The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
newspaperarchiverefund

i need for your company to DEBIT MY ACCOUNT 71.88 back because while im sure your website is genuine, it was a bit misleading and i don't require your services anymore. you can reach me at [protected]@yahoo.com.



thanks,
latrina fells

Responses

  • Rl
    R L Schwarz Nov 06, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I accessed this site Newspaper Archive.com on Thursday evening. It showed that I could get newspaper articles for 9.99 a year. What a great investment, I was going to use this to help my 6th grade daughter with a project for school. After entering my credit card information, the site stated my card had been billed 119.00. I did not use this site at all and I immediatley contacted them by email requesting this charge not happen and stated the reasons why. I have not used their site at all. I called first thing Friday morning to their [protected] number. I was told they couldn't do anything about this and to contact the complaint/refund department. I have contacted my credit card company to dispute this charge. I will contact the Better Busines Bureau and many other contacts I have in the medical and legal field to let them know not to use your service unless you do the right thing and drop this charge and cancel my subscription. In North Carolin, consumer rigths state you have 72 hours to cancel a subscription or contract. I was told by the girl on the phone that this does not apply to on line purchases. Please do the right thing, refund my money, stop my subscription and contact me at [protected]. Thank you Rebecca Schwarz

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