollars. The money was taken from my account on 28 th of February. My email address is [protected]@gmail.com. I have cancelled my subscription but still could not get my payment back please do consider this.
I would like to have my money returned as soon as possible please.
Account Information
Account ID
[protected]
Registration Date
01/27/22
Last Login
01/27/22
Basic Account Information
Current Subscription
Subscription type
Basic
Inbound Fax
Not Activated
Subscription term
1 Year
Subscription date
01/27/22
Subscription end date
02/26/23
Desired outcome: Return my money to the account
The complaint has been investigated and resolved to the customer's satisfaction.
Depending on your bank, you will see the money back on your account in 2-5 business days.
We are sorry for any inconvenience caused!
Unauthorized credit card charge.
On Feb 26, 2022 I was charged$96.00 to my card without my approval, or knowledge. I did not consent to these charges and is like them refunded immediately. I had other bills sent back because of the charge.
Desired outcome: Full refund
Replied
Pdffiller
I filled in my tax info into a 1040 form while using the free trial 02/24/2022. They wanted a large amount for a SUBSCRIPTION after I was done, so I canceled within the 10 day free trial that same day, and, found a charge in my bank 02/25/2022. I'm canceling my card because they aren't honest and now I don't trust them. I will be using social media to warn others.
Desired outcome: I'd like to get my money back. I've read other complaints about these people and would love to see a lawsuit pay out to those who have been ripped off.
The complaint has been investigated and resolved to the customer's satisfaction.
If you simply cancel your card, we won't know where to send refund to, actually.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
One of our agents will advise on further steps.
99% of customer complaints indeed concern the issues similarly to yours. People think they've cancelled but in reality they go through the half of this process.
Please note that our 180-day money back guarantee policy applies to all these cases.
We always make refunds in such situations, no extra questions asked.
Hope this helps!
PD filler
The fraud department of my bank just called me to let me know CKO support PdFFillervjust charged $96 to my account. How do I get a hold of their customer service line? I didn't permit anyone to charge my account. I
Desired outcome: I want to speak with someone because I want a refund.
Replied
PDFFiller
Hi everyone,
Please help me. I subscribe to a free trial with the app and advised that I will be assessed of the yearly subscription fee on February 27, 2022. I was just about to cancel my subscription today however, I received an email saying that there has already been an automatic renewal.
I am not aware that this will be assessed today, I do really need the money for my daily expenses.
Please help me.
Desired outcome: REFUND OF $105.6
The complaint has been investigated and resolved to the customer's satisfaction.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
They'll arrange a refund for you.
In advance, many thanks for your cooperation in settling this!
Replied
PFFFiler
I have no idea and even I dont recall pdf filler and you have remitted 96 USD from my account without any information and approval, so this request you to kindly credit the remitted amount immediately. This charge was made on 2/23/2022. Please refund immediately! I never received a receipt, serial number, order number, or store information from where it was charged. Only shows on my bank account PDFFiler made the charge.
The complaint has been investigated and resolved to the customer's satisfaction.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/billing?sl=support
They'll ask the date of this transaction and the last four digits of your credit card. Please prepare this info.
In this case, full refund is obviously not a problem at all.
We hope to see this settled very soon!
Replied
I cancelled a subscription and now u have a £70.83 taken out of my account and I would like it refunded
I required a sc2 sickline and when I got it I saw that 0.85p had been taken from my account on 20th January which is fair enough, then and I cancelled subscription.
A further 0.85p was taken on 24th January again.
I have just went into my account and there is a £70.83 taken by yourselves after I had it cancelled and would like this money refunded as it is there for household bills that as due to be taken from my account.
I would be grateful that this matter is dealt with asap
Patricia Taggart
Desired outcome: For the account subscription to be actively cancelled and the account deleted so this doesnt happen again
The complaint has been investigated and resolved to the customer's satisfaction.
Our Billing Support just informed me that you were in communication with them already, and a full refund was made for you on February, 20.
Since this was Sunday, most probably, you will see the money back on your account in 2-3 business days, today included.
Hope this helps!
Replied
PDFfiller
I was charged $105.60 USD on a credit card that i never gave yo the number for. i am not sure how my new credit card was connected to this account. taking money from a card other than the one given to you is illegal. please refund.
i have tried customer support but it seems the support page is blank - there is no 24hr chat feature and am unable to find an email address other than a 'noreply'
Please advise of refund.
Desired outcome: refund
The complaint has been investigated and resolved to the customer's satisfaction.
Please email support@pdffiller.com. To issue a refund for you, our Billing Support will need the following data from you:
your full name, the email, the date of this transaction, and the last four digits of the credit card charged.
Thank you in advance! We hope to see this settled soon!
Unauthorized charge??
Your company is charging my card for a product or account I have neither used nor signed up for? I never even heard of y'all until today! I am requesting a full refund!
Desired outcome: Full refund
Pdfiller debit order
Hi My name is Cayghan Douglas and I signed up for the 1 month free trial, but cancelled it after using the service. However money was deducted from my account before the one month trial was over for a year subscription. Please rectify this.
Subscription date: 16/01/2022
Deduction date: 15/02/2022
Thank you in advance.
Desired outcome: Please refund
About PDFFiller
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".
4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
Overview of PDFFiller complaint handling
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PDFFiller contacts
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PDFFiller phone numbers+1 (800) 831-2050+1 (800) 831-2050Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone numberCustomer service+1 (855) 750-1663+1 (855) 750-1663Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number100%Confidence scoreAccounting / Billing+1 (617) 963-0233+1 (617) 963-0233Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
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PDFFiller emailsdean.s@support.pdffiller.com100%Confidence score: 100%Supportsupport@pdffiller.com95%Confidence score: 95%support
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PDFFiller address17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
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I never used the website PDFiller and I see a charge has been made to my account for 180$ .I looked all over the website and don’t see any subscription.
Is this the new way to scam people ..need this to be resolved soon and need my money back