Menu
Write a review
File a complaint
CB Fast Food Chains Panda Express 1472 US-60, Republic, MO, 65738, US
Panda Express company logo
Panda Express
reviews & complaints
Panda Express company logo

Panda Express

1472 US-60, Republic, MO, 65738, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:30 am - 9:30 pm
Tue
10:30 am - 9:30 pm
Wed
10:30 am - 9:30 pm
Thu
10:30 am - 9:30 pm
Fri
10:30 am - 9:30 pm
Sat
10:30 am - 9:30 pm
Sun
10:30 am - 9:30 pm
ComplaintsBoard
T
6:24 pm EDT

Panda Express - Bad food.

I picked up a drive-thru order today in the amount of $44.13. None of the food was eatable. I called the store in Republic and spoke with Noelle. She said she could give me up to 30 days to come back in for replacement food but couldn't give a refund. No problem... until I asked for her name. Then she was extremely rude and condescending. Not that she was that nice prior to this. I asked for her boss's name which she refused to give to me and then proceeded to raise her voice at me. Extremely unprofessional for a "manager", or for any employee for that matter. I have been in this place of business many times and have never had an issue with the food. This though was not only a bad experience with the food but the management as well.

Desired outcome: Refund on my credit card.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
G
G
Ghost6545
Raleigh, US
Send a message
Dec 20, 2023 8:33 pm EST

She likely knows they won't honor giving you free replacement food up to 30 days later. Basically, if you don't go get it right then, they will deny knowledge of having spoken to you.