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Panera Breadwrong order, poor packaging

1
K Aug 16, 2018

Hello. I stopped by Panera in Lathrop Village, MI 48076 to pick up dinner on my way into work. I ordered the strawberry chicken salad and the 4-cheese grilled cheese. When I got to work, the salad container was not closed all the way and it had soaked the paper bag it was in so that the bag ripped when I picked it up and the salad spilled all over my car. When I went to eat my grilled cheese, instead of the 4-cheese grilled cheese on rustic bread it was a basic white bread with just American cheese. This was a very disappointing and expensive experience as I rarely eat out due to cost. Since I work in healthcare at a hospital I am not able to leave work to go back to the Panera and when I tried calling no one answered. My order number is 133, 8/16/2018 5:00pm.

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