rudest ever store manager I saw in my whole life
I went to replace 2 tires for my van. Store manager named Stu Aguilera after 45 min come out and told me that old tires is not coming out so we going to use big bar to take tires if studs going to break you have to pay to replace by new studs I told him I came to professional tire shop you cannot tell such a stupid things to customers tire was installed by...
Read full complaintJob environment
My husband works at the location given. The manager is being very unprofessional. He picks and chooses who gets higher paying jobs. Should be first come first serve. His work place is NOT safe as well. A coworker pulled a gun on him. I think something needs to get right over there. It's not a healthy work environment. This should not be the kind of job I...
Read full complaintservice
Yesterday my truck has been in Mr Tire in Ft Washington MD for exactly 1 month for a brake line repair that was repaired in October 2018 there. After calling customer service a number of times talking to the district manager a couple of times all I can get is were sorry. I have never experienced anything like this before. they have no clue how I have been inconvenienced and nobody knows when it will be ready. HELP!
Read full complaintoil change
My vehicle was serviced on Tuesday August 6 for a oil change. My wife drove the car the next day and when she got home it was smoking. I looked under the hood and the oil cap was not put back on the engine causing oil to get everywhere in the engine compartment and all over my wiring harnesses. I dropped the car off Wednesday night and called first thing in...
Read full complaintfalse estimated service needed
I took my vehicle to Mr. Tire for an alignment. After waiting for 90 minutes, the manager came out with an estimate for "other things" they found to repair. The estimate was $1735.65. I declined and took my car to another shop. They did the alignment and checked the "other things" Mr. Tire said I needed. Conclusion:Nothing needed. I then paid another shop...
brake line replacement
My truck had its brake line replaced there in October 2018 and the brake lines went bad again. My truck has been in Mr tire for 3 weeks now and I have not been able to get an honest answer on when I will get it back. I have been told several times that it would be ready be it is still there. I've called the customer service number several times and can not...
Read full complaintoil change
I got my oil changed at Mr. Tire well three days later my car was making a horrible sound and my check engine light came on. As I was driving to get it looked at my oil light kept blinking on and off. In my mind I am thinking I can't need oil because I just got it changed but i pulled in at the convenience store to check it. When i pulled the dip stick out it was bone dry there was not a drop of oil in my car. I had to buy 5 quarts of oil to put in my car. 5 whole quarts. They did not put any oil back in my car. Now my car has a knocking sound that it never had before. I am still battling to get my car fixed. Please do not go to the Forest City, NC location.
oil change
Took my vehicle to mr tire for a 9 o'clock appt for oil change. Vehicle was not done until noon. When I went to pick vehicle up I had a few questions. The man told me I would have to wait for the manager and he was next door at mcdonalds getting breakfast. A few minutes later the manager comes back is is checking us out all while he is shoveling a breakfast...
Read full complaintmr. tire damaged my car after a tire patch and oil change service. the car is not operable
On July 8, 2019 I had an appointment for an oil change and tire patch at 3:00 pm. David Fields the store manager completed the service request which included a full synthetic oil change, tire patch with tire rotation. Richard Dreves was the tech that worked on my car. At 4:44pm my car was parked in front of the store ready. I paid $99.69. I heard a weird...
Read full complainttpms/ tire leak
On 6/3/19 at 10:37:19am, I took my Nissan Sentra SR to Mr. Tire to get the back right tire looked out for a leak. Mr. Tire called me later that day and said it would cost me $1, 200 - that I needed all these repairs. My car is a 2015 model with only 24k miles, the fluids are fine, I just got the car serviced under warranty the day prior. I told them all I...
Read full complaintCourtesy, Honesty & Quality of Service left w/prior mgmt
For starters, I do not expect resolution. I've been a customer at the above referenced location for approximately 10 years (4 cars). Initial mgmt. was GREAT!! Great communication with customers, timely handling/checking-in upon arrival, great notation of issues to be investigated, quick response time after review/findings, detailed explanation of repair...
Read full complaintpossible vehicle tampering.
Perhaps the management can explain why i have been going to Mr. Tire and spending my hard earned money getting everything from Brakes, tires, oil changes and batteries and yet the last two times i was there; I left with a nail in my tire. I'm not sure as to why this being done, though I can only assume it is done out of malice, because it is too much of a coincidence that it happened twice with the second time being very blatant. Alot of money has been spent at all three locations along Route 40, between both myself and other family members. I see this changing very soon if nothing is done about it. You are already gotten a lot of money from me over the years, no need to place nails in my tires so you can try and sell me newer ones.
wheel alignment
I can hear noise from my rear tires when I am driving, especially when I go above 50mph. Then, after I got my state inspection done from a certified auto technician, he told me it's an alignment issue. Therefore, I went to Mr. Tire for wheel alignment. The technician over there told me that my rear camber bolts need to be replaced and they don't provide...
stripped oil plug/pan
Took my 2013 Nissan Rouge to the dealer for it's scheduled maintenance this past Tuesday, June 4. According to the dealer my oil pan/plug had been stripped and would need to be replaced. I went that afternoon to Mr Tire. I spoke with Chris, and asked for the manager. Chris advised he was the assistance manager and I advised him of the situation. He advised...
Read full complaintcustomer service
I have a corporate account with mr tire and have been doing business with them for over ten years... I am just fed up with the rudeness of your counter lady at mr tire in ft Washington Maryland. She is the reason we are taking our corporate acct elsewhere. I had had other encounters with this women and today was the last straw. I had a flat tire I also have road hazard... brought car in two bays empty... now I did not expect to have them drop what they were doing to check and plug my tire but for it to take THREE HOURS is just ridiculous. And to have to put up with her attitude as well is just too much. I know your company has had trouble keeping mechanics at this location... maybe corporate should take a look at the people they have running this store and fix the problem... I know it has made us take our business elsewhere
services rendered on 5-26-19
My name is Sybil Woodlief my husband Mack and I stopped in with car problems on that Sunday afternoon. We had the code read at auto zone next door. We had a coil pack replaced fuel injector treatment and a tuneup. The car didn't run any better by Tuesday the 28th so went to my mechanic at 1010 auto apex. I had fuel injectors replaced and he informed me that Mr Tire put the wrong spark plugs in my car he replaced them. I called and asked Mr tire said no discounted refund would be given. I am very unhappy about this I can be contacted at [protected]
wiper repair
My daughter brought her car in for repair for her wipers. They charged her 130 to look at it. Charged a total of 300 dollars for a wiper transmission! There is no such thing. Nothing got fixed. She went back in. They said it would cost another one hundred for a wiper motor. She said I paid you 300. She wants her money back. They didn't repair anything.
Read full complainttire mount, balance service
My son purchased tires online and took them to our local Mr. Tire. This is where I go for all my cars. The charge to mount and balance the tires, install new valve stems and disposal was $179.70. The wheels are off the car. This is way more than I paid when my van needed 17" Michelins and my wife's car needed the same...it was like...$40- $75, I don't have...
Read full complaintbroken oil line
On 04/16/19 I limped into your Solon, Ohio shop #869 in my 2008 Toyota Avalon with a blinking oil light and a loud engine. Your mechanic Ken quickly analyzed the situation as a failed oil line and made me aware of an existing Toyota recall for this problem. I immediately got on the phone with Toyota and was told the problem was VIN specific and my vehicle didn't qualify and in no case would they pay for the repair. I left the vehicle at Mr.Tire with the assurance that it would be fixed. The bill for an oil change and replacement of a piece of hd braided hose came to $524.75. As I read the bill (never got an estimate or explanation from Manager ob Tengler, nor did I say I didn't want the parts) this consisted of oil change $36.99 and Toyota oil hose $59.99, Shop Supply Fee? of $39.00 and Sales Tax $38.88, leaving Labor at $349.89. At your bench rate of $119 this computes to roughly 2.9 man hours of labor. According to Toyotas cost calculator this job requires 1.0 hours of labor. As I got in my car to leave I noticed that I did not have a windshield oil change reminder and had to go back in to request one. For the record the shop area was dirty, disorganized, and in my estimation dangerous. A couple years ago my son-in-law bought tires for his Ford truck there and they installed the wrong graded tires resulting in a dangerous episode on the interstate. Aside from your man Ken, I cannot say anything good about this location.
James Valvoda
845 Jennifer Lane
Macedonia, OH 44056
[protected]
oil change
February 12th 2019 I took my car to get an oil change at Mr Tires location 3833 Erdman Avenue Baltimore Maryland two and a half weeks later May 1st my wife calls me and telling me that the car is broke down in the middle of the road instantly I t make my way to the car upon my inspection of the vehicle I pulled the engines dipstick wipe it clean dipped it...
Read full complaintAbout Mr. Tire
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Mr. Tire Contacts
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Mr. Tire phone numbersClick up if you have successfully reached Mr. Tire by calling +1 (866) 696-7847 phone number 0 0 users reported that they have successfully reached Mr. Tire by calling +1 (866) 696-7847 phone number Click down if you have unsuccessfully reached Mr. Tire by calling +1 (866) 696-7847 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Tire by calling +1 (866) 696-7847 phone numberClick up if you have successfully reached Mr. Tire by calling +1 (800) 876-6676 phone number 0 0 users reported that they have successfully reached Mr. Tire by calling +1 (800) 876-6676 phone number Click down if you have unsuccessfully reached Mr. Tire by calling +1 (800) 876-6676 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Tire by calling +1 (800) 876-6676 phone number
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Mr. Tire emailscustsvc@monro.com100%Confidence score: 100%Support
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Mr. Tire address200 Holleder Pkwy, Rochester, New York, 14615, United States
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Mr. Tire social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 17, 2025
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