Midas

I no longer feel safe driving my car as a result of the poor service received at the above Midas. Story is detailed below.

Brakes and rotors were replaced in June 2018. From the moment I left the parking lot, they made a grinding noise. I figured it was the setting in noise I was warned of, so took no action.

The noise persisted for about 2 months before I decided it was no longer "normal". After 2+ hours in a SWELTERING waiting room, I went home with 2 new brakes pads, and was told that there was "debris" on the pad. I was even shown where it had worn into the pad. I am unsure of the exact date of this service: I later discovered that the manager took no notes regarding the service, and failed to provide me with warranty information.

Within a month from that, the brakes continued to make a horrid grinding noise. I brought my car back to the shop on 9/15/18 ( made sure notes were taken this time). At that time the brakes were inspected and I was told that it could be the cheap paint they use on the brakes chipping off and causing the noise. So some of that paint was sanded off, or so I was advised.

From that day forward, my brakes have not been normal, especially given that the brakes pads are about 6 months old. I did not feel comfortable returning to the shop for what would be my 3rd trip to fix the work they did. My braking habits are normal so too are my distances driven each day.