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Morrisons review: Customer handling after a fall

J
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9:25 am EDT
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I went into the Folkestone Morrisons yesterday on the 24th June at approximately 9.30/10 am to get a few items I was looking for dips as they had been moved and as I went round the corner of isle that has cheese bits in I went flying,there was a man with a mop and a yellow floor cleaning in progress sign which was about 4’in from the end?I had 4 pints of milk in my left hand and a basket on my right arm,my feet went from under me and I landed on my back catching my left elbow on the floor and right one on the basket.I was in instant agony and had to ask the man to help me up as he was just watching me!I had to get up on all fours as suffering from fibromyalgia,chronic pain and osteoarthritis my joints went into spasm,then once I was up all he said was didn’t you see the wet floor sign?not do you need to sit down or shall I call someone!then he just carried on and I was left to wade through the puddle on the floor,I hobbled to customer services to get it logged in the accident book ,the duty manager was called and apologised and said the hot weather was making all the fridges leak?and gave me a bunch of flowers as I struggled out the shop with my bags!I got back to my car and burst into tears,I spend every day in chronic pain and take many tablets every day and for this to happen and have to ask for a hand up and just be left to walk through the shop with soaking wet shorts and top from lying in the water was humiliating I have been up all night in agony and so far today am in so much pain I will be for days to come I may have to go to the walk-in tomorrow as may have chipped my elbow as so painful I will update you if this happens-Mrs Jane Nicholls

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