To Whom it may concern:
I recently visited the LaPorte Mitsubishi dealership, located in La Porte Texas, under false pretense. After speaking with a salesperson over the phone, I realized the deal that was offered to me was non-existent. The dealership appears to be a legitimate Mitsubishi dealer, but upon arrival I realized that somehow, someone is allowing the Mitsubishi name to be smeared by the running of a scam based car lot. A typical bait-and-switch type operation is in place in La Porte, Texas, and Mitsubishi is the cover.
A salesperson from this dealership contacted me on Saturday June 8th. I told her that under the circumstances I would not be able to purchase a vehicle, but I did appreciate her calling. After continued conversation the salesperson learned of recent events in my life that have led to my current situation. These events include not only a battle with stage 4 cancer in myself, but also the unexpected loss of my husband. After enduring the cost of his final expenses, I depleted every resource I had left in order to continue living without him. It was definitely a hard road to travel knowing my husband wouldn't be there to celebrate with me at the end.
Nearing the close of my conversation with Melissa, the Mitsubishi salesperson, I was in tears.
Then Melissa offered me a $15, 000 credit limit with which to purchase a vehicle, as well as the guarantee of zero money down required. An offer like that was something I could not pass up . A new vehicle would change the course of my life right now. The ability to go back to work and be a part of society is an indescribable feeling. I was exhilarated to say the least. I spent the rest of the weekend browsing every vehicle in my said budget that your dealership had to offer.
Upon arrival at the dealership, I was told the salesperson Melissa, was unavailable, and I was passed to another salesman. I was told this second salesman would be a great help to me, which proved to be a false statement. This salesman refused to give a straight answer to questions I asked regarding any vehicle, not knowing I had studied them online as though my life depended on it. But for me, my life really did depend on it. The salesman quoted prices for vehicles higher than advertised online, and insisted that I give him $1, 000, if not more, for down payment. I was also told I had to make biweekly payments for any vehicle purchased, although I do not believe bi-weekly payments is something that the Mitsubishi Corporation requires.
With everything that I have been through recently my credit has indeed taken a beating. I know this, and made everyone involved aware of that as well. I had no intention of being told "no" by a car dealer, and my online browsing was meant only to browse. How a salesperson at La Porte Mitsubishi was able to obtain my contact info is unbeknownst to me. Furthermore, why anyone would listen to my story and not only offer related stories, but tell me that they were going to help me? The salesperson Melissa told me of the cancer battle her father was about to begin. She cried with me during our phone conversation and assured me that her manager would not lose my business due to credit issues.
With all this being said I can tell you that I was manipulated into visiting the Mitsubishi dealership based on my emotional state. I have been publicly humilated and do not appreciate being toyed with. I believe that the people at Laporte Mitsubishi do not have the best of intentions, nor are they there for the representation of Mitsubishi.
My apologies to you, the Mitsubishi Corporation, for having to learn of such happenings.
Thank you for your time,