Mr. Tire
Reviews and Complaints

I went to Mr Tire in March 2017 to get an oil change, tires rotated and other fuilds top off. The next day i had my windows door and heard a wierd noise coming from car. I took it back and found out the rims weren't put on correctly. Now 3 weeks later my check maintence light is on. Now I have to pay another company to check out my car to see if the fuilds were added.

I BROUGHT TIRES FROM THE OAKLYN NEW JERSEY LOCATION AROUND OCTOBER 2017 AND THE TIRES COST ME$ 753.00 WITH ALIGMENT AFTER ABOUT 3MONTHS I NOTICED WEAR ON ALL FOR BRAND NEW TIRES, SO I WENT BACK THINKING THEY WOULD REPLACE THEM OR SOMETHING BUT I WAS TOLD THAT WITH THE INSURANCE I HAVE ON THE TIRES THEY COULD ONLY GIVE ME NEW TIRES FOR$ 100.00 OFF
WELL I TOOK THE DEAL AND I HAD TO PAY AGAIN FOR A WHEEL ALIGMENT AND THE TIRES STILL COST ME ANOTHER $500.00 AND ITS BEEN 3MONTHS AND I HAD A BLOW OUT BUT I DONT THINK I WANT TO GO BACK TO THEM FOR NEW TIRES BECAUSE I DONTFEEL AS THOUGH THESE TIRES ARE NEW THESE WERE GOODYEAR TIRES I BROUGHT AND I DONT THINK TIRES WEAR OUT IN A FEW MONTHS.

The old manager at stow ohio location was fired for some reason, because he had to many compalints, so he gave oput oil change coupons on a business card. I was one who had a card. The NEW manager along with corporate tried to investigate and interrogate me for using an oil change card. Like I commited fraud. How dare you? The customer was wrong as the low life manager was correct. What? Stay far away from MR TIRE. THEY DONT HONOR THEIR OWN COUPONS !

The people who work there are rude, unprofessional and have horrible work ethics. If this team does not come across negligent or incompetent to anyone in Mr Tire's corporate office is very surprising to me. I am surprised that Mr Tire allows this kind of behavior and horrible service provided to their customers. Putting these guys on the front line was a mistake. I hope this location closes down based on their customer service.

I visited the Hagerstown, MD store this morning to purchase 4 new tires. The sales manager, I believe his name was Dave, told me that a "free" alignment check was included with the purchase of the tires. Dave printed out an estimate that included $89.99 for the tire alignment and when I questioned it he told me that it was only on the estimate to show what the total cost would be if the alignment was needed. He said that if the alignment wasn't done the charge would be removed. I was the first client of the day and the first car in the shop. After waiting 2 hours, for the quoted 1 hour service, Dave came in and informed me that the alignment was needed and the technician had gone ahead and corrected it. Needless to say I was very upset that I was not given the opportunity to review the results and decide whether I wanted the service. Dave simply replied that the technician thought he was doing me a favor. I expressed my displeasure and told Dave that I would not of had the $89.99 service done to correct such a minor out of alignment condition. I was also quite surprised to learn that a $89.99 alignment was a correction of a specific condition and not an complete re-alignment to bring everything back closer to the center line. Learning this made paying for the service even harder to swallow. Dave offered me 20% off of the alignment which I accepted because I had no other option after signing the estimate which included the alignment. I have no intention of ever visiting their stores again. I also intend to share my experience with my friends and associates. Leaving your clients feeling like they got screwed in a tough economy is just bad business!

mr tire 7500 block richie hwy glen burnie ripped me off, took car in for inspection for a scond time, that i had to pay for again, the first time they found
two toe rods bent i replaced them also had to change headlights i replaced them took it back and now they said
i have a ripped motor mount, [they had to cut it].
because i only drove the car to there and back to home i don't see why i could get a ripped motor mount driving less than 20 miles warning don't deal with them unless you want to get ripped off.

These people crack me up. I had my car fully serviced just months before bringing it for TIRES at Mr. Tire. They of course recommended a list of items recently just completed by my trusted (20 years) mechanic. Yesl it is a business and I agree they need to recommend "necessary" items. The problem is there are too many of these large corporate outfits (branch bonuses are based on sales totals) that recommend services that are not needed. I could put a new filter in a car and have them recommend a new one is required just two months later (my favorite is the "look at the dirty filter" gimmick). It is unfortunate for those mechanics that are honest and work hard to protect the owner's investment. Well, my wife bit on the "required" alignment gimmick (unless you bang a curb or hit a major pothole, it is unlikely you need an alignment people). Now my back end is vibrating around. I will give them one shot to fix and then pay a few bucks to my trusted mechanic to do it correctly. I think they are simply incompetent at their work.

I totally agree with you about Mr. Tire. Please do not take our car there--mechanics will play a guessing game with you and take your money. The mechanics are not qualified to do anything!

I did NOT request synthetic oil and they did it anyway. My mistake for not looking over the receipt but they never verbally said $90 dollars. I feel very mislead and screwed over. Don't go here. They will screw you over. I will never use them or Mr tire again

I went there June 28th at 11:30am

They keep smoking

Absolute rip-off artists. Kings of the bait-and-switch and arbitarily added hidden charges. Mediocre work at best. Their coupon "specials" are laughable. I put them in the same class as "$29 whole house steamcleaning."

I recently went into the Woodbury Hts location and had my oil changed. Part of the oil change included a tire rotation. While rotating my tires the technician noticed that I needed new brake pads and rotors on all four tires of my vehicle and I was quoted a price of $850.00. Thankfully I declined the service and only had them change my oil. I ended up changing my own brakes approximately 2000 miles later and noticed all my pads had at least 20, 000 more miles on them and my rotors where fine, being smooth on both sides with no grooves. I strongly believe that Mr. Tire tried to steal my money that day and would have been surprised if they would have even done anything to my vehicle and just taken my money. I have also heard more stories where people have gotten their oils changed and they never put in a new oil filter among other horror stories of bad service. I strongly recommend you find another shop to take your vehicle to and steer clear away from any Mr. Tire locations.

I have had the same problem with Mr Tire, both woodbury and mapleshade nj. had to bring my car back 4 times for the same repair at mapleshade, "ric" has no clue what hes doing and his so called technisions have extreamly limited experiance. talking to the guy working on my car this was his first time in a automotive shop and was only there a couple months. some how this guy was working on my car? wtf? finaly took the car to Pepboys had the work done for half the price and havent had a problem since. So i can understand why a scratched rim could happen, they have no experiance. And managers dont know a thing about cars. Do your self a favor this place rips you off. Just go somwhere you can count on pros and the price. i know price is another topic but there gole is to take aas much as they can get from you. just check around!

I am glad that you had no problem with Mr. Tire. I'm sure that most people don't. However, if you ever have a problem, beware of the response you will get. The manager was fired because of this incident. The assistant manager, however, still works there. Even the county consumer affairs office expressed amazement over his lack of professionalism.

This complaint is about the parent company as well (Monro Mufflers). Monro failed to follow up on the complaint, making false promises.

It is ridiculous that I had to involve the county consumer affairs office to resolve a relatively simple issue. I only wonder if had been more serious. Lucky it wasn't you.

I have dealt with Mr. Tire numerous times. I found the employees there to be extremely courteous, one of the most friendly service experiences that I have had. I have had tires changed and moved and have never had any problems with the work that they have done. I do trust Mr. Tire and will continue to use them.