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NetSpend review: My netspend all access account

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3:59 pm UTC
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I didn't experience any trouble until the All Access Card was activated. Netspend allowed someone to add a new email and address to my account. I started getting text messages with purchases that were not being made by me. I filed my own police report, so the police knows who the person is, but Netspend says they cannot verify my account. I believe they cannot verify my account because they have allowed someone (I don't know who) to add a new email and address. this why I can't verify the account. I have been effectively shut out of an account that I opened. This is how the person was able to spend all of my stimulus (600 dollars), they had the help of Netspend. I will be picking up my police report tomorrow. They even charged me overdraft fees that was created by this fraud person, they got a big assist from Netspend. SMH.

Netspend is a sick organization and I wish I could actually sue them!

Im Garry Boast
361 Joseph E Lowery Blvd NW Atlanta Ga. 30314
[protected]@gmail.com
[protected]

Desired outcome: I have all my documents and I need Netspend to return my funds to me. I wish I can sue them for the mental and stressful burden this has placed on me.

NetSpend response
Feb 25, 2021 9:27 am UTC
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Hello,

We do not recommend posting personal details on a public website. For assistance, please email social@nestpend.com with your name and as many details as possible.

Thank you,
Netspend
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