Today telephoned opoda prime not to renew my current account with them. States it short time to cancel, after talking to the first rep, I was passed on another rep and I stated my name and I wished not to renew next policy which expires in a few days. He started go thru my past bookings bookings and how much I saved, I said I know my past booking but must cancel renewal, this went on several times and said cancel the renewal and I got a lot of backchat so put down the phone. This was just like the old days with sky,
Claimed loss: nil at this moment .Unless they bill my Paypal account
Desired outcome: To all customers of Opodo . I request when a customer wants to cancel the renewal is made simple and not try to enforce anyboy to renew
Confidential Information Hidden: This section contains confidential information visible to verified Opodo representatives only. If you are affiliated with Opodo, please claim your business to access these details.