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I contacted pc richard & son with brian cioffi 8818, and asked for either a full refund, or exchange.
I bought a display model Bosch gas dryer from Brian Cioffi 8818 at PC Richard & Son in paramus new jersey, with an additional 4 years warranty. The dryer broke after being in use for two months. I had a technician from Bosch, and from PC Richard come and examine the dryer. They said it is not reparable. I contacted PC Richard & Son with Brian Cioffi 8818...
Read full review of PC Richard & SonI will just go and buy another refrigerator somewhere else despite the warranty and sue them in small claims court.
This is my third GE refrigerator in 10 years from PC Richards. The second was bought in 2000, and the compressor went out one month after warranty. Then, I purchased KitchenAid that came to my house damaged. All my food was out now, waiting for a fridge. So, the only thing available now was another GE which costs another $500, but the salesperson George...
Read full review of PC Richard & Soneither I get my money back or I am going to court and make it seen on national tv.
I purchased a French door fridge for $3, 000. When it was delivered, they said that the water will work in a while and make ice, then, they left. The fridge never made ice and the water never came out. Then, the food started to freeze along with the milk and other dairy products. The main computer was dead. They sent a repairman over and they fixed the ice...
Read full review of PC Richard & Son and 1 commentge profile stove was also used and they said it was brand new.
we bought all our appliances, including the refrigerator in question, GE Profile . We were told at the time of purchase that the appliances were all new and had a few dents, cosmetic problems. Okay, we said we can live with that. We purchased the appliances. Many months went by, and our 7 unit home was completed. We kept the appliances safe in heated...
Read full review of PC Richard & Sonpc richard & son salesperson ebadur khan 5952. that if something happens to the tv,
I purchased a 60-inch plasma LG TV for $1, 600. The TV started acting up after 5 months by shutting off by itself, unable to control volume. Now 2 months later, the TV doesn't turn on and if it turns on, it does not have picture. I purchased extended warranty for 2 years for $129 and I was told by the PC Richard & Son salesperson Ebadur Khan 5952.that if...
Read full review of PC Richard & Son and 1 commentthe blu-ray dvd player and a wall mount delivery as well.
I went to Paramus PC Richard & Son to purchase a 55 inch TV and in doing so, I spoke to a manager James and I was supposed to get the TV, the Blu-Ray DVD player and a wall mount delivery as well. I then went to set up delivery which was delivered today. However, the wall mount was not there. I was told that it would all be delivered. Then I went back to the...
Read full review of PC Richard & Sonin a matter of five minutes (not even), the fridge is still making the same sound.
I purchased a French door fridge for $3, 000. When it was delivered, they said that the water will work in a while and make ice, then, they left. The fridge never made ice and the water never came out. Then, the food started to freeze along with the milk and other dairy products. The main computer was dead. They sent a repairman over and they fixed the ice...
Read full review of PC Richard & Sonnever in my life have I experienced anything like this. the service center I called is [protected].
I don't think I would ever purchase another appliance from P.C. Richards. When I called today and spoke to someone, I asked for a phone number for corporate and was told they do not have a phone number. Never in my life have I experienced anything like this. The service center I called is [protected]. The supervisor would not get on the phone with me. I...
Read full review of PC Richard & Songe products have a history of at least past 3 years of extremely poor quality control.
Never ever buy a GE product! Especially at PC RICHARD! The worst experience you could ever imagine! First, GE Products have a history of at least past 3 years of extremely poor quality control. Over a 96% premature failure rate! Suggest buying all other brand appliances at Sears, they have a small awesome appliance department staffed by about 3 very...
Read full review of PC Richard & Sonthey want to charge me an additional $600 plus tax to repair the screen
I purchased a computer and a two year extended warranty for my daughter from PC Richard & Son . When I purchased the warranty, I was told that everything would be covered as long as the computer was not dropped or intentionally damaged. The LCD screen went out/cracked and now PC Richard & Son will not honor the warranty. They want to charge me an additional...
Read full review of PC Richard & Sonpc richards & son salesperson joe botros jr.8246 that if something happens to the tv.
I purchased a 60-inch plasma LG TV in April 2010 for $1, 600. The TV started acting up after 5 months by shutting off by itself, unable to control volume. Now 2 months later, the TV doesn't turn on and if it turns on, it does not have picture. I purchased extended warranty for 2 years for $129 and I was told by the PC Richards & Son salesperson Joe Botro...
Read full review of PC Richard & Soneverybody knows extended warranties are a scam. here's more proof:
Everybody knows extended warranties are a scam. Here's more proof: Our landlord installed a small Hotpoint stove when we moved in ($350). Worked okay for 3 years we've been here, then the other day the oven decided to go full blast on the broiler and not turn off, a pretty dangerous situation. Luckily, I know enough to turn off the gas and unplug it. My...
Read full review of PC Richard & Son and 601 comments. after enough presure I put a deposit down on an item but wanted to look other places.
I have never been so creeped out at a store. You walk in an get attacked right away by the sales men. They dont take the just looking card at all. They will say and try everything to get you to buy anything. After enough presure I put a deposit down on an item but wanted to look other places.. I was told the deposit was totally refundable which it was that...
Read full review of PC Richard & Son and 2 commentsI purchased a refrigerator which arrived damaged.
Our problems all sound similar. I purchased a refrigerator which arrived damaged. The store stated they would send a replacement freezer door and touch up paint in the time being. Neither arrived. Then I realized the refrigerator was freezing everything. one week after purchasing the unit it is being repaired. I called the store in paramus again. Ola said...
Read full review of PC Richard & Sonthe girl who answered the phone at their paramus store was so rude and nasty,.
I purchased a refrigerator from PC Richard. When it was delivered I was very disappointed in the product. I called them and told them what happened. They said it would be picked up. They never came. I called again and asked them to please pick up the refrigerator. The girl who answered the phone at their paramus store was so rude and nasty, . I had ordered...
Read full review of PC Richard & SonI would re-schedule my delivery for monday. I said &no&,
Saturday 3/3/2012 my washing machine died. I got in the car and went to p c richard & son in paramus for a new one (since I needed one ASAP with a load of wet towels in my old machine). I was assured that delivery would be made on (sometime) on Sunday 3/4/2012. I got a phone call from p c richard & son at about 1:30 that afternoon to saying the store didn't...
Read full review of PC Richard & Sonabsolutely horrible - stay away from pc richard & son.
Absolutely HORRIBLE - Stay Away From PC Richard & Son PC Richard & Son has to be the worst. Thier customer service is rude and it seems like they go out of thier way to be rude and un-helpful. I cant believe they are still in business. After my bad experience with them, I started reading reviews and found out everyone says the same thing. Just search the...
Read full review of PC Richard & Son and 1 commenttheir store manager and assistant manager tried very hard to do the right thing but the assistant manager james refused.
Customer Service - store manager customer service Their store manager and assistant manager tried very hard to do the right thing but the assistant manager James refused...When moving my existing TV to put the one in I had purchased from them their movers(to of their sales people)broke the panel...I had 5 different TV repair people say the same thing that...
Read full review of PC Richard & Sonthe salesperson nick s then lectured s about his language. that's my job not some sales jerk's job.
I plan to replace 3 appliances. Paramus Area Bargains features this store almost weekly; so, it was the first place we wanted to check out. I will NEVER buy anything from this store, and I do mean NEVER; if they were the only store around, and do the laundry in a bucket before I would spend any money at p c richard & son. Why, you might ask. First a...
Read full review of PC Richard & SonI actually called the two day to cancel because we saw the same fridge at lowe's for a cheaper price.
I am one frustrated customer! I ordered a fridge from the Paramus location on 1/29. I actually called the two day to cancel because we saw the same fridge at Lowe's for a cheaper price. The person on the phone told me, no ... INSISTED that they would actually be able to meet the price as well as offer free delivery and free old-fridge removal like Lowe'...
Read full review of PC Richard & Son and 1 commentAbout PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
PC Richard & Son Customer Reviews Overview
One of the most positive aspects of PC Richard & Son is their extensive selection of products. They offer a wide range of electronics, appliances, and home goods from top brands, making it easy for customers to find exactly what they need. Additionally, the company is known for their competitive pricing, which often beats out other retailers in the industry.
Another major advantage of shopping with PC Richard & Son is their excellent customer service. The company has a team of knowledgeable and friendly representatives who are available to assist customers with any questions or concerns they may have. Many customers have praised the company for their quick response times and willingness to go above and beyond to ensure customer satisfaction.
Overall, PC Richard & Son is a highly reputable retailer that offers a wide range of high-quality products at competitive prices. With their excellent customer service and extensive selection, it's no wonder that so many consumers choose to shop with them.
Overview of PC Richard & Son complaint handling
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PC Richard & Son contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click up if you have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
Most discussed complaints
the worst customer service 4 (opinions to this review) Service warranty for Frigidaire 3 (opinions to this review) dishwasher -samsung-<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>-001 3 (opinions to this review) Hisense model 65uk6k, denied exchange 2 (opinions to this review) Whirlpool microwave/quaker city service company was sent out by pc richardson to replace the blown bulb in the microwave 2 (opinions to this review)Recent comments about PC Richard & Son company
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