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MegaPersonals.com

megapersonals.com

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4.9 29 Reviews 586 Complaints
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MegaPersonals.com Complaints Page 3 of 30

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1:28 pm EDT
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12:15pm may 19, 2024 - my email was hacked and google is unable to recover it, also my account was stolen. I’ve been trying to contact support and they keep telling me I have an account already when I attempt to make a new one. How do I get back into my old account or become able to delete that account and create a new one that I am able to SECURE & Lock...

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12:01 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Helllo mega customer support. My name is Kaitey Edgeell For the last week or so I have been trying to reach out through via email and your customer service line through the account on the website. My account is saying after I went through the verification process that I am not able to be accepted. I need help to verify my account. I have made new account...

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4:48 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I have been using mega personals for over a year and when I went to bump my ad the frog box were trigger page popped up. I never clicked on anything different I never typed my password in anything and I have been using the same tab on the same device to bump my ad for the last couple months. I have emailed three different emails that I know of to get a hold...

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12:59 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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In the beginning of April, I woke up and went to post my ad like I do every day and all of a sudden I was hit with the spam bot page. This has happened to me before so I immediately emailed the mega parcels people and didn’t hear anything back for like four days so I was I emailed again and again I was being very patient and polite And finally they...

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5:13 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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MegaPersonals.com Triggered by spam bots

05/14/2025 4pm. My account says triggered by spambots how do I fix this. It's ridiculous that iam once again locked out of my account. I sent various emails and still haven't heard back. All because I changed my phone number.

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3:32 pm EDT
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How you doing for this complaint I've been using Mega Personnel for quite some time now 08/2024 and it seems like right after I paid for the verification which I don't know why we got to pay for it they don't let me in they keep saying that I'm blocked or somebody try to log on from a different state so they keep blocking me and they don't want to help me...

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7:10 pm EDT
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I got locked out of my account and got an email saying that I have to do a live video verification to get back in it. I haven't received any emails about a live video verification. It says to go try to post an ad and it should take me to a prompt for the video verification and I did but it took me back to the trigger fraud bots page. I still have not...

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6:54 pm EDT
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MegaPersonals.com Account hacked

I have an account and clicked on a bad link.Now my email and account have been hacked.My account email is [protected]@gmail.com.Contact me at [protected]@myyahoo.com.I can re verify everything...

Claimed loss: Time and effort

Desired outcome: Account back to me

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1:52 pm EDT
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This is crazy you guys need to unblock my act I am following all terms of use all Guidelines no one has requested video verification so I can prove my identity I’ve used this site for years of work and now it has completely ruined eveything why is the age verification not getting approved if I’m putting in all Right information my legal birthday and age why...

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5:48 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I have never had a issue with megapersonals until now. Every time I try to get verified it fails. Now today when I tried to make a new page it said that it looked suspicious and failed again. I have a page already but can't access the email I made the account with so I couldn't reset my password to get into it. I really want my old page because I have had...

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11:56 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I got to my new place got on there browser and they flag me I contact support said they can't do nothing about it ? Why I log into the wrong browser support didn't even try to help me this is wrong !

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8:15 pm EDT
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MegaPersonals.com Mega personal

I haves passed the agent verification the id and face why its not letting me pay ? Now its saying payment fraud when I have verification n got approved im trying to pay the 21$ but the payment company is not letting they keep saying call my bank to let them know that it’s rejecting but I call my bank and then saying it’s the app and I Gmail mega personal nobody’s answering nothing I couldn’t even get the verification code to my number or Gmail and it was the right information

Claimed loss: NA

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10:40 pm EDT
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MegaPersonals.com Megapersonal

My account said it was flagged and i have no idea why. I dont post anyone else only myself and i always do good business. This is ridiculous everytime i have an account with you guys you flag my account its giving scam like yall just want me to keep paying fees to be verified.

Desired outcome: Reinstate my account

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12:28 am EDT
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My account was hacked and banned in 2021 and when I try to make a new account with a different e-mail I always get denied and told my entry was suspicious. Can I please get re-verified somehow, or get my old account back? I believe my email was [protected]@gmail.com or [protected]@gmail.com

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7:49 pm EDT
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Hi, my name is Lancine Norris and the email address account associated with my Mega account is [protected]@gmail.com The Issue: My account has been banned by Mega because my age was entered incorrectly on the ad. My age is 37 and I entered 27 by mistake Acknowledgment: I believe that I unintentionally violated Mega's guidelines because I made a keystroke...

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4:20 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Wife and I are wanting to post on site to add some more fun between us and the verification is #1 failing her and in doing so not allowing me to even create my own account and #2 Calling us FRAUDS?. We are real and trying to get some fun in. Its my wifes only day off for the next 3 weeks and she wanted to do this badly. There goes her funday.

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2:10 pm EDT
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Hi team, im sending this email regarding my account verification, it does not allowed me to be verified, everytime I submitted my legits id and photos I got rejected by agesmart I want to know what was the reason they are failing me to be verified. Please provide me some helps thanks! My account email address is [protected]@gmail.com

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7:28 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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I have been locked out of my account for over a year and I am unable to create a new one because the same thing keeps happening. I have sent numerous emails to support, but no one ever responds. Please help me somebody. I have not clicked any links or anything for this to be happening. What am I doing wrong? I have tried to make a new account but the fraud bot message just keeps popping up.

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6:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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My account that i've had for over 2 years is locked and says that fraud bots have been triggered but i've never clicked on any links for it to become locked, i've been emailing and calling everyday for over a week and I havent gotten a response. I need my account fixed to be able to support myself, I last posted on monday 1/13 and woke up on wed 1/15 to post and couldnt login to my account

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4:24 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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[protected]@gmail.com is my email I'm 41 03/31/1983 my phone number [protected] all my pictures are real why can't I post, I'm trying to get a post up and it's not allowing me to, I'm 41 of ago so why it has blocked me out.

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Frequently asked questions (FAQ) about MegaPersonals.com customer service
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Is MegaPersonals.com a legitimate platform for personal connections?

Yes, MegaPersonals.com is a legitimate platform designed to facilitate personal connections.

Does MegaPersonals.com protect users' privacy?

Yes, MegaPersonals.com has security measures in place to protect user data and maintain the confidentiality of personal information.

Are there real profiles on MegaPersonals.com?

While MegaPersonals.com hosts many real profiles, like many platforms, it may also attract some fraudulent activities. Users should always exercise caution and common sense when interacting with others online.

Is MegaPersonals.com's interface user-friendly?

MegaPersonals.com is designed to be user-friendly, offering an intuitive interface that makes profile creation, ad posting, and browsing through listings relatively easy.

Does MegaPersonals.com have an inclusive user base?

Yes, MegaPersonals.com caters to a diverse audience with different interests, relationship goals, and lifestyles.

Does MegaPersonals.com enforce community guidelines?

Yes, MegaPersonals.com enforces community guidelines to ensure a respectful and safe environment for all users.

Is there customer support available on MegaPersonals.com?

Yes, MegaPersonals.com provides customer support to address any user queries or issues.

Does MegaPersonals.com verify user profiles?

The platform implements measures to reduce fraudulent activities, but it's always essential for users to exercise caution when interacting with others online.

Is the information I share on MegaPersonals.com secure?

Yes, MegaPersonals.com uses encryption and other security measures to protect user data.

How does MegaPersonals.com handle inappropriate behavior or content?

MegaPersonals.com enforces community guidelines and takes action against profiles that violate these rules.

Can I control who sees my profile on MegaPersonals.com?

Users can manage their privacy settings on MegaPersonals.com, controlling who sees their profile and personal ads.

Is it easy to report a problem or suspicious activity on MegaPersonals.com?

Yes, the platform provides easy options for users to report issues or suspicious activity.

Can I block or report users on MegaPersonals.com?

Yes, users have the ability to block or report others who violate the community guidelines or behave inappropriately.

Is MegaPersonals.com suitable for all ages?

MegaPersonals.com is intended for use by adults and has measures in place to restrict access to minors.

Does MegaPersonals.com have a good reputation among users?

While some users have complaints, many appreciate the platform's features and services. Like all platforms, experiences can vary, and it's important to research and use personal judgment.

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MegaPersonals.com Category
MegaPersonals.com is ranked 8 among 141 companies in the Dating Services category