CB Auto Parts and Repair Stores Parts Geek

Parts Geek review: 20% restocking fee & possible 20% 'annoyance' fee?

RT Repair of Boca Raton, US

Aug 07, 2025 11:27 am EDT

Verified customer

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The auto-part search engine on partsgeek.com told me the part I ordered was compatible with my vehicle; it wasn't. I contacted them and not only do I have to pay for return shipping, but also a 20% restocking fee. AND if I don't provide the tracking number "in a timely manner", they will charge another 20% fee.

BTW: I wanted to re-order the correct part (not just get a refund). But I would rather spend my hard-earned money with anyone else than a company with such shady business practices as this.

Recommendation: If you pay double the price to not deal with this company, it's worth it!

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+1 (856) 552-0349

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+1 (800) 541-9352

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customerservice@partsgeek.com

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777 Route 70 East, Suite G-103, Marlton, New Jersey, 08053, United States

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