Panda Express reviews and complaints 1
View all 416 complaintsPanda Express - Bad food.
I picked up a drive-thru order today in the amount of $44.13. None of the food was eatable. I called the store in Republic and spoke with Noelle. She said she could give me up to 30 days to come back in for replacement food but couldn't give a refund. No problem... until I asked for her name. Then she was extremely rude and condescending. Not that she was that nice prior to this. I asked for her boss's name which she refused to give to me and then proceeded to raise her voice at me. Extremely unprofessional for a "manager", or for any employee for that matter. I have been in this place of business many times and have never had an issue with the food. This though was not only a bad experience with the food but the management as well.
Desired outcome: Refund on my credit card.
Latest Panda Express Reviews
Food and customer service training. Inconsistent serving sizes A Disappointing Experience at Panda Express Orange Chicken 5 starGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
She likely knows they won't honor giving you free replacement food up to 30 days later. Basically, if you don't go get it right then, they will deny knowledge of having spoken to you.