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Mediacom - Equipment ruts in your front yard not repaired
Mediacom Customer Service / Maintenance Repair-
Our front yard has been disrupted for the past 7 months by an above ground live mediacom cable that was not buried until today 6/28/23. Today I talked to the 3rd party hired contractors representing mediacom who finally buried the cable and said they would repair the damages to the front yard from their heavy equipment (divots and large ruts in grass in our front yard) before they left today. It is now 9pm and dark. They did not repair these large ruts completely and I am now reporting this and want to hear back from Mediacom as to when in the next week when this will be repaired. We have waited for 6 months+ for the cable to be buried and hope we wait less than one week for our front yard to be repaired. Please tell us when?
Desired outcome: Front yard divots and ruts filled with dirt and grass seed and covered with straw.
This complaint has been resolved automatically due to user's inactivity.
This isn't the quality of service we want to provide to our customers. I apologize for any frustration this has caused you. We would like the opportunity to investigate this further. Please feel free to reach out to us at socialmediateam@mediacomcc.com with any questions or concerns along with your account number, and we will work to improve your overall service experience with us.
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