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PC Richard & Son Customer Service Phone, Email, Contacts

PC Richard & Son
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www.pcrichard.com
www.pcrichard.com

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3.9 680 Reviews 667 Complaints
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PC Richard & Son complaints 667

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5:38 am EST
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The showroom is so unappealing, it's no wonder I didn't leave the store with an invoice. They have an array of washers and dryers OUTSIDE in front of the store - their clearance items. The tags on the items were faded because of the sun that you could barely see how much they are. There's a connecting showroom where they have their washers and dryers and...

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4:18 am EST
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We recently negotiated to purchase three appliances from paramus store for a kitchen remodel. We explained that we would make the purchase, but would not need the items delivered for 4 to 6 weeks. The salesman Joe Botros Jr. 8246 and appliance manager Pat both agreed that that would be fine. I had just opened an equity line of credit and had not yet...

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5:46 am EST
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I am unsatisfied with the product that PC Richard & Son sold to me. I purchased a very expensive LG regridgerator a year ago and already the motor went bad. I called to have a service technician fix it and they sent a technition over 4 days later. When the technician arrived, he assessed the problem and ordered the part replacement. For some reason, PC...

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3:58 am EST
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PC Richard & Son service/repair

Never will I buy another thing from that store. I bought my Fisher Paykel washing machine from them a few years ago. I bought the extended repair agreement from them thinking I would get good service. Wrong! Numerous times this machine has needed repair and not once have they ever come and been able to fix it. They always have to order a part and then when it comes in, call me to schedule another service call. What the hell. Two weeks without a washing machine! And every time the service man blames me and tells me I am overloading the machine. [censored]! Things wear out. PC Richards service sucks.

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Dw1077
Centereach, US
Dec 01, 2013 11:49 am EST

P.C. Richard is known for selling LEMENS.

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J
3:16 pm EST
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Avoid these people like the plague! My bad star rating and doesn't represent my true assessment. My involvement with this company yielded a net negative value - a cost to me. Even a rating of zero would overstate my opinion. My wife and I spent more than $10, 000 on a Sub Zero refrigerator at the Paramus store on 7/30/11. It was delivered two weeks late...

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11:42 pm EST
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The customer service here has to be the worst I've ever run into. I must have walked past 8 people that work here without even one of them even saying hi or if they could help me...sad my wife and I had to get a dishwasher, we weren't in a huge hurry but we were in the market to make a decision for sure. We walked in paramus store, no welcome from the...

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3:46 pm EST
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I bought a 55 TV from p c richard & son. There was a promotion for 0% interest for 24 months if I get an p c richard & son credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after... 6 months. It is the second time I have problems with...

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1:02 am EST
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You were reading a complaint about PC Richards. Filing a new complaint about I went to PC Richard & son in paramus, and the remote car starter I wanted was backordered. I was suppossed to be in the following week and they would call when it came in. Since I didnt hear from them and it was 10 days later, i went to the Paramus store and they claim to have...

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4:43 am EST
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P C Richard ans son took 4 days just to schedule my delivery date. Then when some of my appliances came they didn't deliver the refrigerator. I had to call them for them to tell me it was out of stock. When I bought the appliance 2 weeks prior. It also took another 2 weeks just to get my refrigerator...I finally have everything but I am tired and don't ever want to have to deal with them again. More...

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12:14 pm EST
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I bought a TV from Joe Botros Jr. 8246. There was a promotion for 0% interest for 12 months if I get an P C Richard credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after ... 6 months. It is the second time I have problems with GE...

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7:26 pm EST
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I opened a credit card with Joe Botros Jr. 8246 in Dec. 2011 with 0% interest on transfers for one year. I programed my bank to automatically pay them online every month and the first payment was received and credited correctly by GE's computers. On the very next statement, GE declared that no payment was received in January 2012 and immediately hiked the...

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5:28 am EST
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I signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...

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1:17 am EST
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Signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...

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3:04 pm EST
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We bought a Samsung LED TV 46" Series 8000 and, after less than a year, some parts on the right side of the screen start growing darker and darker as time goes by. After over a year, the right one third side of the screen is so noticeably darker than the rest of the screen. You can hardly see any details of the picture that happen to fall on the darkened...

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4:03 am EST
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I bought a display model Bosch gas dryer from PC Richard & Son in Paramus New Jersey., with an additional 4 years warranty. The dryer broke after being in use for two months. I had a technician from Bosch, and from PC Richard come and examine the dryer. They said it is not reparable. I contacted PC Richard & Son, and asked for either a full refund, or...

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3:02 am EST
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Long story short. I purchased a new washer and dryer. The washer didn't work when I got it home. I called my salesman after I called p c richard & son repair center and was told I wouldn't get an appointment for a repair for four days. My salesman Joe Botros Jr. 8246 stated he knew the head of the repair service department, had his phone number and would...

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5:57 am EST
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Every one of my Jenn Air appliances has something broken and they are only two years old. These are the same parts that had been replaced under the warranty, I called to get prices for replacement parts and for some things one may only order the whole unit, not just the clip. And they are very expensive. Called Jenn Air Customer Care line and they did not care that the same parts continue to break.

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8:16 pm EST
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James langford manager went ballistic, using screaming at us because he wouldn't honor our discount, offered to us by another employee joe botros. I took issue with that. And with no provoking, he screamed at the top of his lungs, banning us from his store. I was with my 59 year old partially disabled mother and simply tried to leave the store. He followed...

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6:07 am EST
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Be very wary of these people!. They are rip offs of the highest order. I was told by joe botros jr. 8246 that I would be interest free for 6 months, after which my payments would begin to include interest. What they didn't tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost...

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3:06 am EST
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I have used pc richard and son's GE credit card to purchase some product twice. when I bought this product from the store I was never told that I have pay the full amount back in the promotional periodby Joe Botros Jr. 8246. I always thought it will the regular finance charge after the promotion expired on sept 2011 which was the billing cycle.. now I am...

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About PC Richard & Son

PC Richard & Son is a well-known and reputable electronics and appliance retailer that has been in business for over 110 years. The company was founded in 1909 by Peter Christian Richard, who started out selling phonographs and gramophones out of his Brooklyn home. Over the years, the company has grown and expanded to become one of the largest and most respected retailers of electronics and appliances in the United States.

Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.

One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.

Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.

Overview of PC Richard & Son complaint handling

PC Richard & Son reviews first appeared on Complaints Board on Oct 30, 2007. The latest review Tech service scheduling was posted on Mar 12, 2024. The latest complaint Tech service scheduling was resolved on Mar 12, 2024. PC Richard & Son has an average consumer rating of 4 stars from 680 reviews. PC Richard & Son has resolved 484 complaints.
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  1. PC Richard & Son contacts

  2. PC Richard & Son phone numbers
    +1 (800) 696-2000
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    Customer Service
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    Customer Service
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    Head Office
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    Marketing Manager
    +1 (631) 843-4592
    +1 (631) 843-4592
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    Marketing Manager
    +1 (631) 773-4902
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    Marketing Manager
    +1 (347) 528-7588
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    Assistant Manager
    +1 (631) 843-4509
    +1 (631) 843-4509
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    Marketing Manager
    +1 (800) 377-3700
    +1 (800) 377-3700
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  3. PC Richard & Son emails
  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
PC Richard & Son Category
PC Richard & Son is related to the Appliances category.

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