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KIA Motors

KIA Motors review: cheating / false inspection for repair

N
Author of the review
5:09 am EDT

On 30 June 2017, I brought my 2011 kia Sportage for checking at kia official service center at Red Cube petaling Jaya for "kruk kruk" knocking sounds coming from front driver Tyre side.

The service person informed that bush needs to be replaced. He further given me a quotation claiming both lower arms have cracked and needs to be replaced. As I was cheated during my 20k mileage service, I told him I will get second opinion before actual repair.

I went to 2 other outside workshops where foremen actually show me the below of the car and details join inspection. None of the arm are cracked.

I almost got cheated again for second time at official kia service centre. This is totally unacceptable service behavior.

I was naive and got cheated and replaced brake pads merely after 20k of mileage when they told me it already worn off due to wear and tear.

Apparently the bush stabilizer product defect is a same issue for all kia Sportage owner in Malaysia and I am surprised kia doesn't even rectify this for good.

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