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Moe's Southwest Grill

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Moe's Southwest Grill reviews first appeared on Complaints Board on Oct 16, 2009. The latest review Inaccurate order received from grubhub was posted on Jun 12, 2021. The latest complaint an email was resolved on Oct 04, 2019. Moe's Southwest Grill has an average consumer rating of 1 stars from 204 reviews. Moe's Southwest Grill has resolved 7 complaints.

Moe's Southwest Grill Customer Service Contacts

5620 Glenridge Drive NE
Atlanta, Florida
United States - 30342

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Moe's Southwest Grill Complaints & Reviews

Jan 15, 2020

Moe's Southwest Grill — manager - "mad dog"

our family of 4 was at the beginning of the line. I ordered a JC chicken and black beans. The lady who wa...

Dec 29, 2019

Moe's Southwest Grill — lack of customer service and wait time

I visited your location today around 2:00pm on my lunch break. I stood in line which only had 1 other...

Dec 29, 2019

Moe's Southwest Grill — employee

On 12/22/19 between the hours of 7-8 I went to Moe's for a burrito. A younger white male was handling...

Dec 29, 2019

Moe's Southwest Grill — supervisor millie at plant city ‘s location. calling me”cracker”

Around 8pm Millie came to back where I was working (dishes) and placed the long white board behind me that...

Dec 26, 2019

Moe's Southwest Grill — Broken app

Your app has been broken for two weeks!!! We went to the garden city location on 12/17, and 12/23. Both...

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Dec 22, 2019

Moe's Southwest Grill — inaccurate order

I paid extra for queso in my items and to make my entrees meals with queso on the side. I have never had a...

Dec 20, 2019

Moes — catering

I had a catering order schedule for pickup today 12/20 between 10:30-10:45. My daughter arrived at 10:30 to...

Dec 15, 2019

Moe's Southwest Grill — chicken and beef tacos and a stack

I visited your location in Waterford ct last night, December 14. I have always loved Moes and any food I have...

Dec 14, 2019

Moe's Southwest Grill — general manager

I have eaten there for 3rd and last time. I have never expierenced such a awful customer service. The women...

Moe's Southwest Grillforeign object in food

We visited the moes downtown Pittsburgh on November 13th for lunch. I gave this restaurant a 3rd chance. The first one being the food was really dry and I was like it must have been a bad day. The second time I visited the restaurant my boyfriend ordered a tofu burrito and he got chicken. The 3rd time we ordered we sat down and half way thru his burrito he found a rubber backing to a chair leg. This is foul and disgusting. I emailed a complaint weeks ago and got no feedback.

foreign object in food

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    Nov 30, 2019

    Moe's Southwest Grill — burritos and service

    I'm a big fan of Moe's. The last 3 times I have eaten there over the last few months have been horrible...

    Nov 25, 2019

    Moe's Southwest Grill — employee theft

    Moe's have a employee by the name of Shenika Henry you has been stealing money from the register and giving...

    Moe's Southwest Grilllack of product

    I come into moes grill a lot and I'm the airport they have a lack of product they give you on your plate one scoop of meat and it's barely any and on top of that I asked for queso dip and they said itd be an extra 2$ for that this is ridiculous for 13$ I just paid for this and got barely anything and was not satisfied I'm very upset and will not be coming back until something is done about this.

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      Nov 16, 2019

      Moe's Southwest Grill — everything

      Employees were on their phones and didn't acknowledge us walking in and took their time to greet us. Without...

      Nov 15, 2019

      Moe's Southwest Grill — close talker chicken salad with extra meat

      On 11/14/19 @1:05pm i purchased an close talker chicken salad with extra meat and a cup of queso and a 22 oz...

      Nov 13, 2019

      Moe's Southwest Grill — general manager customer service

      It is 11/13/19 6:57 pm in south euclid ohio. I have just left moes livid. The general manager was horrible...

      Nov 11, 2019

      Moe's Southwest Grill — your website to register for $2.00 off next visit

      I was trying to finish the survey but your website timed out before I got a code or could write how pleasant...

      Nov 09, 2019

      Moes — delivery and service

      We ordered delivery from Moes and didn't receive all our order. We called and were told that Moe...

      Moe's Southwest Grillcashier charge

      Up on the price board it shows 3 tacos for $9.99. I was hungry so I ordered 4. When I got charged it was $16. 3 for 9.99 and one additional taco is $6? This is wrong. I questioned the price only to have the employee brush me off to help the next customer. His simple answer was prices went up. This is wrong. $6 for one small taco. I knew I was ripped off, the whole ride home. Unfortunately, I am still upset about being ripped off that I barely ate the tacos. Your employee should have at least addressed my concern, which was not done its only a few dollars but it should have never happened in the first place. I should not have been over charged even a dime. Not only was I over charged, but I got no help from anyone, and now my meal is headed to the garbage because I am aggrivated over this whole situation. I will be parking my car in front of this moes, on a regular basis, with a sign reading. "this moes will steal your money"

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        Nov 05, 2019

        Moe's Southwest Grill — the person handling the money was also handling the food without changing their gloves.

        Hello, I went to Moe's on Saturday, 11/02/2019, around 5:50pm to get some Queso and chips. The store number...

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