The complaint has been investigated and
resolved to the customer's satisfactionResolved Symantec Norton Internet Security — rebate scam!
resolved to the customer's satisfaction
For the second year in a row I bought Norton Internet Security and sent in the two rebates, both for $30. I received one rebate with no problem but as the year before received a post card stating that I had not sent all the information and was late in submitting. Knowing I meticulously followed detail in submitting the rebate, I wrote and asked them to send a copy of my envelope with mailing date and its contents. Of course I never heard from them again and feel that two times is a sure indication that (1) we are being scammed and (2) not to use them again. Maybe it is time to call the State Service Commission.
The complaint has been investigated and resolved to the customer's satisfaction.