Midas
reviews and complaints

Saturday, September 17, 2022 @ approximately 3:50pm. There were two (2) techs standing in one of the service bay doors. When I pulled up & got out of the car, the two (2) techs said they were about to close at 4:00 pm & didn't have time to do anything. I said I only needed a tire repaired & they told me they would not be able to do the repair? I have done that work before myself & know the minute amount of time it takes to repair, remount & balance a tire, especially when there are two people standing in sight doing absolutely nothing. They actually referred me to the Mavis across the street I had just left for the identical same sorry service! Not only did I go elsewhere, I bought a complete set of tires for my vehicle due to the excellent customer service received at the start & knowing those tires only had another 10K miles before needing replacing anyway! Not only did your store lose the repair, if customer service had been what it should, a sale & a future customer!

part# CV6Z8A080AJF RESERVOIR MIDAS PRICE IS 136.99 ONLINE PRICE

For Ford Escape [protected] Coolant Recovery Tank | Reservoir & Cap | Energy | Hybrid | FO3014110 | CV6Z8A080A-PFM

$62.47

DV6Z8075CJF HOSE MIDAS PRICE 275.99 ONLINE PRICE

Upper Expansion Coolant Tank Hose - Reservoir To Throttle Body - [protected] Ford Escape 1.6L 4-Cylinder - Genuine W0133-2115034 $43.03

PLS EXPLAIN TO ME IF THE PRICE ARE SO CHEAP WHY YOUR GUYS CHARGE DOUBLE OR TRIBLE THE PRICE IF I KNEW THIS IRATHER JUST BUY THE PARTS AND FIX IT MYSELF AND DONT USE MIDAS ANYMORE JUST TO RIP CUSTOMERS HARD WORKING MONEY I guess i let my family and friends to go some where else before heading to your company

on Monday 9/19/22, I had brought in a loose flat tire to be repaired. Upon completion of the repair, I asked the person (Dean Mavrianos) to help me load the tire into the trunk of my car... to which he replied: "no, I will not!" I was taken aback by his reply thinking he was joking. Only when I saw his facial expression, I realized he wasn't.

I have arthritis and severe pain in my joints. Lifting grocery bags inflict a lot of pain but I have no other choice but to tried and lift the 50lbs tire into my trunk.

I have NEVER ever experience this "worst" kind of customer service EVER! at any level. I felt as if I had gone into homedepot and make a purchase and when I asked for help loading to which they replied "hell no! we ain't doing that because it wasn't my job".

I will ensure that all my friends and family make note of the "good deeds" a Midas rep had done for me and I am 150% positive that nearby automotive care center such as CarX, Casey Automotive, and others would provide a much more empathic and caring environment than yours.

Invoice#1028120

Got a notice I was due for an oil change. I called on 09/08/22 for an appointment at 09/10/22 at 8am. Arrived at 7:45 waited for the door to open with another guy. Opened on time, the other person got to the clerk before me so I said to the clerk, I have an 8am appointment and the other guy jumped in saying I'm explaining something to him, give me some room. I wasn't near him. I said that I just wanted to ask if he is going to be on time. The clerk said to go sit down. I sat down, then said if you're not going to be on time I'm going to have to leave. Clerk said "Have a good day". I left! I've been going there for oil changes for about 7 years, or since I went there for an AC leak repair and a charge. Never go there again. I noticed that only once has the same manager been there and that was the 1st 2 times.

This Midas store is located at G-3211 Miller Rd. Flint' Michigan 48507. MY name is Ron Kuchraly, Email - [protected]@yahoo.com

9/14 went to my Midas repair center for a oil change and inspection. 25 minutes into this service I was informed that I needed driver side wheel bearing and tie rods or it wouldn’t pass inspection. I thought wow never had any idea because there was no noise no grinding nothing. The representative came out with the estimate, 969.00 for everything. I gave them the ok, my wife picked up the car later in the day came home thru the receipt and keys on the table and said it’s got a grinding noise and a clicking noise when I make a right turn

Filled out paperwork online for a rebate gas card, for the purchase of four brand new tires. After the whole process was successfully accepted, and the rebate claim number was given, the customer service department waited a month before saying they couldn’t see an image of my purchase. After resending via email, they said it was too late! Shame on Midas! False advertisement and very misleading false hopes! No more business from me!

Charged $40 labor over the oil blend change coupon of $59.98 without being told there would be an additional 40.02 labor charge upfront.

Was not told upfront that brake inspection would be 39.99. I already knew my rear brakes needed repair.

Window sprayer missing on driver side. Didnt need washer fluid for 1.49.

Current discount of 10.oo for charges over $100 not applied.

Estimate for brake repair for $749 bloated. I got same parts with senior discount for 167.

Initial oil change i neefed was 133 more than double of an oil change.

Taking advantage of seniors is not good business. We have lived in an area for a long time (46 years for me) and know a lot of people, have extended families.

I had submitted my car at Midas Motor, Roorkee, Uttarakhand after accident happen with my car on date 23/08/2022.

There was some part change in my car, so they promised me to give car on or before 01/09/2022.

Till now I haven't received car and nobody is replying to me properly and also they have no idea for delivery of the same.

The current situation is that they haven't ordered the Spare parts till now.

This is very ridiculous situation, I required my vehicle on urgent and the service center is full of dump people, they have no spares, No answers and they not ordered the spare, why?

The last I want to tell my feeling is

Bakwaas Midas

Kripya koi bhi apni gadi Midas service centre per na bheje

On 8/3/2022, I Took my 2019 Dodge Ram 1500 to Midas here in Lawton Oklahoma to have a tire fixed due to it having a nail in it. Midas told me that they were unable to fix the tire because it was worn out and that I could purchase a new one for $458.56. I asked the salesman to just pull my truck and that I would take it somewhere else and which he did. But before I departed the store, I proceeded to my truck reached inside my glove compartment pulled out a receipt walked back inside the store asked the salesman at the front desk how could my tires be worn when I just purchased these tires brand new from Hibdon Tires 3 months ago. I also informed him that my truck is not even a daily driver for me, so I departed the store proceeded to Hibdon tires so that they could fix my tire. I went to Midas because it's close to my house. This is the same thing that happened about 11 months ago. I took my truck to Midas and they told me that it needed a water pump and that it was going to cost $1,800.00. I've worked at O'reilly Auto Parts as a Master Parts Specialist, Milo Gordon Mazda (Master Parts Specialist) Western Auto as a Tire Specialist and the list goes on, so if it's one thing I know, it's Automotive.

I understand you're trying to be helpful in a weird time and there are those of us that appreciate it. However, you need to look at BBB and see the complaints. You may be 2 separate entities however, it will still effect you. They knowingly withdraw funds unauthorized to add NSF fee's and interest. You end up paying more and longer. Withdrawing funds un-authorized is a federal offense. I did my front brakes. $500 and change. Certain percentage paid up front, been making payments since January - I owe $386 still. I think I borrowed from them @ $400. So tell me how that works. They do this with everyone. Read the complaints. Stop letting them screw over your customers or you lose them and right now - I don't care how many stores you have - nobody can afford to lose customers. Look at CVS, Walgreens - losing thousands because of closing stores, cutting hours. You may not have a say in who your managers hire, however, this you do.

I took my car in for a oil change on 7/ 09/2022 and they told me I needed a new oil filter, but they didn’t have one for my car so they ordered it and I waited over an hour. Once the part finally arrived the technician put it in 10 min tops and I was off. I saw some steam from under the hood for a day after service. I started seeing a low oil indicator when I drove so on July 30th the indicator came on a few times while driving so I checked under the hood and there was settled oil by my engine and there was no oil on the dip stick it was none dry. I need my vehicle to run and I paid for a service that was not done. I am very disappointed that when I try to call Corey they send you to the complaint line and you have to wait 48-72 hours for someone to call you back to resolve this matter not cool at all. I want my money back I will never go back to this company again. I’ve given them my business through the years I’m very disappointed.I have video evidence to support my claim.

I went to Midas to get my front and back rotors and brakes replaced on my car. The next day my hub cap fell off and there was a burning smell from my car. When they initially worked on my car they didn’t tell my I needed a new caliber which should have been mentioned but never was. I took my car back to them to run a new diagnostic and they said I now needed a new caliber and front wheel hub and bearing. I did not trust their diagnostic so I took it to Browns Automotive. They said I needed new both right and left calibers and new breaks and rotors because they have been burned thru which is causing the shaking. Not the front wheel hub bearing like Midas had diagnosed. I have full coverage on my breaks for a year but Midas then said they will not take any responsibility after I mentioned legal action.

I am a repeat customer of Midas; And on thursday7-21-2022 I took my vehicle to Midas located at 1625.il.50 Bourbonnais, il 60914 to have my brakes inspected and repaired; After which I was told by manager Charles to bring my vehicle in the following day friday [protected] I dropped; my vehicle off; Later in the day I recieved a phone call informing me that the parts needed to repair my vehicle was the wrong parts ;they reassembled my wheels, And was told they would have the parts in on the following Monday; I took my vehicle back to have the work done; Twice prior, I also asked to have my windshield wipers inspected upon picking up my vehicle ,the manager whose is Charles said that he did'nt remember ever though he had made a written notation.There were two manager at the desk, one name Charles and one name Jim ; they both was very unpleasant somewhat rude; my hub cap was not put on correctly ;I informed them of that, And they sent a worker to look at it .I was never thanked for my business even though I thanked them A very dissatisfied customer look forward for your repond

My name is Trevorr Smith. The following event happened to Lisa Pearce and me while fixing an exhaust system issue in my Nissan car. I was in the process of selling my car to Lisa. We were getting the Nissan ready for Emission Testing, so that I could transfer my ownership over.

On June 10, 2022 Trevor and I brought the Nissan vehicle to Midas at 450 Bronson Ave., Ottawa, ON K1R 6J6 to have its exhaust system repaired; it was running loud due to an exhaust issue.

The Midas technician inspected the Nissan and gave us an estimate of $480 to fix the noise problem. The estimate included a new flex hose and an extension pipe that needed to be welded. Two hours labour to complete this task was included in the estimate.

The repair took approximately 20 minutes to complete and the final invoice was for $603.00. During our drive home, the Nissan ran quietly until the muffler fell onto the road. This caused more damage to the car and almost resulted in a serious car accident.

We took the Nissan into the closest garage we came to. It was a Speedy Auto Repair shop at 540 Bronson Avenue, Ottawa, ON. The muffler replacement job at Speedy cost $400; the estimate we got from Midas for the same job was between $700.00 to $800.00.

Further to the Speedy technician's assessment of my Nissan's exhaust system, it was noted that the work done by Midas was not the work Midas claimed to have done initially. The flex hose was new, but there was no extension pipe; there was only patchwork done instead. We were charged for new parts that were supposed to be welded in as part of the initial job. As it turned out, we were charged again for the welding. We were overcharged because this welding was initially included with the flex pipe and exhaust hose installation. The Speedy technician said that the job which Midas did, should have cost $200.00 to $300.00 instead of the $603.00 we paid.

In Summary, there was more work needed on the exhaust system and now there are more problems with the vehicle due to these existing issues as outlined above. I want a full refund on unnecessary labour costs, parts, and compensation for the anxiety and fear caused by this situation.

Desired outcome: Total refund for unnecessary labour charges, parts, and related damages.

My name is Lisa Pearce. I own a Nissan car that needed exhaust system work in order to pass the Emission Test required for car ownership transfer. I was purchasing this car from Trevor Smith.

On June 10, 2022 Trevor and I brought the Nissan vehicle to Midas at 450 Bronson Ave., Ottawa, ON K1R 6J6 to have its exhaust system repaired; it was running loud due to an exhaust issue.

The Midas technician inspected the Nissan and gave us an estimate of $480 to fix the noise problem. The estimate included a new flex hose and an extension pipe that needed to be welded. Two hours labour to complete this task was included in the estimate.

The repair took approximately 20 minutes to complete and the final invoice was for $603.00. During our drive home, the Nissan ran quietly until the muffler fell onto the road. This caused more damage to the car and almost resulted in a serious car accident.

We took the Nissan into the closest garage we came to. It was a Speedy Auto Repair shop at 540 Bronson Avenue, Ottawa, ON. The muffler replacement job at Speedy cost $400; the estimate we got from Midas for the same job was between $700.00 to $800.00.

Further to the Speedy technician's assessment of my Nissan's exhaust system, it was noted that the work done by Midas was not the work Midas claimed to have done initially. The flex hose was new, but there was no extension pipe; there was only patchwork done instead. We were charged for new parts that were supposed to be welded in as part of the initial job. As it turned out, we were charged again for the welding. We were overcharged because this welding was initially included with the flex pipe and exhaust hose installation. The Speedy technician said that the job which Midas did, should have cost $200.00 to $300.00 instead of the $603.00 we paid.

In Summary, there was more work needed on the exhaust system and now there are more problems with the vehicle due to these existing issues as outlined above. I want a full refund on unnecessary labour costs, parts, and compensation for the anxiety and fear caused by this situation.

Had Midas change oil (Grand Chute WI) next day noticed oil all over the driveway looked under & it's leaking oil, the oil is all over bottom of engine, inside the wind cover & all through the frame. so checked the oil & found chunks of rust the size of a grain of rice all over the dip stick, It looks like they only changed part of the oil because it's still dirty does not look like fresh Valvoline.

The so called mechanic was too lazy to even wipe his hands before putting on new filter I can see his hand marks on it.

Imagine a place that's so incompetent they can't even do oil changes correctly would you want them doing engine work? Or even changing tires?

In today's world it's hard to to believe places like this can stay in business, the list of people they screw around the country is unbelievable! Do yourselves a favor save the stress & stay away from these places!

We were charged over $1,600 to repair the AC of my 2014 Hyundai, was told the car would have excellent air, it never happened! When we picked up the car, the air was barely cool, it was almost the same way as when we dropped it off. On top of the repair, we were charged to inspect the AC and were told we needed a compressor, then a condenser, the following week we returned to have the AC inspected again, I was told by Sam, Midas in Allen that they refilled the freon and that it should be working better, NOT TRUE! He asked me to give it a couple of days and I did. Today, I contacted Midas again because my grandchildren are extremely hot in the back seat of my car, Sam said to give him a few minutes and his dad Alex called me to tell me it was under warranty and to return again, which we do not have time to be going back and forth, no one has time for this! As it should have been repaired correctly from the beginning! I am extremely and really upset over this issue. The summer just started and I can't imagine driving in over 100degrees with a hot car after paying over $1,600!

I went online to schedule appointment (6/17/22) and never received a confirmation. I went to the Midas that I have been going to for years and was addressed in a sarcastic tone of voice. There was one customer in front of me and they were serviced to get an oil change. I was just there in Jan. 2022 and got my car inspected with other services done which cost me a lot of money. But to be treated like they did not know who I was and to accommodate the person in front of me was disrespectful. I left and took my car somewhere else and was immediately serviced. Therefore, a good customer was lost.

June 7, 2022 2:00PM

Very disappointed in the sales tactics employed by this business. My friends daughter pulled in here in a panic to have a tire repaired if possible and they refused to do so as the tire date code was beyond 5 years old (they were in fact 10 year old tires in good condition). Ok, that I can live with. BUT then they refused to put the spare tire on the vehicle as it was manufactured in 2005 (still the original in the trunk) claiming it was unsafe by Manitoba Safety standards... Yup you guessed it, 4 new tires for the girl! She was trapped and had no other choice! Manitoba Safety Standards have no notation for tire age, only condition. These business practices are what gives everyone in the automotive repair business a bad name! Lie and pressure a girl into a big expense claiming Manitoba Public Insurance mandates tire replacement due to age. Be aware before you deal with these guys, they will use what ever they can to get their sales up by any means possible, flat lie's included!

Repair Order Number 0777876. Originated 05/21/2022 at 11:18 am Saturday. Store in Scottsdale Arizona.

Nathan Gonzales - Manager

2428 North Scottsdale Road

Scottsdale, Arizona 85257

[protected]

Service Writer Nauman Hayat

Brought my 2013 Toyota Tundra in for two Catalytic Converters to be replaced. They were recently stolen. At the repair shop for three hours while they located parts. Stated they would arrive between May 30th and June 3rd. Told to pay up front before they could order the parts. Total for parts, labor, supplies, and taxes was $3, 521.96. Paid with my credit card at 11:17 am on 05/21/2022. Card was approved and billed immediately. Received a call on Thursday June 2nd 2022 at 12:05 pm from Richard that my parts were in and I should bring the truck in at 09:00 am on Friday June 3rd to have the repair done. I brought the truck in at 09:10 am on Friday June 3rd 2022 and dropped it off with Joe. They said they would call when it was done. Received a call at 2:25 pm from Joe on June 3rd stating that the parts ordered were all wrong and they did not include the oxygen sensors. I went to the repair shop to get my truck back. They said it could be two or more weeks for parts to come in. I said to cancel the order and refund me my money. They said the manager stated it could take 5 to 7 business days or long to get my full refund on my credit card.

This is not acceptable and I want my money refunded right away. I do not tolerate incompetence and ignorance. I will never deal with Midas again. I am now filing formal complaints with the State of Arizona, The Better Business Bureau and The Arizona Consumer Protection Agency. John T Roberts