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PC Richard & Son Customer Service Phone, Email, Contacts

PC Richard & Son
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www.pcrichard.com
www.pcrichard.com

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3.9 680 Reviews 667 Complaints
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PC Richard & Son complaints 667

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4:44 am EST
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I am unsatisfied with the product that pc richards sold to me. I purchased a very expensive LG regridgerator a year ago and already the motor went bad. I called to have a service technician fix it and they sent a technition over 4 days later. When the technician arrived, he assessed the problem and ordered the part replacement. For some reason, PC richard...

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5:12 am EST
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I immediately stopped the delivery guys and called the store at [protected] and spoke to the manager, Craig Ruppert, who said that he would give me a $75 credit for the damage. While he held the line, I looked at the refrigerator again and more carefully to see if there were other dents and I then asked him for $100 credit because the dents are so bad...

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3:41 pm EST
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I always thought P.C.Richards had a good reputation, but after reading all these horror stories about bad customer service online, I'm definitely going to Best Buys for all my future purchases. I'm in the market for a top of the line HDTV and I wanted to check P.C.Richards for prices online.I came across this "open Internet forum"and after reading about...

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5:31 am EST
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Be VERY wary of these people! They are RIP OFFS of the highest order. Joe Botros Jr.8246 told me that I would be interest free for 12 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $2100.00!...

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5:24 am EST
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Be VERY wary of these people! They are RIP OFFS of the highest order. Joe Botros Jr.8246 told me that I would be interest free for 12 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $1200.00!...

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5:36 am EST
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I have just purchased a brand new sony hdtv xbr55hx929 series (Four weeks ago) from pc richard on 317 route 17 south in paramus, bergen county, new jersey. Within 2 or 3 days of purchasing the tv it had sound problems, the sound would intermittently go off and on. I called the store and they sent couple of installers to fix it. They did not do anything...

Read full review of PC Richard & Son and 37 comments
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3:17 pm EST
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P C Richard & Son would not price match an item I bought from them. They stated that the price match item was for 'Black Friday' and they will not honor the sale price. I showed them their price match policy that doesn't say any exceptions like 'Black Friday.' I will tell everyone not to shop there.

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1:53 am EST
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I had promo for 12, months, they said it was 3.I know it was 12.Now charging me finance charges which they should have not.They cant be trusted.Bought frig.11/8 I used my pc card for th at purpose.12 months no interest.Joe botros Jr.8246 were very rude and felt like they did not believe me.Like I was lying/I will never buy a thin from PC again and I will...

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3:01 pm EST
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I sent my November payment to GE Money Bank on 4 November 2011. The representatives from GE Money Bank called me, asking for my October payment on 29 Novembe2011. When I told Joe Botros Jr. 8246 them that I had made the payment, they told me to authorize a check for my October payment. I hung up. They called and woke me up on 30 Novembe 2011 (a Sunday) and...

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5:48 am EDT
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I was so upset that I called the service department to complain again. They were so embarrassed by the mistake, that they said they would give me a new fridge but I would need to purchase a new warranty contract as a result. I complained that I already have a 10yr warranty and this should still be active since the fridge is only 1 year old. They said...

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9:06 pm EDT
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In Feb 28, 2011, I purchased the Duet Steam Washer and Dryer highly recommended by the P.C. salesman this Sept of 2011. The baren broke and they told me it would be two weeks for the service repair guys to come. They called two days prior to schedule an appointment and said one of the service guys was sick. We had to reschedule for the following week...

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3:58 pm EDT
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It is now Oct 13th and I have called P.C. Richard to complain and they are in no way trying to accommodate me in any way. I have to take loads of laundry out to get washed (mind you I have two teenaged sons) at the laundry. Matt and I have told this to P.C. Richard and the supervisor of the service dept told me she would give me, at no cost for my hassle, a...

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4:50 am EDT
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Be VERY wary of these people! They are RIP OFFS of the highest order. Joe Botros Jr 8246 told me that I would be interest free for 15 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $1100.00!...

Read full review of PC Richard & Son and 4 comments
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1:14 am EDT
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I purchased a Whirlpool Washing Machine on 9/8/11 and had it delivered on 9/10/11. I purchased it from paramus store because I could have it the next day and my washing machine was broken and I needed one right away (I have 6 people in my house to do laundry for). After completing one load of laundry and trying to run another, the washing machine would not...

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6:22 am EDT
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The refrigerator died. I had my refrigerator for 2 years and it just stopped working. I have an extended warrenty and I called the service number on a Friday and they did not respond until Tuesday. In the interim I had to throw away hundreds of dollars of good food. I sent your company a letter and it has been a month and the company has yet to respond. I...

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2:42 pm EDT
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I should have known better, but I let a coworker talk me into going to pc richards. She thought we could get a better deal in the store. Wrong! The sleazy salesman joe botros jr. 8246 convinced me to purchase a tv, saying that the price was only $50 more than the store paid for it, great tv, etc. But it sells on almost every other store (Amazon.com, best...

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2:55 am EDT
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There was one strange thing in this transaction: they seemed to have my name and address in their computer and insisted I had a P.C. Richard & Son credit account. I was 99.9% sure that I had never bought anything at P.C. Richard & Son so I didn't understand that and said he must be mistaken. I charged the refrigerator to my Visa card as I had planned, which...

Read full review of PC Richard & Son and 3 comments
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1:12 am EDT
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I Bought a $2000 Samsung refrigerator from P C Richard & Son in paramus and within 6 weeks water was staining the refrigerator. Their answer was, it is cosmetic so there is nothing we can do. I said I have three other stainless appliances, unfortunately also bought at PC Richards, and none of them have stained. No response. Charlie suggested the normal...

Read full review of PC Richard & Son and 1 comment
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2:58 pm EDT
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P.C. Richard & Son Neighborhood: 317 Route 17 South Paramus, NJ 07652 United States of America I immediately stopped the delivery guys and called the store at [protected] and spoke to the manager, Craig Ruppert, who said that he would give me a $75 credit for the damage. While he held the line, I looked at the refrigerator again and more carefully to see...

Read full review of PC Richard & Son and 1 comment
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4:35 am EDT
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I went to P.C. Richard & Son on route 17 south in paramus New Jersey on October 2011 to shop for a refrigerator to replace my old one and get the Energy Star rebate. I had trouble getting the salespeople Joe Botros Jr. 8246 in the kitchen appliance area to help me.Which I bought a tv from him. They weren't busy but they obviously didn't know anything about...

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About PC Richard & Son

PC Richard & Son is a well-known and reputable electronics and appliance retailer that has been in business for over 110 years. The company was founded in 1909 by Peter Christian Richard, who started out selling phonographs and gramophones out of his Brooklyn home. Over the years, the company has grown and expanded to become one of the largest and most respected retailers of electronics and appliances in the United States.

Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.

One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.

Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.

Overview of PC Richard & Son complaint handling

PC Richard & Son reviews first appeared on Complaints Board on Oct 30, 2007. The latest review Tech service scheduling was posted on Mar 12, 2024. The latest complaint Tech service scheduling was resolved on Mar 12, 2024. PC Richard & Son has an average consumer rating of 4 stars from 680 reviews. PC Richard & Son has resolved 484 complaints.
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  1. PC Richard & Son contacts

  2. PC Richard & Son phone numbers
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    Customer Service
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    Customer Service
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    Head Office
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    Marketing Manager
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    Marketing Manager
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    Marketing Manager
    +1 (347) 528-7588
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    Assistant Manager
    +1 (631) 843-4509
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    Marketing Manager
    +1 (800) 377-3700
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    More phone numbers
  3. PC Richard & Son emails
  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
PC Richard & Son Category
PC Richard & Son is related to the Appliances category.

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