Reservation Services International Travelers Reviews 2025

Latest Reviews and Complaints

Adnan1948 of Dubai, AE

Mar 30, 2019 4:04 pm EDT

New complaint

Featured review

Airarabia reservations manager

Sent from Email app for Hotmail Tuesday, March 26, 2019, 11:15 PM +0200 from Dr-Adnan Khantomani : From: Dr-Adnan Khantomani Sent: Tuesday, March 26, 22:37 Subject: BOOKING CHANGE NOTIFICATION FOR PNR [protected] To: Air Arabia Cc: Air Arabia, Dr-Adnan Khantomani Dear Airarabia reservation manager Due to your modification of the above flight caused me...

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How responsive is Reservation Services International's customer service?

2 Resolved

4 Unresolved

Total complaints: 6

Resolved complaints: 2 (33%)

Unresolved complaints: 4 (67%)

A rare visitor 🌥️
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How is Reservation Services International’s rated by travelers?

Reservation Services International’s earns a 2.3-star rating from 0 reviews and 6 complaints, showing that the majority of travelers are somewhat dissatisfied with booking experiences.

Keywords

cancel change date clients customer service dignity employees late fee payment payment date vacation package

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Sartide of RU

Jul 02, 2012 6:08 am EDT

Featured review

You're treated like you're someone off the street and they don't owe you anything

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Lamsome of RU

Jun 29, 2012 7:19 am EDT

Featured review

Stay away from RSI

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1 Reply

SCOTTM09 of Las Vegas, US

Oct 06, 2011 10:56 pm EDT

Resolved

ACCESSRSI.COM SCAMMERS

I bought a vacation package with Reservation Services International and when I call to change the date that take out my payment to make it easier for me take refuse. I even called them earlier enough thinking they could arrange this, they refuse and were very nasty to me and wanted to charge me a late fee also tried to intimidate me regard this matter which I felt was not good customer service. I could see if I want to cancel, all I wanted to do was just change the payment date and nothing else. RSI do not treat their clients dignity, you're treated like you're someone off the street and they don't owe you nothing, even though you're working hard to pay for package you have bought that helps keep the employees employed.. Stay away from RSI

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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lovely2001 of Las Vegas, US

Oct 06, 2011 12:09 am EDT

Resolved

Featured review

RSI

I called RSI in regards to tickets that I had recently purchased. I wanted to speak to the sales associate that had helped me previously, but I was told that she was not in the office that day. The man that I was speaking with asked if he could help me with something. I did not want to go into the details of my trip with him and when I told him this, he...

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7 Replies

scott timmons of Las Vegas, US

Sep 24, 2011 1:27 am EDT

Verified customer

Featured review

Fraud

My wife and I received an e-mail offering an incentive (free trip / discount on a trip) if we attended a sales presentation by Reservation Services International (accessrsi.com). As we were in the market for a new travel agency, we decided to attend. The staff worked the crowd (perhaps 8 couples), which included a PowerPoint presentation offering...

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2 Replies

Reservation Services International reviews first appeared on Complaints Board on Sep 24, 2011. The latest review Airarabia reservations manager was posted on Mar 30, 2019. The latest complaint ACCESSRSI.COM SCAMMERS was resolved on Oct 06, 2011. Reservation Services International has an average consumer rating of 2 stars from 6 reviews. Reservation Services International has resolved 2 complaints.

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Reservation Services International Contacts

Reservation Services International phone numbers

(770) 486-1181

Click up if you have successfully reached Reservation Services International by calling (770) 486-1181 phone number 0 0 users reported that they have successfully reached Reservation Services International by calling (770) 486-1181 phone number Click down if you have unsuccessfully reached Reservation Services International by calling (770) 486-1181 phone number 0 0 users reported that they have UNsuccessfully reached Reservation Services International by calling (770) 486-1181 phone number

Reservation Services International address

501 North Wymore Road, Winter Park, Florida, 32789, United States

Reservation Services International social media
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Sep 25, 2025