I would re-schedule my delivery for monday. I said &no&,
Saturday 3/3/2012 my washing machine died. I got in the car and went to p c richard & son in paramus for a new one (since I needed one ASAP with a load of wet towels in my old machine). I was assured that delivery would be made on (sometime) on Sunday 3/4/2012. I got a phone call from p c richard & son at about 1:30 that afternoon to saying the store didn't...
Read full complaintabsolutely horrible - stay away from pc richard & son.
Absolutely HORRIBLE - Stay Away From PC Richard & Son PC Richard & Son has to be the worst. Thier customer service is rude and it seems like they go out of thier way to be rude and un-helpful. I cant believe they are still in business. After my bad experience with them, I started reading reviews and found out everyone says the same thing. Just search the...
Read full complaint and 1 commenttheir store manager and assistant manager tried very hard to do the right thing but the assistant manager james refused.
Customer Service - store manager customer service Their store manager and assistant manager tried very hard to do the right thing but the assistant manager James refused...When moving my existing TV to put the one in I had purchased from them their movers(to of their sales people)broke the panel...I had 5 different TV repair people say the same thing that...
Read full complaintthe salesperson nick s then lectured s about his language. that's my job not some sales jerk's job.
I plan to replace 3 appliances. Paramus Area Bargains features this store almost weekly; so, it was the first place we wanted to check out. I will NEVER buy anything from this store, and I do mean NEVER; if they were the only store around, and do the laundry in a bucket before I would spend any money at p c richard & son. Why, you might ask. First a...
Read full complaintI actually called the two day to cancel because we saw the same fridge at lowe's for a cheaper price.
I am one frustrated customer! I ordered a fridge from the Paramus location on 1/29. I actually called the two day to cancel because we saw the same fridge at Lowe's for a cheaper price. The person on the phone told me, no ... INSISTED that they would actually be able to meet the price as well as offer free delivery and free old-fridge removal like Lowe'...
Read full complaint and 1 commentp c richard & son in paramus, I don't like inconsistency.
The showroom is so unappealing, it's no wonder I didn't leave the store with an invoice. They have an array of washers and dryers OUTSIDE in front of the store - their clearance items. The tags on the items were faded because of the sun that you could barely see how much they are. There's a connecting showroom where they have their washers and dryers and...
Read full complaintthe salesman joe botros jr. 8246 and appliance manager pat both agreed that that would be fine.
We recently negotiated to purchase three appliances from paramus store for a kitchen remodel. We explained that we would make the purchase, but would not need the items delivered for 4 to 6 weeks. The salesman Joe Botros Jr. 8246 and appliance manager Pat both agreed that that would be fine. I had just opened an equity line of credit and had not yet...
Read full complaintplease do not buy major appliances from pc richard & son.
I am unsatisfied with the product that PC Richard & Son sold to me. I purchased a very expensive LG regridgerator a year ago and already the motor went bad. I called to have a service technician fix it and they sent a technition over 4 days later. When the technician arrived, he assessed the problem and ordered the part replacement. For some reason, PC...
Read full complaintservice/repair
Never will I buy another thing from that store. I bought my Fisher Paykel washing machine from them a few years ago. I bought the extended repair agreement from them thinking I would get good service. Wrong! Numerous times this machine has needed repair and not once have they ever come and been able to fix it. They always have to order a part and then when it comes in, call me to schedule another service call. What the hell. Two weeks without a washing machine! And every time the service man blames me and tells me I am overloading the machine. [censored]! Things wear out. PC Richards service sucks.
The complaint has been investigated and resolved to the customer’s satisfaction.
my wife and I spent more than $10, 000 on a sub zero refrigerator at the paramus store
Avoid these people like the plague! My bad star rating and doesn't represent my true assessment. My involvement with this company yielded a net negative value - a cost to me. Even a rating of zero would overstate my opinion. My wife and I spent more than $10, 000 on a Sub Zero refrigerator at the Paramus store on 7/30/11. It was delivered two weeks late...
Read full complaint and 1 commentjoe, nick s,& jea lee. never had contact with anyone here and will absolutely have no reason to shop there again.
The customer service here has to be the worst I've ever run into. I must have walked past 8 people that work here without even one of them even saying hi or if they could help me...sad my wife and I had to get a dishwasher, we weren't in a huge hurry but we were in the market to make a decision for sure. We walked in paramus store, no welcome from the...
Read full complaintthere was a promotion for 0% interest for 24 months if I get an p c richard & son credit card managed by ge money.
I bought a 55 TV from p c richard & son. There was a promotion for 0% interest for 24 months if I get an p c richard & son credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after... 6 months. It is the second time I have problems with...
Read full complaint and 1 commentbest buy - starter is in stock and can be installed 3 days from now.
You were reading a complaint about PC Richards. Filing a new complaint about I went to PC Richard & son in paramus, and the remote car starter I wanted was backordered. I was suppossed to be in the following week and they would call when it came in. Since I didnt hear from them and it was 10 days later, i went to the Paramus store and they claim to have...
Read full complaintit also took another 2 weeks just to get my refrigerator
P C Richard ans son took 4 days just to schedule my delivery date. Then when some of my appliances came they didn't deliver the refrigerator. I had to call them for them to tell me it was out of stock. When I bought the appliance 2 weeks prior. It also took another 2 weeks just to get my refrigerator...I finally have everything but I am tired and don't ever want to have to deal with them again. More...
Read full complaintI bought a tv from joe botros jr. 8246. there was a promotion for 0% interest for 12 months.
I bought a TV from Joe Botros Jr. 8246. There was a promotion for 0% interest for 12 months if I get an P C Richard credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after ... 6 months. It is the second time I have problems with GE...
Read full complaint and 2 commentsI opened a credit card with joe botros jr. 8246 in dec. 2011 with 0% interest on transfers for one year.
I opened a credit card with Joe Botros Jr. 8246 in Dec. 2011 with 0% interest on transfers for one year. I programed my bank to automatically pay them online every month and the first payment was received and credited correctly by GE's computers. On the very next statement, GE declared that no payment was received in January 2012 and immediately hiked the...
Read full complaintI wished I read more about this scam credit card before I foolishly signed up for one through p c richard & son
I signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...
Read full complaintI wished I read more about this scam credit card before I foolishly signed up for one through p c richard & son.
Signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...
Read full complaintit took so long to get them to respond. p c richard & son service really sucks!
We bought a Samsung LED TV 46" Series 8000 and, after less than a year, some parts on the right side of the screen start growing darker and darker as time goes by. After over a year, the right one third side of the screen is so noticeably darker than the rest of the screen. You can hardly see any details of the picture that happen to fall on the darkened...
Read full complaint and 1 commentnever buy anything at pc richard & son. their extended warranty is worth nothing.
I bought a display model Bosch gas dryer from PC Richard & Son in Paramus New Jersey., with an additional 4 years warranty. The dryer broke after being in use for two months. I had a technician from Bosch, and from PC Richard come and examine the dryer. They said it is not reparable. I contacted PC Richard & Son, and asked for either a full refund, or...
Read full complaint and 2 comments
P.C. Richard is known for selling LEMENS.