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Mediacom - Internet
I just called today to set up service after talking to 2 representatives. We finally got set up. Not one of your representatives told me of a 160.75 install fee. Until I got a email telling me I had to pay 160.75 upon receiving. Well I talked to another representative on text he told me that my appointment that was set now can't go forward until I pay. They dropped the ball and not a good start. I live in small rural town not a lot of choice who I can get.. your cpap runs its info on internet. It's something you should tell your customers. If I could go elsewhere I would.
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Mediacom customer support contacts
Hello Kim,
Thank you for leaving a review. We apologize for any dissatisfaction you have with Mediacom services or support. We would like the opportunity to find out what happened and assist with any issues so we can improve your experience. Please send us an email along with your account number and a description of what happened, to SocialMediaTeam@mediacomcc.com. We look forward to hearing from you.
Thank you for leaving a review. We apologize for any dissatisfaction you have with Mediacom services or support. We would like the opportunity to find out what happened and assist with any issues so we can improve your experience. Please send us an email along with your account number and a description of what happened, to SocialMediaTeam@mediacomcc.com. We look forward to hearing from you.
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