The complaint has been investigated and
resolved to the customer's satisfactionResolved Mediacom Cable Service — Horrible service
resolved to the customer's satisfaction
I want to laugh and cry about Mediacom's cable service. I read an obvious Mediacom employee rebuttal who did nothing put bash the people who their company is supposed to service- So this is for that Mediacom employee who stands by their employer and likes Mediacom and blames the costumer;
Mediacom is the most terrible service ever! Since having Mediacom for the last 6 months my cable has gone out a total of 8 times!! My OnDemand service has NOT worked at ALL for the last 5 months!! When we have called, we have literally been told 4 times that Mediacom did not know how to fix our service! I have talked to representatives who have hung up on me because they could not help me. I have had representatives tell me that I did not live at my residence (I provided them with all my information and they repeatedly said I was lying), then that my house was out of their service area (they freaking set up my service at my house), then that they were sorry that I was having problems but it was my fault that I chose to live in the town I live in!! Are you kidding me? Are these people for real?
To you the Mediacom employee; How dare you blame the costumers who you are supposed to be helping. How dare you call your customers names. You can't even type a paragraph without having misspelled words everywhere and you are going to blame your Mediacom's problems on stupid customers? Are you serious?I am guessing you are one of those representatives who can't do your job and make people like me want to pull my hair out after speaking with you. Your comments make me hate Mediacom more and stand by my opinion that Mediacom sucks and their workers are completely incompetent. How hard is it to do your job? Is it really too much to ask for competent service since we have to pay for the damn service?
Now, I am sure they are a few actually capable workers at Mediacom ( I hope anyway) but I have never spoke to a single one!
Don't get Mediacom service unless you really don't want to watch your t.v. and you want to pull out your hair.