On May 10, 2019, my daughter and I dined at Olive Garden around 3:00 PM.
It was a horrible experience!!!
First of all it took forever for someone to wait on us once we were seated. I realize the place was busy, but it wasn't crazy busy!
The waitress had no time for us.
We ordered the Calamari first and it was disgusting! It was all fried dough. We only gathered seven pieces with the Calamari actually in the dough, plus the portion was very small from what it used to be. The waitress asked if it was okay because we didn't eat much of it. I told her it was not good at all, but nothing was said or done about it.
The salad wasn't good either, as it had some brown pieces of lettuce in it. Ewww!
The rolls were good though! My daughter and I both ordered the Double Chicken Marsala. I asked for extra gravy on the side for my mashed potatoes. Our meals came out about thirty minutes later and it too was awful! The gravy wasn't gravy. It looked like our food was sitting in brown water. They poured this water texture gravy all over our meals. No side soup / gravy as I had requested. Really! You would think that the server would reject it. I would have. I was a server for ten years. We had finally had it! We asked for to go boxes for our meals and had to get out of there. I didn't eat it at home as it was horrible. I didn't say anything else at the restaurant, as they didn't care that the Calamari was disgusting. At this point, I will never go to Olive Garden again!! We eat out at least twice a week. It used to be my daughter's favorite restaurant, but it no longer is. If we were to get a gift card for this horrible experience, I guess we would just go to a different location. Maybe, just maybe a different location would be better. Never in Snellville, GA again!!! I have the receipt at home if you'd like for me to upload it and send it. I spent almost $70.00 including the tip. My daughter's wine was good and the rolls were good, but that was it!
I'm not the type of person to complain, as it embarrassed my daughter just complaining about the Calamari, which nothing was done about!
Sincerely,
Kathy Baker
559 Kirtley Ct.
Lawrenceville, GA 30045
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