Leonard Buildings & Truck Accessories’s earns a 2.3-star rating from 0 reviews and 3 complaints, showing that the majority of customers are somewhat dissatisfied with their purchases and installations.
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Storage building
We have purchased two large storage buildings. First one they delivered a few year back. We ordered a second one and we noticed water leaking on the floor where the roll down door meets the unfinished floor. Also the floor is exposed to the weather. Yeah they sent a service guy there and he tried to fix it. It didn't work. He replaced the same to short piece of metal and yes that didn't work. Said he would come back with either an extension or a larger piece of metal than the one that is there now. Well I guess by now you know what didn't happened. My question is after I don't know how many phone calls, and stopping by this place and still nothing. The best part here is every time we contact them about this nightmare they act like they have no idea what we are talking about. Including their CS.Go Figure!
Desired outcome: Replace the building, refund our money back or just fix it.
purchased a new utility trailer from them on 4/16
purchased a new utility trailer from them on 4/16. paid in full including all taxes i still havent received my title or tags from them. they say that they sent all paperwork to the DMV , but the DMV said that they havent received any paperwork from leonards. i have called leonards 7 times on this matter and each time they say that they will check and get back to me. they have never. my temp tags expired several weeks ago and now i cant even use my trailer. i need help on this matter.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a ladder rack from Leonard Truck Accessories. To find the rack, I provided my vehicle information and the website assured me it would fit. I also called to verify. I received the rack and tried to install it using the provided clamps and hey did not work with my vehicle. I called customer service and the representative said she will see what she can do, and she asked me to text her to remind her. I did, and waited several days and followed up each day. She told me the manufacturer offers a different way to install the rack, and told me that I can pay for a different kit for $95 plus shipping. I explained that this doesn't make sense as this was advertised to fit my vehicle. She said she will look into it, and several follow ups, a call to corporate, and a chat with the sales manager later, the kit was sent. However, this kit was also not compatible with my vehicle. The manufacturer confirmed this is not compatible with my vehicle. I have informed Leonard Truck Accessories that I will need to return the product for a refund and I have not gotten a response.
I purchased a ladder rack from Leonard Truck Accessories
I purchased a ladder rack from Leonard Truck Accessories. To find the rack, I provided my vehicle information and the website assured me it would fit. I also called to verify. I received the rack and tried to install it using the provided clamps and hey did not work with my vehicle. I called customer service and the representative said she will see what she can do, and she asked me to text her to remind her. I did, and waited several days and followed up each day. She told me the manufacturer offers a different way to install the rack, and told me that I can pay for a different kit for $95 plus shipping. I explained that this doesn't make sense as this was advertised to fit my vehicle. She said she will look into it, and several follow ups, a call to corporate, and a chat with the sales manager later, the kit was sent. However, this kit was also not compatible with my vehicle. The manufacturer confirmed this is not compatible with my vehicle. I have informed Leonard Truck Accessories that I will need to return the product for a refund and I have not gotten a response.
Is Leonard Buildings & Truck Accessories Legit?
Leonard Buildings & Truck Accessories earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Leonard Buildings & Truck Accessories. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Leonardusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Leonardusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Leonardusa.com you are considering visiting, which is associated with Leonard Buildings & Truck Accessories, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Leonard Buildings & Truck Accessories website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Leonardusa.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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Overview of Leonard Buildings & Truck Accessories complaint handling
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Leonard Buildings & Truck Accessories Contacts
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Leonard Buildings & Truck Accessories phone numbers+1 (336) 789-5018+1 (336) 789-5018Click up if you have successfully reached Leonard Buildings & Truck Accessories by calling +1 (336) 789-5018 phone number 0 0 users reported that they have successfully reached Leonard Buildings & Truck Accessories by calling +1 (336) 789-5018 phone number Click down if you have unsuccessfully reached Leonard Buildings & Truck Accessories by calling +1 (336) 789-5018 phone number 0 0 users reported that they have UNsuccessfully reached Leonard Buildings & Truck Accessories by calling +1 (336) 789-5018 phone number
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Leonard Buildings & Truck Accessories emailsksorensen@leonardusa.com99%Confidence score: 99%lmt@leonardusa.com97%Confidence score: 97%customerservice@leonardusa.com96%Confidence score: 96%Support
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Leonard Buildings & Truck Accessories address630 W Independence Blvd Ste 3, Mount Airy, North Carolina, 27030-3568, United States
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Leonard Buildings & Truck Accessories social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024 - View all Leonard Buildings & Truck Accessories contacts
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