The complaint has been investigated and
resolved to the customer's satisfactionResolved Mediacom — Fraudulent services
resolved to the customer's satisfaction
I just signed up with mediacom to recieve cable service. I got my first bill on Feb. 22 and paid with a money order within a week. On March 22 I recieved my second bill and was extremely angry, they said that I had not paid my bill from the month before. I called the customer service 1 800 number and told that they had not recieved payment for the month before and there was nothing they could do, when I said that I had sent a money order about a week after I recieved the bill, they told me they hadn't recieved it and it would take six days to get it. They wouldn't tell me anything else so I hung up. My fiance had also had mediacom and we had internet, when it got shut off they charged us for the modem even though we had a reciept. They also said that we owed for the cable box even though we also had a reciept for it. They also tried to charge us for movies that we never ordered any movies. Someone needs to do something about this company, I am tired of being lied to and this fraud had to stop!!!
The complaint has been investigated and resolved to the customer's satisfaction.