Norton review: Norton 360 deluxe ( 1 comment)

I have just purchased Norton 360 Deluxe. it says I can connect 5 devices, up to now ive put it on my mac book (Monterey) and my iphone. I tried to contact Norton because I could not log in! I kept getting messages, saying wrong password! but id only just set it up! Anyway I requested a password thing 3 times, and got a msg, saying that an email had been sent, 3 times (I waited 10 -15 mins between each request) no emails arrived! I could not get into chat or phone, kept bringing up the options page. I gave up, and created a new account, which finaly got accepted. I have 2 issues How do I link my 360deluxe to the new account I had to create? While trying to download 360 on my iphone, I am halfway through installing it, and I need help, because the instructions on screen, do not match my menu. How do I get to speak to someone, at Norton? Also, following the on screen instructions, I clicked on add another device, added the phone & despite being told to scan the QR code to continue, I have been charged a further 22 gbp? Despite being told my subscription covers 5 devices? How do I get my money back for the phone? Thanks in advance!