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North Texas Tollway Authority [NTTA]
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North Texas Tollway Authority [NTTA]
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268 complaints
32 resolved 236 unresolved
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North Texas Tollway Authority [NTTA] headquarters

5900 W. Plano Parkway
Texas, Plano 75093
United States

North Texas Tollway Authority [NTTA] phone numbers

+1 817 731 6882
(Fort Worth)
Fort Worth
2 3
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What is North Texas Tollway Authority [NTTA]’s email address?

North Texas Tollway Authority [NTTA]’s support and contact email address is [email protected]

North Texas Tollway Authority [NTTA] website

North Texas Tollway Authority [NTTA] working hours

Mon 8:00 am - 6:00 pm Tue 8:00 am - 6:00 pm Wed 8:00 am - 6:00 pm Thu 8:00 am - 6:00 pm Fri 8:00 am - 6:00 pm Sat 9:00 am - 5:30 pm Sun Closed

What category is North Texas Tollway Authority [NTTA] related to?

North Texas Tollway Authority [NTTA] is related to the Other category.

What are the social media accounts of North Texas Tollway Authority [NTTA]?

What is North Texas Tollway Authority [NTTA]'s Facebook?
Connect with North Texas Tollway Authority [NTTA] via Facebook at North Texas Tollway Authority [NTTA]
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Overview of North Texas Tollway Authority [NTTA] complaint handling

268 North Texas Tollway Authority [NTTA] reviews first appeared on Complaints Board on Jul 27, 2009. The latest review Billing late charges and fees after payment received was posted on Aug 5, 2022. The latest complaint Tolls & fees erroneously charged was resolved on Jan 28, 2020. North Texas Tollway Authority [NTTA] has an average consumer rating of 2 stars from 268 reviews. North Texas Tollway Authority [NTTA] has resolved 32 complaints.

Additional information

Dallas Location
39025 LBJ Service Road, (Northwest corner of I-20 and I-35E | Located inside the DPS Office), Dallas, TX 75232
 
Fort Worth Location
4825 Overton Ridge Blvd, Suite № 304, Fort Worth, Texas 76132
 
Irving Location
5555 President George Bush Turnpike, Irving, Texas 75038
 
Plano, Mailing Address
P.O. Box 260928, Plano, Texas 75026-0928

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with North Texas Tollway Authority [NTTA] Customer Service. Initial North Texas Tollway Authority [NTTA] complaints should be directed to their team directly. You can find contact details for North Texas Tollway Authority [NTTA] above.

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Latest North Texas Tollway Authority [NTTA]’s complaints

L
8:40 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

North Texas Tollway Authority [NTTA] - Billing late charges and fees after payment received

I rarely use NTTA and this is why: everytime I do, I pay the bill immediately but get notices of non payments and late fees. The last time, I got four separate bills, with four separate amounts, paid them all and got one FINAL NOTICE of non payment for a bill I never got. NTTA had no record of any of the previous bills I received and paid and had no idea...

Read full review of North Texas Tollway Authority [NTTA]
H
4:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

North Texas Tollway Authority [NTTA] - Billed Wrong License Plate

In 2021 I was sent a bill for driving on a tollway in Texas, but I do not live in TX. After calling multiple times and explaining that I was not in TX on the said date and that I had proof I was in CO I was accused of lying. I then noticed that the license plate in the picture was an O and not a 0. They billed me when it was another license plate. I had a...

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C
6:29 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

North Texas Tollway Authority [NTTA] - Outrageous toll costs

820 to Euless Texas tollway is normally around $5 but during rush hour (5pm) charge goes up to $20. This is a very small stretch of tollway and to charge fees like that is literally highway robbery. I'm sure you've heard that one before. How can you take up miles and miles and miles of previous freeway and turn those lanes into tollways and force people to...

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