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PC Richard & Son Customer Service Phone, Email, Contacts

PC Richard & Son
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www.pcrichard.com

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3.9 5 Reviews 673 Complaints
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PC Richard & Son Complaints 673

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8:31 pm EDT
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I purchased a refrigerator from PC Richard. When it was delivered I was very disappointed in the product. I called them and told them what happened. They said it would be picked up. They never came. I called again and asked them to please pick up the refrigerator. The girl who answered the phone at their paramus store was so rude and nasty, . I had ordered...

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8:59 am EST
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Saturday 3/3/2012 my washing machine died. I got in the car and went to p c richard & son in paramus for a new one (since I needed one ASAP with a load of wet towels in my old machine). I was assured that delivery would be made on (sometime) on Sunday 3/4/2012. I got a phone call from p c richard & son at about 1:30 that afternoon to saying the store didn't...

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5:31 am EST
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Absolutely HORRIBLE - Stay Away From PC Richard & Son PC Richard & Son has to be the worst. Thier customer service is rude and it seems like they go out of thier way to be rude and un-helpful. I cant believe they are still in business. After my bad experience with them, I started reading reviews and found out everyone says the same thing. Just search the...

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2:45 pm EST
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Customer Service - store manager customer service Their store manager and assistant manager tried very hard to do the right thing but the assistant manager James refused...When moving my existing TV to put the one in I had purchased from them their movers(to of their sales people)broke the panel...I had 5 different TV repair people say the same thing that...

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4:35 am EST
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I plan to replace 3 appliances. Paramus Area Bargains features this store almost weekly; so, it was the first place we wanted to check out. I will NEVER buy anything from this store, and I do mean NEVER; if they were the only store around, and do the laundry in a bucket before I would spend any money at p c richard & son. Why, you might ask. First a...

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5:43 am EST
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I am one frustrated customer! I ordered a fridge from the Paramus location on 1/29. I actually called the two day to cancel because we saw the same fridge at Lowe's for a cheaper price. The person on the phone told me, no ... INSISTED that they would actually be able to meet the price as well as offer free delivery and free old-fridge removal like Lowe'...

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5:38 am EST
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The showroom is so unappealing, it's no wonder I didn't leave the store with an invoice. They have an array of washers and dryers OUTSIDE in front of the store - their clearance items. The tags on the items were faded because of the sun that you could barely see how much they are. There's a connecting showroom where they have their washers and dryers and...

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4:18 am EST
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We recently negotiated to purchase three appliances from paramus store for a kitchen remodel. We explained that we would make the purchase, but would not need the items delivered for 4 to 6 weeks. The salesman Joe Botros Jr. 8246 and appliance manager Pat both agreed that that would be fine. I had just opened an equity line of credit and had not yet...

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5:46 am EST
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I am unsatisfied with the product that PC Richard & Son sold to me. I purchased a very expensive LG regridgerator a year ago and already the motor went bad. I called to have a service technician fix it and they sent a technition over 4 days later. When the technician arrived, he assessed the problem and ordered the part replacement. For some reason, PC...

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3:58 am EST
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PC Richard & Son service/repair

Never will I buy another thing from that store. I bought my Fisher Paykel washing machine from them a few years ago. I bought the extended repair agreement from them thinking I would get good service. Wrong! Numerous times this machine has needed repair and not once have they ever come and been able to fix it. They always have to order a part and then when it comes in, call me to schedule another service call. What the hell. Two weeks without a washing machine! And every time the service man blames me and tells me I am overloading the machine. [censored]! Things wear out. PC Richards service sucks.

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Dw1077
Centereach, US
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Dec 01, 2013 11:49 am EST

P.C. Richard is known for selling LEMENS.

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3:16 pm EST
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Avoid these people like the plague! My bad star rating and doesn't represent my true assessment. My involvement with this company yielded a net negative value - a cost to me. Even a rating of zero would overstate my opinion. My wife and I spent more than $10, 000 on a Sub Zero refrigerator at the Paramus store on 7/30/11. It was delivered two weeks late...

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11:42 pm EST
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The customer service here has to be the worst I've ever run into. I must have walked past 8 people that work here without even one of them even saying hi or if they could help me...sad my wife and I had to get a dishwasher, we weren't in a huge hurry but we were in the market to make a decision for sure. We walked in paramus store, no welcome from the...

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3:46 pm EST
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I bought a 55 TV from p c richard & son. There was a promotion for 0% interest for 24 months if I get an p c richard & son credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after... 6 months. It is the second time I have problems with...

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1:02 am EST
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You were reading a complaint about PC Richards. Filing a new complaint about I went to PC Richard & son in paramus, and the remote car starter I wanted was backordered. I was suppossed to be in the following week and they would call when it came in. Since I didnt hear from them and it was 10 days later, i went to the Paramus store and they claim to have...

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4:43 am EST
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P C Richard ans son took 4 days just to schedule my delivery date. Then when some of my appliances came they didn't deliver the refrigerator. I had to call them for them to tell me it was out of stock. When I bought the appliance 2 weeks prior. It also took another 2 weeks just to get my refrigerator...I finally have everything but I am tired and don't ever want to have to deal with them again. More...

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12:14 pm EST
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I bought a TV from Joe Botros Jr. 8246. There was a promotion for 0% interest for 12 months if I get an P C Richard credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after ... 6 months. It is the second time I have problems with GE...

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7:26 pm EST
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I opened a credit card with Joe Botros Jr. 8246 in Dec. 2011 with 0% interest on transfers for one year. I programed my bank to automatically pay them online every month and the first payment was received and credited correctly by GE's computers. On the very next statement, GE declared that no payment was received in January 2012 and immediately hiked the...

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5:28 am EST
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I signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...

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1:17 am EST
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Signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...

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3:04 pm EST
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We bought a Samsung LED TV 46" Series 8000 and, after less than a year, some parts on the right side of the screen start growing darker and darker as time goes by. After over a year, the right one third side of the screen is so noticeably darker than the rest of the screen. You can hardly see any details of the picture that happen to fall on the darkened...

Read full review of PC Richard & Son and 1 comment
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  1. PC Richard & Son Contacts

  2. PC Richard & Son phone numbers
    +1 (800) 696-2000
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    Head Office
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    Marketing Manager
    +1 (631) 843-4592
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    Marketing Manager
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    +1 (347) 528-7588
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    Assistant Manager
    +1 (631) 843-4509
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  3. PC Richard & Son emails
  4. PC Richard & Son address
    150 Price Parkway, Farmingdale, New York, 11735, United States
  5. PC Richard & Son social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all PC Richard & Son contacts
PC Richard & Son Category
PC Richard & Son is ranked 24 among 365 companies in the Appliances category

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What are PC Richard & Son working hours?

Mon 9:00 am - 7:00 pm Tue 9:00 am - 7:00 pm Wed 9:00 am - 7:00 pm Thu 9:00 am - 7:00 pm Fri 9:00 am - 7:00 pm Sat 9:00 am - 5:00 pm Sun 11:00 am - 5:00 pm