CB Auto Parts and Repair Stores Parts Geek Restocking fee charged for wrong part sent

Parts Geek review: Restocking fee charged for wrong part sent

RM-3 of US

Mar 31, 2025 1:07 pm EDT

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Order #[protected] on 3/13/25. I ordered a PCV Oil Trap Kit Part #W0133-5205141 for my 1998 Volvo S70 GLT from PartsGeek.com. The item listed on their website shows to be for my model and year Volvo. The part they shipped was not for my Volvo but a newer one and this part would not work on mine. My cost for the part was $133.97 plus tax and shipping, they refunded $111.07, the difference being a restocking fee. This fee should not charged because none of their listed reasons for the charge apply here. I did not order the "wrong" part, they shipped the "wrong" part they advertised would fit my car and did not fit, the error was theirs not mine.

Claimed loss: My cost: $149.44 including tax and shipping with return shipping of $25.04 for $174.48, minus $110.07 refunded for actual loss of $64.41

Desired outcome: Full refund

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