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CB Transportation and Vehicles North Texas Tollway Authority [NTTA] Overcharging, and ignore requests for explanation/refund
North Texas Tollway Authority [NTTA]

North Texas Tollway Authority [NTTA] review: Overcharging, and ignore requests for explanation/refund

M
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5:11 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Below is a list of absurd charges that were made to our account even though we still have a credit when logging into the website. These scumbags are reaching into our account and pulling out excess funds, and are closing our requests for a refund. We could probably fight them over it, but will instead just close our account and rip off the tag. Never doing business again with these thieves. One of these charges is valid. The rest of these random $20 charges are uncalled for!

07/19/2025 NTTA AUTOCHARGE 972-818-6882 TX 07/19/2025 07/19/2025NTTA AUTOCHARGE 972-818-6882 TX Type Purchases
$20.00

07/16/2025 NTTA AUTOCHARGE 972-818-6882 TX 07/16/2025 07/16/2025NTTA AUTOCHARGE 972-818-6882 TX Type Purchases
$20.00

07/14/2025 NTTA AUTOCHARGE 972-818-6882 TX 07/14/2025 07/14/2025NTTA AUTOCHARGE 972-818-6882 TX Type Purchases
$20.00

06/25/2025 NTTA AUTOCHARGE 972-818-6882 TX 06/25/2025 06/25/2025NTTA AUTOCHARGE 972-818-6882 TX Type Purchases
$22.02

06/21/2025 NTTA AUTOCHARGE 972-818-6882 TX 06/21/2025 06/21/2025NTTA AUTOCHARGE 972-818-6882 TX Type Purchases
$20.00

03/05/2025 03/05/2025NTTA AUTOCHARGE 972-818-6882 TX
$20.00
01/22/2025 01/22/2025NTTA AUTOCHARGE 972-818-6882 TX
$20.00
01/14/2025 01/14/2025NTTA AUTOCHARGE 972-818-6882 TX
$20.00

Recommendation: Don't give them your card information to allow them to freely pull money directly from bank with their broken automated system. Just go back to the old school paper trail, even though its not as nice.

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More North Texas Tollway Authority [NTTA] reviews & complaints

North Texas Tollway Authority [NTTA] - overcharging 72
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
North Texas Tollway Authority [NTTA] - violation 24
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The complaint has been investigated and resolved to the customer’s satisfaction.
North Texas Tollway Authority [NTTA] - zip cash 5
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The complaint has been investigated and resolved to the customer’s satisfaction.
North Texas Tollway Authority [NTTA] - over billing 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
North Texas Tollway Authority [NTTA] - Billing scam 1
North Texas Tollway Authority [NTTA] - ntta payment not received
North Texas Tollway Authority [NTTA] - customer support 1
North Texas Tollway Authority [NTTA] - Three toll charges in 4 minutes is a scam.
North Texas Tollway Authority [NTTA] - incorrect order
North Texas Tollway Authority [NTTA] - customer service call
View all North Texas Tollway Authority [NTTA] reviews and complaints

  1. North Texas Tollway Authority [NTTA] Contacts

  2. North Texas Tollway Authority [NTTA] phone numbers
    +1 (972) 818-6882
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    +1 (817) 731-6882
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    Fort Worth
    +1 (214) 461-2000
    Click up if you have successfully reached North Texas Tollway Authority [NTTA] by calling +1 (214) 461-2000 phone number 0 0 users reported that they have successfully reached North Texas Tollway Authority [NTTA] by calling +1 (214) 461-2000 phone number Click down if you have unsuccessfully reached North Texas Tollway Authority [NTTA] by calling +1 (214) 461-2000 phone number 0 0 users reported that they have UNsuccessfully reached North Texas Tollway Authority [NTTA] by calling +1 (214) 461-2000 phone number
    Head Office
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  3. North Texas Tollway Authority [NTTA] emails
  4. North Texas Tollway Authority [NTTA] address
    5900 W. Plano Parkway, Plano, Texas, 75093, United States
  5. North Texas Tollway Authority [NTTA] social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 21, 2025
  7. View all North Texas Tollway Authority [NTTA] contacts
North Texas Tollway Authority [NTTA] Category
North Texas Tollway Authority [NTTA] is ranked 11 among 62 companies in the Transportation and Vehicles category
#09 Canadian Automobile Association Canadian Automobile Association #10 A1AutoTransport A1AutoTransport #11 North Texas Tollway Authority [NTTA] North Texas Tollway Authority [NTTA] #12 Texas Department of Transportation / TxTag.org Texas Department of Transportation / TxTag.org #13 C.R. England C.R. England

Most discussed North Texas Tollway Authority [NTTA] complaints

violation
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