MegaPersonals.com – Fraud bots blocking my account

I have been posting in megapersonals.eu for over a year and recently my account was hacked and another woman posted in an entry different city. I brought this to their attention and they helped me remove those pictures. However recently I tried to change my location to the adjoining city and my account got blocked. I sent megapersonals an email showing where my account was hacked but they refuse to unblock my account. When I asked what policy did I not comply with they remain very generic in there email response. I post in three other sites and have never had any issues.